Question about Whirlpool Ultimate Care II LSQ9549L Top Load Washer

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How to replace coupler

What is the directions for replacing coupler? Thanks,Edward

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Re: how to replace coupler

Edward You can find complete instructions here: back

Posted on Feb 07, 2007

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I have a Whirlpool top load washer that will agitate slowy but not correctly and it will not spin at all

Unplug unit place your hand on top of agitator and spin it to the right or left then try to spin it in the opposite direction if you can do that your dogs need to be replaced.

Sep 25, 2011 | Washing Machines

1 Answer

I transported my used washer on it's back, and noticed a couple spoonfuls of oil had leaked. The washer ran for a week, then would not agitate any more. Was this oil from the gearcase (smelled like...

Hello Robert, A leading thing that will make Whirlpool washers not agitate is a broken motor coupler, i have included a video that shows how to replace the coupler. If you take it apart as shown and move the 3 legged cog part of the coupler by hand the transmission should move both directions if you can turn it one way and it spins yet turning it the other direction it does not agaitate the trans. is indeed locked up. Good luck, i hope i have helped you to figure out what is wrong with your washer.

Aug 13, 2011 | Whirlpool Washing Machines

1 Answer

Hi, my direct drive coupling is broken, can you put me in direction to change it thanks Bob.

Hi Bob. Welcome to FixYa I am Kelly.

Boy seems to be several of these today. Here is a video that is a bit long winded but does a bang up job of "how to perform the motor coupler replacement.


Feb 16, 2011 | Whirlpool Washing Machines

2 Answers

I have a inglis that is 5yrs old but will not spin they say my machine is drict drive it will was and drain but will not spin on any setting ... thanks.... townie

This is usually caused by the motor coupler. This is very inexpensive and easy to replace. Here is a video this will walk you thru this disassembling and replacing a motor coupler in a direct drive machine. It may be a different model but the troubleshooting and replacement will be the same. You can also enter your model # for your specific model to get diagrams and illustrations. Not all models are available. All parts come with installation instructions.

Feb 04, 2011 | Whirlpool Washing Machines

1 Answer

I have a Kenmore top loading large capacity washer model 1028882791. It began washing as usual then began to making a loud humming sound. The agitation stopped. It only makes a loud humming sound. I...

The humming sound is coming from the drive motor running but unable to drive the agitator nor the basket to spin. The drive motor is definitely running as the drain function works because of the fact that drain pump is directly coupled with the rear spline of the motor. The drain pump works in either direction as long as the motor runs. The problem is obviously a broken motor coupler which transfers the mechanical energy of the motor to the transmission. The solution then is to replace the broken coupler. Click on the link below for the detailed step-by-step procedure in replacing the motor coupler.

Replacing Motor Coupler on Kenmore and Whirlpool Top-Load Washing Machines

Jan 13, 2011 | Kenmore Washing Machines

2 Answers

I have a Kenmore 110 20692 000 washing machine. Last week it stopped working, and wouldn't spin. It would go to that part of the cycle, but made a kind of grinding noise. I asked on fixya what the...

Normally that motor turns one direction for wash, and another direction for spin. Suggest you undo the coupling again and run the motor firstly in a wash mode. If all is well, forward dial to spin mode then watch if motor changes direction. If it doesnt, very possibly the timer is faulty. If it does change to the spin direction then your gearbox has a problem. Once the reverse direction comes into play, it is supposed to activate a series of gears in the gearbox which will engage the large drum into a spin direction. If there is a loud grinding noise then possibly a gearbox issue. email address is

Aug 30, 2010 | Washing Machines

2 Answers

Kenmore Washer 90 Series Super Capacity will not agitate or spin.
Yes, you have a direct drive coupling problem. Use this video to replace your part.

Aug 13, 2009 | Kenmore Washing Machines

1 Answer

Kenmore 90 series will drain but not spin


You definitely have a broken motor coupling. This is the piece that connects the motor to the trasmission. The pump is connected directly to the motor on the other side opposite of the coupler. When they break, the water will drain but the washer will not spin.

Here is a repair manual that will help you replace the motor coupler.

If you have anymore questions please ask. This is an inexpensive repair and something you can do yourself. Just refer to the coupler in the manual and you won't have any issues.


Jan 11, 2009 | Kenmore 24032\24036 Top Load Washer

1 Answer

When replacing direct motor coupler not enough?

Gear case part # 3360629 retails for about $170.
This dosn't happen very often.
You can find a junk whirlpool, roper, kenmore or kitchen-aid and pull the motor and gear case to save $$$$$

Jan 22, 2008 | KitchenAid KAWS850LE Top Load Washer

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