Question about Toshiba Satellite P35-S609 Notebook

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Battery discharges, and will not charge, computer wont run on AC

Once computer battery dies, i have to unplug ac power and plug back in, then the battery will charge, once i turn the computer on, it wont run on AC power, just battery until it discharges and then start the cycle again..i have a toshiba p35-s609 computer, thanks!

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How long have you had your laptop? the toshiba laptop battery can be normal used in 400-500 cycles, that means normal in 2 years. if the age is over 2 years, the battery declines day by day. get a new one if it is unnormal

Posted on Jan 10, 2009

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Why is my laptop unable to run off battery power, even though battery shows fully charged and AC is unplugged


It's time for you to replace your battery.

how old is your laptop? and how do u use it - do u leave it plugged into the wall socket all the time? It's common for batteries to die out after a couple of years. however, if the computer overheats or if you leave it plugged in all the time, it's life cycle will decrease. Charge - discharge cycles. That's how you are suposed to do it.

Jul 17, 2014 | Lenovo IdeaPad U550 Notebook

Tip

AC Adapter issues Q & A.


<p><b>Laptop switching to battery while connected to AC adapter</b><br /> <p><b>Q.</b> While turned on, the laptop will switch to battery power even if connected with the AC adaptor (sometimes during boot-up, or after a while) until the battery drains out, he then goes to hibernation (the battery light is off). If no battery in the laptop, it will shut down, and the AC light will blink very fast. The battery (li-ion) will only charge up to 10%, where it then jumps right up to 100%, and will discharge from 100% to 90% then jump to 0%, go to hibernation, and fails to complete the process, shutting down. The adaptor makes a small "camera flash charging" sound, stabilizing at 19v. When charging, it repeatedly makes the "charging sound" Faulty AC adaptor? Or Faulty battery? Or Both?<br /> <p><b>A. </b>First problem: The laptop switches to battery power even with connected AC adapter. Most likely you have a faulty power jack. It's either broken or loose. It's a known issue with laptops and you can fix it by replacing/resoldering the power jack or relocating it outside laptop case.<br /> <p>It also could be a problem with the power cord. Find a multimeter and check the AC adapter. See if the power cuts off when you jiggle the power cord. If it does, replace the adapter.<br /> <p>Second problem: The battery will discharge from 100% to 90% and then jump to 0%. It sounds like a bad battery.<br /> <p><b>Battery charging light is on even when power adapter is unplugged and laptop is stitched off</b><br /> <p><b>Q.</b>The yellow light for battery charging does not go even after switching the laptop off and power jack is disconnected. Battery does not charge at all with power source connected. <br /> <p><b>A.</b> First of all, try reconnection the battery if you haven't done it already.<br />The battery plugs directly into the connector attached to the motherboard. If the battery charging light stay on even when the power adapter is unplugged and the laptop is switched off, it's either bad battery or something is wrong with the motherboard. The only way to find the culprit is testing the laptop with another known good battery.<br /> <p>Also, you can try this. Remove the battery and plug in the power adapter. If the battery charging LED lights up even when the battery is removed, most likely you have a problem with the motherboard.<br /> <p><b>Battery charges only when the laptop is off</b><br /> <p><b>Q.</b> Bought a Laptop without AC Adapter. I noticed it would charge the battery OK when the laptop was off but once in windows it would not charge the battery.<br /> <p><b>A.</b> This is very important to choose the right AC adapter for your laptop. The output voltage MUST be exactly the same. If your laptop requires 18.5V you must use 18.5V adapter. The amperage should be the same or higher. If the laptop requires 4.74A adapter, you'll have to find an adapter which provides 4.74A or MORE. <br /> <p><b>While using AC adapter alone or battery alone, laptop works. While using them together, I am getting a problem.</b><br /> <p><b>Q.</b> While using AC adapter alone or battery alone, laptop works. However while using them together, laptop LED lights blinks and the power meter for battery drops down immediately to 0% critical level, whereas the battery LED indicator says it's full. I tried to unplug the AC adaptor while it went down to 0%, then the power meter for the battery came back to normal 85%.<br /> <p><b>A.</b> There could be a few different reasons why it happens:<br />1. It might be an issue with the BIOS. Make sure the laptop has the latest version of BIOS installed, update it if needed.<br />2. It might be a software related issue. If you have some kind of power management utility installed try uninstalling it and use Windows power management utility instead. Also I would try reinstalling the operating system if upgrading the BIOS or removing the power management utility does not help.<br />3. If you still experience the same problem even after upgrading the BIOS and reinstalling Windows, most likely you have a problem with the motherboard. Apparently the charging circuit is not working properly. I assume it's not a problem with the battery. You'll have to check the motherboard in this case. <br /> <p><b>Problem with my battery. 100% to about 40% the battery discharging normally then suddenly from 40% it drop directly to 2%.</b><br /> <p><b>Q.</b> When I use only on battery, from 100% to about 40% the battery discharging normally (last about 1 hour) then suddenly from 40% it drop directly to 2%.<br />When I plug the AC cord, it won't directly charge (the charge LED is still not on). After 10 to 20 minutes it then starts to charge the battery (the indicator say that it can be charged to 100%).<br />If I turn-off the laptop and then charge the battery, it won't also directly charge but the delay is much shorter (maybe just about 1-2 minutes).<br />Is this the sign of a bad battery (when hot it can't be charged?) or maybe a bad AC adapter (not enough power to charge the battery when the laptop is turned on?)<br />Note that this symptom is always repeating when I use the laptop.<br /> <p><b>A.</b> From the first part of your complaint description I can see that you have a bad battery. The percentage might vary, but the process of discharging is the same - the battery discharges fine until some point and then the remaining charge suddenly drops to the minimum. You'll have to replace the battery.<br />I'm not sure about the second part. Probably it's a battery related problem too. Just in case check if there is a newer version of BIOS available for your laptop. If you find one, upgrade the BIOS. <br /> <p><b>The battery is 100% charged but it will die within a few minutes as soon as the laptop is unplugged.</b><br /> <p><b>Q.</b> When I unplug the power it will run off the battery, the battery icon says it is 100% charged and I have 2+ hrs remaining, but within a few minutes I get the "critical battery level" message and it will die. When I plug it back into AC power the battery charge light comes on (and will remain on for over a hour), but I will have the same problem with it dying as soon as it is unplugged. Do I need a new battery?<br /> <p><b>A.</b> It looks like you have a bad battery. Here are some behaviors typical for a dying laptop battery:<br />1. The battery charges normally (according to the battery icon) but as soon as you unplug the laptop, it dies almost momentarily.<br />2. The battery charges normally. When you unplug the laptop, it discharges normally until some point and after that point starts discharging very fast. For example it might take 10-15 minutes to discharge from 100% to 80% and then it discharges from 80% to 0 for 2-3 minutes. <br />

on Mar 15, 2011 | PC Laptops

Tip

AC Adapter issues Q & A.


<p><b>Laptop switching to battery while connected to AC adapter</b><br /> <p><b>Q.</b> While turned on, the laptop will switch to battery power even if connected with the AC adaptor (sometimes during boot-up, or after a while) until the battery drains out, he then goes to hibernation (the battery light is off). If no battery in the laptop, it will shut down, and the AC light will blink very fast. The battery (li-ion) will only charge up to 10%, where it then jumps right up to 100%, and will discharge from 100% to 90% then jump to 0%, go to hibernation, and fails to complete the process, shutting down. The adaptor makes a small "camera flash charging" sound, stabilizing at 19v. When charging, it repeatedly makes the "charging sound" Faulty AC adaptor? Or Faulty battery? Or Both?<br /> <p><b>A. </b>First problem: The laptop switches to battery power even with connected AC adapter. Most likely you have a faulty power jack. It's either broken or loose. It's a known issue with laptops and you can fix it by replacing/resoldering the power jack or relocating it outside laptop case.<br /> <p>It also could be a problem with the power cord. Find a multimeter and check the AC adapter. See if the power cuts off when you jiggle the power cord. If it does, replace the adapter.<br /> <p>Second problem: The battery will discharge from 100% to 90% and then jump to 0%. It sounds like a bad battery.<br /> <p><b>Battery charging light is on even when power adapter is unplugged and laptop is stitched off</b><br /> <p><b>Q.</b>The yellow light for battery charging does not go even after switching the laptop off and power jack is disconnected. Battery does not charge at all with power source connected. <br /> <p><b>A.</b> First of all, try reconnection the battery if you haven't done it already.<br />The battery plugs directly into the connector attached to the motherboard. If the battery charging light stay on even when the power adapter is unplugged and the laptop is switched off, it's either bad battery or something is wrong with the motherboard. The only way to find the culprit is testing the laptop with another known good battery.<br /> <p>Also, you can try this. Remove the battery and plug in the power adapter. If the battery charging LED lights up even when the battery is removed, most likely you have a problem with the motherboard.<br /> <p><b>Battery charges only when the laptop is off</b><br /> <p><b>Q.</b> Bought a Laptop without AC Adapter. I noticed it would charge the battery OK when the laptop was off but once in windows it would not charge the battery.<br /> <p><b>A.</b> This is very important to choose the right AC adapter for your laptop. The output voltage MUST be exactly the same. If your laptop requires 18.5V you must use 18.5V adapter. The amperage should be the same or higher. If the laptop requires 4.74A adapter, you'll have to find an adapter which provides 4.74A or MORE. <br /> <p><b>While using AC adapter alone or battery alone, laptop works. While using them together, I am getting a problem.</b><br /> <p><b>Q.</b> While using AC adapter alone or battery alone, laptop works. However while using them together, laptop LED lights blinks and the power meter for battery drops down immediately to 0% critical level, whereas the battery LED indicator says it's full. I tried to unplug the AC adaptor while it went down to 0%, then the power meter for the battery came back to normal 85%.<br /> <p><b>A.</b> There could be a few different reasons why it happens:<br />1. It might be an issue with the BIOS. Make sure the laptop has the latest version of BIOS installed, update it if needed.<br />2. It might be a software related issue. If you have some kind of power management utility installed try uninstalling it and use Windows power management utility instead. Also I would try reinstalling the operating system if upgrading the BIOS or removing the power management utility does not help.<br />3. If you still experience the same problem even after upgrading the BIOS and reinstalling Windows, most likely you have a problem with the motherboard. Apparently the charging circuit is not working properly. I assume it's not a problem with the battery. You'll have to check the motherboard in this case. <br /> <p><b>Problem with my battery. 100% to about 40% the battery discharging normally then suddenly from 40% it drop directly to 2%.</b><br /> <p><b>Q.</b> When I use only on battery, from 100% to about 40% the battery discharging normally (last about 1 hour) then suddenly from 40% it drop directly to 2%.<br />When I plug the AC cord, it won't directly charge (the charge LED is still not on). After 10 to 20 minutes it then starts to charge the battery (the indicator say that it can be charged to 100%).<br />If I turn-off the laptop and then charge the battery, it won't also directly charge but the delay is much shorter (maybe just about 1-2 minutes).<br />Is this the sign of a bad battery (when hot it can't be charged?) or maybe a bad AC adapter (not enough power to charge the battery when the laptop is turned on?)<br />Note that this symptom is always repeating when I use the laptop.<br /> <p><b>A.</b> From the first part of your complaint description I can see that you have a bad battery. The percentage might vary, but the process of discharging is the same - the battery discharges fine until some point and then the remaining charge suddenly drops to the minimum. You'll have to replace the battery.<br />I'm not sure about the second part. Probably it's a battery related problem too. Just in case check if there is a newer version of BIOS available for your laptop. If you find one, upgrade the BIOS. <br /> <p><b>The battery is 100% charged but it will die within a few minutes as soon as the laptop is unplugged.</b><br /> <p><b>Q.</b> When I unplug the power it will run off the battery, the battery icon says it is 100% charged and I have 2+ hrs remaining, but within a few minutes I get the "critical battery level" message and it will die. When I plug it back into AC power the battery charge light comes on (and will remain on for over a hour), but I will have the same problem with it dying as soon as it is unplugged. Do I need a new battery?<br /> <p><b>A.</b> It looks like you have a bad battery. Here are some behaviors typical for a dying laptop battery:<br />1. The battery charges normally (according to the battery icon) but as soon as you unplug the laptop, it dies almost momentarily.<br />2. The battery charges normally. When you unplug the laptop, it discharges normally until some point and after that point starts discharging very fast. For example it might take 10-15 minutes to discharge from 100% to 80% and then it discharges from 80% to 0 for 2-3 minutes

on Jan 17, 2011 | PC Laptops

2 Answers

Battery not charging


Hi. I would suggest that you powerdrain your computer might fix this. To powerdrain your computer you must remove first the battery and unplug the ac adapter then press and hold the power button for 20 seconds, after that you must place back the battery and plugin the ac adapter then turn on your computer. If this doesnt work try to powerdrain again the laptop then just use the ac adapter to turn on your computer and that is without the battery. If this one work consider replacing the battery or you call the tech support dept of HP if you are still under warranty so that they would replace it with a new battery without any charge. Hope this helps.

Jun 03, 2010 | HP G60-120US Laptop

Tip

AC Adapter issues Q & A.


Laptop switching to battery while connected to AC adapter
Q. While turned on, the laptop will switch to battery power even if connected with the AC adaptor (sometimes during boot-up, or after a while) until the battery drains out, he then goes to hibernation (the battery light is off). If no battery in the laptop, it will shut down, and the AC light will blink very fast. The battery (li-ion) will only charge up to 10%, where it then jumps right up to 100%, and will discharge from 100% to 90% then jump to 0%, go to hibernation, and fails to complete the process, shutting down. The adaptor makes a small “camera flash charging” sound, stabilizing at 19v. When charging, it repeatedly makes the “charging sound” Faulty AC adaptor? Or Faulty battery? Or Both?
A. First problem: The laptop switches to battery power even with connected AC adapter. Most likely you have a faulty power jack. It’s either broken or loose. It’s a known issue with laptops and you can fix it by replacing/resoldering the power jack or relocating it outside laptop case.
It also could be a problem with the power cord. Find a multimeter and check the AC adapter. See if the power cuts off when you jiggle the power cord. If it does, replace the adapter.
Second problem: The battery will discharge from 100% to 90% and then jump to 0%. It sounds like a bad battery.
Battery charging light is on even when power adapter is unplugged and laptop is stitched off
Q.The yellow light for battery charging does not go even after switching the laptop off and power jack is disconnected. Battery does not charge at all with power source connected.
A. First of all, try reconnection the battery if you haven’t done it already.
The battery plugs directly into the connector attached to the motherboard. If the battery charging light stay on even when the power adapter is unplugged and the laptop is switched off, it’s either bad battery or something is wrong with the motherboard. The only way to find the culprit is testing the laptop with another known good battery.
Also, you can try this. Remove the battery and plug in the power adapter. If the battery charging LED lights up even when the battery is removed, most likely you have a problem with the motherboard.
Battery charges only when the laptop is off
Q. Bought a Laptop without AC Adapter. I noticed it would charge the battery OK when the laptop was off but once in windows it would not charge the battery.
A. This is very important to choose the right AC adapter for your laptop. The output voltage MUST be exactly the same. If your laptop requires 18.5V you must use 18.5V adapter. The amperage should be the same or higher. If the laptop requires 4.74A adapter, you’ll have to find an adapter which provides 4.74A or MORE.
While using AC adapter alone or battery alone, laptop works. While using them together, I am getting a problem.
Q. While using AC adapter alone or battery alone, laptop works. However while using them together, laptop LED lights blinks and the power meter for battery drops down immediately to 0% critical level, whereas the battery LED indicator says it’s full. I tried to unplug the AC adaptor while it went down to 0%, then the power meter for the battery came back to normal 85%.
A. There could be a few different reasons why it happens:
1. It might be an issue with the BIOS. Make sure the laptop has the latest version of BIOS installed, update it if needed.
2. It might be a software related issue. If you have some kind of power management utility installed try uninstalling it and use Windows power management utility instead. Also I would try reinstalling the operating system if upgrading the BIOS or removing the power management utility does not help.
3. If you still experience the same problem even after upgrading the BIOS and reinstalling Windows, most likely you have a problem with the motherboard. Apparently the charging circuit is not working properly. I assume it’s not a problem with the battery. You’ll have to check the motherboard in this case.
Problem with my battery. 100% to about 40% the battery discharging normally then suddenly from 40% it drop directly to 2%.
Q. When I use only on battery, from 100% to about 40% the battery discharging normally (last about 1 hour) then suddenly from 40% it drop directly to 2%.
When I plug the AC cord, it won’t directly charge (the charge LED is still not on). After 10 to 20 minutes it then starts to charge the battery (the indicator say that it can be charged to 100%).
If I turn-off the laptop and then charge the battery, it won’t also directly charge but the delay is much shorter (maybe just about 1-2 minutes).
Is this the sign of a bad battery (when hot it can’t be charged?) or maybe a bad AC adapter (not enough power to charge the battery when the laptop is turned on?)
Note that this symptom is always repeating when I use the laptop.
A. From the first part of your complaint description I can see that you have a bad battery. The percentage might vary, but the process of discharging is the same – the battery discharges fine until some point and then the remaining charge suddenly drops to the minimum. You’ll have to replace the battery.
I’m not sure about the second part. Probably it’s a battery related problem too. Just in case check if there is a newer version of BIOS available for your laptop. If you find one, upgrade the BIOS.
The battery is 100% charged but it will die within a few minutes as soon as the laptop is unplugged.
Q. When I unplug the power it will run off the battery, the battery icon says it is 100% charged and I have 2+ hrs remaining, but within a few minutes I get the “critical battery level” message and it will die. When I plug it back into AC power the battery charge light comes on (and will remain on for over a hour), but I will have the same problem with it dying as soon as it is unplugged. Do I need a new battery?
A. It looks like you have a bad battery. Here are some behaviors typical for a dying laptop battery:
1. The battery charges normally (according to the battery icon) but as soon as you unplug the laptop, it dies almost momentarily.
2. The battery charges normally. When you unplug the laptop, it discharges normally until some point and after that point starts discharging very fast. For example it might take 10-15 minutes to discharge from 100% to 80% and then it discharges from 80% to 0 for 2-3 minutes.

on Jun 12, 2010 | PC Laptops

Tip

How to increase the life of your laptop battery


This tip is generally to be used with when you first buy a new laptop, or a new battery.

The trick here is letting the battery charge and then die.

So here is what to do

  1. Plug everything in and begin charging the laptop
  2. When it gets full, take the power out and let it drain using a high performance setting
  3. Once its dead flat, re charge it
  4. Once its fully charged, take the power out and use the default power settings (The automatic setting when you unplug the AC)
  5. Once its flat, charge it again
  6. Once its fully charged, Take the power out and set it to your personal settings you want when there is no AC connected.
Once these steps are done, your battery will 'learn' how much to charge and how to discharge, giving you a longer lasting battery.

Another handy tip is if your going to be using AC power a lot, take the battery out when you do this. And also when using a battery let it deplete and then recharge to keep it in top shape

If you are having additional problems, want more tips or need to speak to me on any other computer related matters, please don't hesitate to contact me on FixYa!

Have a nice day

Tim Goulding
ICT Technician

on Dec 02, 2009 | PC Laptops

2 Answers

Hp compaq nx7400 - battery died and power cord will not turn comp


Some laptops will not power up with a completely discharged or faulty battery. Remove the battery from the laptop, plug in the power cord and try to boot the system. If the system boots, your battery needs to be replaced. Replace your battery as soon as you can, it's not a good idea to run the laptop for extended periods with an open battery bay.

May 07, 2009 | HP Compaq Presario V2000 Notebook

1 Answer

Toshiba satellite A210 11-P crashes when i disconnect the power lead


From Toshiba, try step-charging the battery or Battery conditioning procedures:

Batteries don't last forever. All types of batteries gradually lose their ability to hold an electrical charge as they age. Eventually, the computer's battery charge indicator may show that the battery contains less than a full charge, even though the battery has just been fully charged. The computer will then not run for as long a time from the battery as when the battery was brand new.
You may prefer to simply replace the battery if this happens, but you may also wish to try 'step-charging' the existing battery per the following instructions.
This procedure should work for the battery in any Toshiba notebook. Follow it only when you find that the computer will run from the battery for just a short while.
Check the User's Guide for more specific information about charging the battery in your computer .

Procedure

Step-charging the computer's battery

  1. Unplug the AC adapter from the computer, and turn ithe computer on. Let the computer run from battery power until the computer turns off, indicating that the battery is fully discharged. Time this interval, but not with a software clock running on the same computer.

  2. Remove the battery pack from the computer.

  3. Unplug the AC adapter from the computer.

  4. Wait at least 30 seconds. The first time through this procedure, use a soft cloth to wipe the battery pack's contacts and the AC adapter's plug.

  5. Re-insert the battery pack.

  6. Plug into the AC adapter into the computer again and check the fit of its plug in the wall outlet, making sure the connection is secure.

  7. With the computer turned off, let the battery charge until the battery status light or icon glows green, or otherwise indicates a full charge.

  8. Unplug the AC adapter from the computer.

  9. Remove the battery.

  10. Wait at least 30 seconds, then re-insert the battery.

  11. Plug the AC adapter back into the computer.

  12. Let the battery charge again until the battery status light turns green or otherwise indicates a full charge, again.
Repeat this procedure, starting from step 1, at least three times. Each time, check to see if the computer runs longer from its battery than the previous time.

Battery Conditioning:
IMPORTANT!!
Interruptions in the charging cycle can be responsible for an issue called "memory effect" which may reduce the battery's charging capacity. Whenever you suspect the battery performance is not at it's optimum you should try using the following "Battery Conditioning" procedure.

Before you start: Turn off your battery saving features temporarily.

***IMPORTANT*** Repeat the following steps 2-3 times!

  1. Unplug the power cord from the computer
  2. Turn the computer on and let it run until it shuts itself off.
    Note: Using the CD-ROM to play an Audio CD will speed the discharge.
  3. Plug in the power cord (While the system is off) charge the battery until the battery light changes from flashing green to solid green
  4. Remove the battery for 30 seconds and then replace it.
    Note: If the battery light isn't lit, wait a few moments, if it still does not light check your power connections.
  5. Continue charging the battery until the battery light turns solid green once again.
    **REPEAT THIS PROCEDURE 3 TIMES**

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Nov 04, 2008 | PC Laptops

1 Answer

Battery won't charge


If the battery is not charging, then the charging circuit of the motherboard is bad.

Page 3-22 lists the spare part number for the motherboard. (4 versions depending on options)

Chapter 5 covers disassembly and reassembly

http://www.hp.com/ctg/Manual/c00212209.pdf

May 21, 2008 | Compaq Presario R3000 Notebook

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