Question about HP Office Equipment & Supplies
SOURCE: 49. 2F05 SERVICE ERROR
The error code series of 49 refers to a firmware issue but given the paper feed problems it seems more like a fuser error.
The solution for the firmware error code is to turn the printer off for 20 mins or so. Make sure all paper fragments are removed first.
The dirty marks on the right side could be from the toner cartridge or the fusing unit. You can look at at the toner and see if there is still al ine down that side of the green drum unit or just try replacing it and see if the problem continues if so you need to look at the sides of the fuser.
Posted on Feb 04, 2008
SOURCE: hp 2420 error 49 3c1a
If the printer is displaying 49.xx error message, followng the following document
Upgrading the firmware should resolve the issue.
Please let me know one you perform the above upgrade.
Posted on Nov 24, 2008
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