Question about SanDisk Sansa m230 MP3 Player

9 Answers

Sansa m230 cannot see previously installed music files now that WMP11 is installed

I can load new music but the problem is I cannot see the old music on my computer. I therefore cannot delete older songs. I tried resetting the device but that wouldn't work either.

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  • Tayna Nov 11, 2007

    I can not see or delete previously installed music files on san disk m230.


  • ElisaElise Nov 26, 2007

    I have then same problem with my SanDisk Sansa m230. I uploaded 14 songs into my mp3 on my dad's laptop, but when I went to my house and plugged the mp3 with the USB, the songs folder went missing. I couldn't find the "view hidden folders" anywhere. I have windows XP professional and I really want to add more music. What can I do????

  • Anonymous Jul 10, 2008

    can load new music but the problem is I cannot see the old music on my computer. I therefore cannot delete older songs. I tried resetting the device but that wouldn't work either.

  • Anonymous Jul 12, 2008

    i can't nstalled the san disk m230 on my pc

  • jgolden1991 Aug 17, 2008

    when i delete the old file of of my sandisk it is gone but then when i unplug it and listen to music the songs i deleted are still there and the songs i put on it are gone

  • rtminfla Aug 18, 2008

    When I connect my Sansa M230 to my new laptop, I can't see the directory structure outside of the record folder. There is music on there which was loaded with a PC on a different operating system. I've installed M200 drivers but still can't see the music on it now nor can I copy more music.

  • ANATOLYANGEL Sep 07, 2008

    THE SAME

  • L4LBalla Oct 08, 2008

    Old music i have on my sansa m23o doesnt show so the memory is shortened when i want to add more music after deleting it all.

  • myrab51 Jan 28, 2009

    I contacted SanDisk about this. They were the opposite of helpful. They basically said that I need to revert back to an older version of Windows Media Player. Apparently, WMP11 has a new way of recognizing devices and it isn't working so well with the Sansa series. SanDisk was not able to offer any other support. They do not even have their own drivers available for download. It is a shame. I've had my m230 for a few years and have been happy with it until this problem.

  • Anonymous Mar 06, 2009

    dont get any software of his gajet

  • thek613 Mar 30, 2009

    On Windows XP Home laptop, I cannot see music files, only voice recordings of lectures. I tried to go back to Windows Media Player 9 (I had Ver 11 installed). Windows allows me to go back to Ver 10, but forces an exit when I try to install Ver 9. I have tried restoring the default settings on the m230 itself, but it made no difference to what Windows will display.

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I had the same problem on my m230. The final solution that worked for me was to disconnect then go into settings;usb and set it to MSC. Once I re-connected I could see everything.

Posted on Jul 25, 2008

  • StuckWSansa Jul 25, 2008

    Try changing the USB setting on your m230 from Auto to MSC. I had the exact same problem and this worked. Afterwards I could copy with explorer and use MS Media 11 to sync,

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I had the same problem when my subscription music service suddenly required that I upload music through Windows Media Player instead of through the service's player. I couldn't see any of the songs on the device, regardless of what I used (either player, windows explorer, or searching the device folder). First I tried web6161's advice:

web6161 posted: "I had the same problem and I fixed it (twice now) by following these steps on the MP3 player.

  • Menu
  • Settings
  • Reset All
  • Restore Default Reset to Factory Default Settings
Now I can see all my files on the computer. I can add new files and delete old files. I hope this works for anyone who has this problem."

This allowed me to view, through windows explorer, and delete half the files on my Sansa. Then, I used StuckWSansa's advice:

StuckWSansa posted: "I had the same problem on my m230. The final solution that worked for me was to disconnect then go into settings;usb and set it to MSC. Once I re-connected I could see everything"

Then, when I went into windows explorer, the other half of the files showed up so I was able to delete them. Then I disconnected from the USB port and checked my Sansa; I had a very happy and empty MP3 player again! Reconnected, loaded my entire playlist through windows media player, and everything fits! Disconnected from USB, and now the only songs on my Sansa are the new ones from my Thanksgiving playlist! (Thanks, folks!)

Posted on Nov 27, 2008

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I had the same problem and I fixed it (twice now) by following these steps on the MP3 player.

  • Menu
  • Settings
  • Reset All
  • Restore Default Reset to Factory Default Settings
Now I can see all my files on the computer. I can add new files and delete old files. I hope this works for anyone who has this problem.

Posted on Nov 16, 2008

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After hours of troublshooting and doing all the recommendations of this site, the one thing that finally fixed the problem was suggested by this site was to go into your computer c drive, pull up the sandisk (because its now recognized as a plug in) and right click to properties and format should show as an option....after you format you have to go into the media player and ask it to synch, and there you go >> you should get all your storage back.. good luck

Posted on Jul 27, 2009

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The sandisk m230 has a hidden folder labeled .trash because of the period in front of the file you cant see it. if you are using windows plugin and open the sandisk device and then go into folder option and tell it to view hidden files. if you are using linux then go into view and tell it to view hidden files. when you see the .trash folder go inside and delete all files that you don't want.

Posted on Feb 11, 2007

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Well, SanDisk was correct. I rolled back my Windows Media Player 11 to a previous version. I went back to 9, and my player is now recognized by the computer again. It wouldn't even pick up under My Computer before. Everything is working just lovely now. I went through completely deleting all the files on my SanDisk and filling it back up again without hitting a snag.

Posted on Jan 28, 2009

I tried the usb idea and changed it to MSC but it still didnt work..

Posted on Oct 10, 2008

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Well, i had the same problem too. But i upgraded my windows version from 9 to 11.

The problem solved.I am able to see my files and delete them too.

Posted on Jul 19, 2009

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I have the fix for this:
if you are using an older unregistered copy of WINDOWS, then your problem is that you need to have a newer copy of WINDOWS MEDIA PLAYER operating on your system. If you have recently reformatted and lost your newer version of WM Player , then you have lost the drivers necessary to read your SANDISK player and your OS will not show the older MP3 files on your mp3 player in Windows Explorer . You need to download and install a newer version of WINDOWS MEDIA PLAYER because it contains the newer drivers that your SANDISK requires.

Posted on Nov 06, 2007

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Posted on Jan 02, 2017

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SOURCE: Sansa m230 cannot see previously installed music files now that WMP11 is installed

To delete songs from your device follow the steps below
You have to make sure that the device is on MSC mode...then make sure your device is plug in to the computer..Then go to programs - accesories - windows explorer, find the SanDisk in my computer, go to media, music and delete them from there.
Either under sync panel in your windows media player it will show your music when it's connected. just click the plus signs for what song you need to get rid of, right click and click delete.
To format it..on your device..go under..menu, setting and there should be a format option option there..let me know if that doenst work for you...
Hope this helps

P.S.Please rate accordingly...
Thank You
Computerrep

Posted on Jul 20, 2008

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1 Answer

I added music to my m230 and my hard drive crashed a few weeks ago. Windows media player on my new computer (uses Windows 7) won't let me add or delete music off of my player. How do I get reset or get...


I went into "My Computer" and right clicked on the Sansa. I then chose reformat since I already had the files backed up. The Sansa was then reformatted and I was able to add music to my player.

Jan 01, 2010 | SanDisk Sansa m230 MP3 Player

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Sansa m230 not syncing music files or downloading them. Process leaves the Sansa m230 with 0 files and i am finding it impossible to load new file(s) ?


Try reflashing the firmware for your device you can find the latest firmware and flashing utilities from the manufacturer?s website. Make sure that you back your music up first because when you do this you are setting it back to factory settings. Then add music this way and see if it is works: 1. Free a USB port on your desktop computer. Now, grab the USB cable for your SanDisk Sansa MP3 player and connect the player to your computer. 2. Wait for your computer to find and recognize the player. This may take a few moments. Once you receive a confirmation message, open your computer and scan the icons for the SanDisk MP3 player. 3. Open the SanDisk Sansa MP3 player on your computer. The music files that you currently have saved to the player?s memory are displayed. 4. Open a folder containing music files that is stored in your desktop computer?s memory. Scan the files for songs that you want to transfer to the SanDisk Sansa MP3 player. 5. Left-click on a song file and drag to the SanDisk Sansa window. Drop the file and let your computer complete the transfer. The transferred file appears at the bottom of your music list. 6. Unplug your SanDisk Sansa player from your computer. Turn the player on and allow the file transfer to update to the internal memory of the MP3 player.

Oct 01, 2009 | SanDisk Sansa m230 MP3 Player

2 Answers

When i plug my SanDisk Sansa m230 into my pc it says failed to load because i dont have a interactive window station


Try this. Set up a new user on your PC. Go to start, control panel, User accounts, create a new account, leave the setting for computer administrator, once the new account is created, try and connect your SanDisk. If successful, copy all your music file to the new account and load your mp3 player up with music. This is much better than reinstalling windows. Try this and let me know.

John

Nov 24, 2008 | SanDisk Sansa m230 MP3 Player

1 Answer

Down load music


Use your computer to download and copy the files to the player.. Ya should have software that came with the player install that on the PC, and it should have a utility to put the files on ya player once they have been either "Ripped" from a CD/DVD or DLed from 'net then ya put 'em on ya player..

Jul 29, 2008 | SanDisk Sansa m230 MP3 Player

1 Answer

Sansa m230 cannot see previously installed music files now that WMP11 is installed


To delete songs from your device follow the steps below
You have to make sure that the device is on MSC mode...then make sure your device is plug in to the computer..Then go to programs - accesories - windows explorer, find the SanDisk in my computer, go to media, music and delete them from there.
Either under sync panel in your windows media player it will show your music when it's connected. just click the plus signs for what song you need to get rid of, right click and click delete.
To format it..on your device..go under..menu, setting and there should be a format option option there..let me know if that doenst work for you...
Hope this helps

P.S.Please rate accordingly...
Thank You
Computerrep

Jul 17, 2008 | SanDisk Sansa m230 MP3 Player

2 Answers

Help with getting old music off sansa m230


Try going to "My Computer" clicking on Sansa, opening the music folder, and deleting the songs from there.

Mar 10, 2008 | SanDisk Sansa m230 MP3 Player

2 Answers

Loading music


What are you using to load music. If you have access to Windows Media Player 11 it is very simple.

First open WMP11, make sure your player is connected to the computer with the USB cable. At the top of WMP11 click Sync
the player will sync with WMP11, drag and drop music and click sync, very simple. I have a Sansa View and it is very simple, This basically works with most MP3 players.

Feb 25, 2008 | SanDisk Sansa e200 MP3 Player

1 Answer

Sansa says full but there is no files located....


You should format the device thru My Computer, rather than Windows Media Player.

FORMAT: My Computer>Device Name (m230)>Right Click and select format.

This will erase everything on the device and you can start anew.





Best of Luck.

Oct 21, 2007 | SanDisk Sansa m230 MP3 Player

2 Answers

I can't see or copy files from my pc to the m230


Wait for two days then try to get the files. Becoz i've faced that problem in my Sansa M230.

Apr 17, 2007 | SanDisk Sansa m230 MP3 Player

2 Answers

Sandisc m230


I dont usually mess around with real player when you dl or put your music on your computer put a shared folder in there and put all your music in there and then when you connect your mp3 player go to your shared folder and right click on the song when it comes up go to send to and it will give you a list it will say what ever you mp3 player is named and if you click that it will put your music on your mp3 player and if you couyld upgrade to at least a widows xp ~Grim

Apr 17, 2007 | SanDisk Sansa m230 MP3 Player

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