Question about Maytag Neptune MAH5500B Front Load Washer

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I have the neptune front loader. The lock light wont come on and the door wont lock. During a wash cycle the water just started comming out of the door. If I hold the stop/start button manually the light still wont come on but the water will drain out properly. Tried to start a new load and the button wont even stay on at all. I let go and the machine stops.

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  • 409 Answers

Hi there,

you have a door latch problem. the reason you can still push on the button is because this particular washer has a time delay function. i would recommend taking a look at the latch itself and possibly the wax motor that runs the latch.

Posted on Dec 04, 2008

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