Question about Brother Office Equipment & Supplies
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
SOURCE: unable to clean print heads
Unplug the printer from power cord.Press and hold the "menu" button, then plug the device.You'll see on the LCD screen a "machine error" code.If this code is 40,41,49 or 4F the print head is defective.If the error is 48 - defective print head cable or circuit board.If the error is 50 or 51 there is error in Purge unit and printer require service.If the error is 46 the waste ink tank is full.Follow this:
Enter 80, then scroll down with the arrow down (round) key. You'll find an entry listed as purge count. If number is over 6000, enter 2 7 8 3.This will reset the purge count value. Then restart the printer, hopefully without the annoying cannot clean message.
Posted on Nov 24, 2009
press menu then start bk-copy then fourtimes arrow up. machine switches to maintenance mode. press start bk copy. what two digit error code does the display show off? Post here again
Posted on Mar 13, 2008
SOURCE: Brother MFC5840 CN Print heads
I guess you have used generic ink carts.
You should buy an original brother ink cart.
When done so make sure all other carts are at full level:
Press menu then start b/k copy then fourtimes arrow up (tel.index). Machine will be in maintenance mode. press 7 then 6 then 4 then start b/k copy. Machine will refresh ink within tubes and print head and do some power cleaning. when finished press 7 then 6 then 3 then start bk copy to run an extra power purge.
Leave maintenance by pressing 9 then 9.
Do run a quality test print.
If you re lucky the it will work again.
THERE IS NO WAY TO CLEAN THE PH OUTSIDE EXCEPT BY Power Purge (7-6-3) within maintenance mode.
If you like to save money refill ORIGINAL Carts by drilling a 2mm hole into the top (O of brother brandname) . You can leave the hole open to refill the cart next time directly without taking it out of the printer.
Mix some 3ml 85%-glycerin alc (drugstore) with 3ml of distilled water and 5 ml of DYE(!) ink and refill the c/y/m cart.
For bk mix 1 ml glycerin alc with 4ml dest. water and 15 ml bk DYE ink (shake well before refill).
This is -nearly- the exact mixture of original brother ink.
Posted on Mar 13, 2008
Open up amd release blue stay at bottom by pressing edges inward and pulling slightly forward. Remove the 4 screws, 2 small plastic covers and the earth screw. Pull out the ribbon connector near the USB plug. Unplug the 2 white and one red connectors, noting how the cables fit in. Fully open the lid and pop the scanner part off. Remove all the ink cartridges. Now using a flat screwdriver unclip the top of the base all the way round and lift off. The print head is now accessible. Rotate the white paper feed cogs to release the print head. Slide it all the way to the right and remove it by tilting the back edge upwards. You mow have access to the print head!!!!
Posted on Jun 02, 2009
Tips for a great answer:
Aug 14, 2017 | The Office Equipment & Supplies
Oct 26, 2010 | Brother MFC-620CN All-In-One InkJet...
Sep 10, 2009 | Brother MFC-620CN All-In-One InkJet...
Aug 10, 2009 | Brother MFC-620CN All-In-One InkJet...
Oct 02, 2008 | Office Equipment & Supplies
Jan 21, 2008 | Brother MFC-620CN All-In-One InkJet...
Feb 20, 2018 | Brother Office Equipment & Supplies
63 people viewed this question
Usually answered in minutes!