I can load new music but the problem is I cannot see the old music on my computer. I therefore cannot delete older songs. I tried resetting the device but that wouldn't work either.
I had the same problem on my m230. The final solution that worked for me was to disconnect then go into settings;usb and set it to MSC. Once I re-connected I could see everything.
I had the same problem when my subscription music service suddenly required that I upload music through Windows Media Player instead of through the service's player. I couldn't see any of the songs on the device, regardless of what I used (either player, windows explorer, or searching the device folder). First I tried web6161's advice:
web6161 posted: "I had the same problem and I fixed it (twice now) by following these steps on the MP3 player.
Now I can see all my files on the computer. I can add new files and
delete old files. I hope this works for anyone who has this problem."
This allowed me to view, through windows explorer, and delete half the files on my Sansa. Then, I used StuckWSansa's advice:
StuckWSansa posted: "I had the same problem on my m230. The final solution that worked for
me was to disconnect then go into settings;usb and set it to MSC. Once
I re-connected I could see everything"
Then, when I went into windows explorer, the other half of the files showed up so I was able to delete them. Then I disconnected from the USB port and checked my Sansa; I had a very happy and empty MP3 player again! Reconnected, loaded my entire playlist through windows media player, and everything fits! Disconnected from USB, and now the only songs on my Sansa are the new ones from my Thanksgiving playlist! (Thanks, folks!)
I had the same problem and I fixed it (twice now) by following these steps on the MP3 player.
Now I can see all my files on the computer. I can add new files and delete old files. I hope this works for anyone who has this problem.
After hours of troublshooting and doing all the recommendations of this site, the one thing that finally fixed the problem was suggested by this site was to go into your computer c drive, pull up the sandisk (because its now recognized as a plug in) and right click to properties and format should show as an option....after you format you have to go into the media player and ask it to synch, and there you go >> you should get all your storage back.. good luck
The sandisk m230 has a hidden folder labeled .trash because of the period in front of the file you cant see it. if you are using windows plugin and open the sandisk device and then go into folder option and tell it to view hidden files. if you are using linux then go into view and tell it to view hidden files. when you see the .trash folder go inside and delete all files that you don't want.
Well, SanDisk was correct. I rolled back my Windows Media Player 11 to a previous version. I went back to 9, and my player is now recognized by the computer again. It wouldn't even pick up under My Computer before. Everything is working just lovely now. I went through completely deleting all the files on my SanDisk and filling it back up again without hitting a snag.
I tried the usb idea and changed it to MSC but it still didnt work..
Well, i had the same problem too. But i upgraded my windows version from 9 to 11.
The problem solved.I am able to see my files and delete them too.
I have the fix for this:
if you are using an older unregistered copy of WINDOWS, then your problem is that you need to have a newer copy of WINDOWS MEDIA PLAYER operating on your system. If you have recently reformatted and lost your newer version of WM Player , then you have lost the drivers necessary to read your SANDISK player and your OS will not show the older MP3 files on your mp3 player in Windows Explorer . You need to download and install a newer version of WINDOWS MEDIA PLAYER because it contains the newer drivers that your SANDISK requires.
SOURCE: Sansa m230 cannot see previously installed music files now that WMP11 is installed
To delete songs from your device follow the steps below
You have to make sure that the device is on MSC mode...then make sure your device is plug in to the computer..Then go to programs - accesories - windows explorer, find the SanDisk in my computer, go to media, music and delete them from there.
Either under sync panel in your windows media player it will show your music when it's connected. just click the plus signs for what song you need to get rid of, right click and click delete.
To format it..on your device..go under..menu, setting and there should be a format option option there..let me know if that doenst work for you...
Hope this helps
P.S.Please rate accordingly...
Thank You
Computerrep
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I can not see or delete previously installed music files on san disk m230.
I have then same problem with my SanDisk Sansa m230. I uploaded 14 songs into my mp3 on my dad's laptop, but when I went to my house and plugged the mp3 with the USB, the songs folder went missing. I couldn't find the "view hidden folders" anywhere. I have windows XP professional and I really want to add more music. What can I do????
can load new music but the problem is I cannot see the old music on my computer. I therefore cannot delete older songs. I tried resetting the device but that wouldn't work either.
i can't nstalled the san disk m230 on my pc
when i delete the old file of of my sandisk it is gone but then when i unplug it and listen to music the songs i deleted are still there and the songs i put on it are gone
When I connect my Sansa M230 to my new laptop, I can't see the directory structure outside of the record folder. There is music on there which was loaded with a PC on a different operating system. I've installed M200 drivers but still can't see the music on it now nor can I copy more music.
THE SAME
Old music i have on my sansa m23o doesnt show so the memory is shortened when i want to add more music after deleting it all.
I contacted SanDisk about this. They were the opposite of helpful. They basically said that I need to revert back to an older version of Windows Media Player. Apparently, WMP11 has a new way of recognizing devices and it isn't working so well with the Sansa series. SanDisk was not able to offer any other support. They do not even have their own drivers available for download. It is a shame. I've had my m230 for a few years and have been happy with it until this problem.
dont get any software of his gajet
On Windows XP Home laptop, I cannot see music files, only voice recordings of lectures. I tried to go back to Windows Media Player 9 (I had Ver 11 installed). Windows allows me to go back to Ver 10, but forces an exit when I try to install Ver 9. I have tried restoring the default settings on the m230 itself, but it made no difference to what Windows will display.
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