We have an hp officejet 5500 - our laptop failed a few weeks ago so we brought it back to Best Buy - they installed new hardware - reinstalled the operating system but not the hook up to the printer - I misplaced the install CD for windows - I have the one for mac - is there any way I can reinstall so that I can print ?

On your computer go to devices and printers. Make sure that it is selected as the default printer.
Right click on the printers icon . In the menu click on troubleshoot and follow any instructions.
Below is a link to the operators manual and installation manual.
If nothing works you may have to uninstall and the reinstall the printer.

HP Officejet Pro L7780 All in One Printer User guides

The drivers and software is available on the hp website, just a moment.

maybe you touch something you don't soppesed to touch i can to talk to you in 21 minuts bye call you back

when installing the drivers turn off the antivirus software. download the latest drivers from HP, also down load the HP software on the main software page. this is the latest HP firmware and diagnostic firmware.

may be its problem *********** board. install another computer if you saw detect a new hardware so your printer is OK or no detect hardware devise then fault your printer mother board,replace it and buy a new mother board.
Best luck
xptareq2000
other help
xptareq2000@yahoo.com.

I have the same problem with my HP 5610v all in one. I've had it for a couple years and it's worked great until a few weeks ago. I've uninstalled and reinstalled it using my original software. Then tried to update the driver, but HP update tells me I have the best driver already. Hope someone can help us both! Could there be a virus or a glitch in the HP updates?

I had the same problems some months ago. I only solved it when I deleted the printer settings from my computer and reinstalled the software, making sure that I installed all the components from the CD. Also make sure that the printer is on fax default setting when you are using it as fax. You can check this by going to My Computer then Control Panel, then choose Printers and Other Hardware then choose Printers and Faxes. You can then set as default hp Officejet 5500 series fax. Hope these suggestions help.

Greetings,
Here is the link to the Hp driver page for your printer - Download the drivers and then reinstall them - This should resolve ther issue.
http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&dlc=en&cc=us&lang=en&product=57742

Go back to best buy, somebody may have already used keygen and used your license key which is why its no good. Microsoft won't help you but simply tell you to go back to where you bought your laptop. I know, that sucks.

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=1138342&lc=en&cc=us&dlc=en&submit.y=8&submit.x=5&lang=en&cc=us