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My printer says "offline" and will not print. How can I fix it?

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There are 3 things that will put any printer "OFF-LINE"
1. A Paper Jam
2. No Ink or toner cartridge installed (or not seated correctly).
3. No Paper installed (some printers will ignore this fault until you try to print).

Good Luck
Rich Lilja

Posted on Dec 04, 2008

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HOW TO FIX...PRINTER IS OFFLINE BUT IT IS ON...WE ARE UNABLE TO PRINT.


If you are getting a status message as the printer is offline on your pc,and afterward you can't ready to print the reports.
Steps to Resolve the Printer Offline Issue:
Step 1:
At first, you need to check your network through the HP Scan Doctor which encourages you to discover and fix the printing issues.
Steps To Run the HP Scan Doctor
    •Open the HP Scan Doctor tool by double tapping the symbol.
    •Start- - >Select your printer- - > Fix Printing
    •Then the list of issues displayed on the screen as result.
    •If the tool shows the white checkmarks at that point there is no issue.
    •If the tool shows the white wrench then the issues are found and repaired
    •If the tool shows the yellow shout point then the issues are found however that can't be solved or skipped.
    •If the device shows the red stamp then you have to take after the on-screen guidelines to determine the issues.
    Step 2:
      Set Your Printer as Default Printer
      •Search your gadget on your PC and select your printer and uncheck the Pause Printing and Use Printer Offline

printer offline-5vig2z1inj4jln452vxo5zul-5-0.png
    •If you can capable print implies your printer is online.
    Officejet 4650 keeps going offline then proceeds with following step Step 3:
    Check Whether You Connect With Correct Port
      •Go to printer- - > Printer Properties - >Port
      •For USB association utilize USB or DOT4
      •For Network Connection use WSD, organize, Standard TCP/IP Port Step 4:
      •Update the printer firmware which may resolve your issues

      Step 5:
      •Manually connect the wired or wireless connection
      Step 6:
        •For network connection just you have to add the second printer to your Windows.
        •Select your printer - > Properties - >Add Port - > Standard TCP/IP Port - > Next port
        •Now you can ready to print implies stop the troubleshooting. Still get the same issue mean you need to connect the printer customer support via +1-800-836-3987

Jan 08, 2016 | Office Equipment & Supplies

1 Answer

Will not print. it says printer is offline


Have you tested the Cable ( maybe test with a replacement)
under your devices and printers is the checkbox on use offline, printer - see whats printing - printer - uncheck use offline

Apr 05, 2014 | HP Officejet Pro 8600

1 Answer

My brand new Canon IP 100 pixma printer wont print cause it's saying "offline." I've turned it off and on numerous times. What can i do?


Hi, please follow this instruction to make your printer back to "online". Notice that i have used Epson Stylus Photo R230 as a model for the instruction, but this procedure also works with canon.
1. Please try to print a document. (word, excel etc.), 2. Now, if you already notice that your printer is "offline" by clicking the printers icon at the task bar.
eibraz_12.jpg

The task bar can be found in the lower right part of your screen.
eibraz_15.jpg

3. All you have to do is, Click on the "printer" tab 4. And then remove the check mark at "user printer offline" by clicking on it.
eibraz_14.jpg


5. Once done, you will notice that the "use printer offline" will disappear and then let's you print the specified document again.
I hope this helps.

Aug 09, 2011 | Canon Office Equipment & Supplies

1 Answer

To change print status "offline" to "online


Go to devices and printers to see if your printer is set to default. Make sure the printer cables are plugged in tight. Offline means it is not getting a signal . In Case You Still Having Problem Then Follow Us For On : Brother Printer Support

Aug 01, 2011 | Brother Office Equipment & Supplies

1 Answer

To change print status "offline" to "online


Go into printers and faxes in Xp or Printers and devices in Windows 7. Double click on the printer icon and click on file and then Offline and it will change to online. That should do it.

Jul 27, 2011 | Canon imageCLASS MF3240 All-In-One Laser...

1 Answer

I checked everything, the printer is connected, there's ink, everything is good, but it says it's offline. I clicked "Use printer online", but it's still offline. I tried Refresh, and it's still...


The first thing I would check is the cable. If you're using a USB connection, try a different (and known to be good) USB cable. If that doesn't do it, you may have a damaged USB connection socket at the printer, which is not cost effective to repair.

Hope that's helpful.

Dec 31, 2010 | HP Deskjet F335 All-In-One InkJet Printer

3 Answers

Status on print job says offline dell m5200


a few questions:

-Do you know this printer IP?
-Can you ping this printer?
-How many printers do you have on your network?
-Did all the printers on your network offline or just this printer?
-Did you check the network cable that connected to your printer?

solution:
-you might try to restart printer spooling service on your print server
or
-If your server is still functional, you might try to reinstall/set up this printer on network

Mar 24, 2009 | Dell M5200n Laser Printer

1 Answer

Hello, I am in Brazil, and my Canon ImageRUNNER C3220, is the problem of off alone, just off the digital display but not print anything when it is so, the technicians who were found not fix the problem,...


If the printer appears as offline in windows, consider disabling SNMP monitoring. Sometimes SNMP falsely tells windows that the printer is offline for events like "toner low, replacement not needed" and "low paper, drawer x"

Go into printers & faxes, right click on your printer and select properties, go to the ports tab, press configure port, un-check SNMP Status enabled.

Mar 03, 2009 | Canon imageRUNNER C3220 Printer

1 Answer

Installed hp psc 1310 will copy great every time printer is turned on it prints test sheet, but will not print anything from computer the message is "user intervention required use printer...


Click START then PRINTER AND FAXES double click your printer when the printer windows open click PRINTER uncheck USE PRINTER OFFLINE i think that the reason why you cannot print because the printer is offline

Apr 14, 2008 | Computers & Internet

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