Question about Philips 55PW9363 55" Rear Projection HDTV-Ready Television

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Double image in bright blue with philips model 55pw9363/17f

The picture is fine but there is a bright outline around. sometimes its worse then others depending on what you are watching. i was told it had something to do with a "blue conversion" and two seperate components had to be changed at the cost of app. $400. there is no manuel with the t.v. and information is hard to find or even get. Please help.

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  • Grizzlemail Dec 17, 2008

    same problem, blue shadow, less on the left, and increasing as it goes to the right of the screen.  I was told that cleaning the lenses would help this problem, just looking up what philips would recommend for cleaning methods.

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  • Philips Master
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You may have 1 of two problems.

1) Convergence Chips are failing - Using your original remote goto the "convergence" screen. 

Try to adjust the red - UP - DOWN - LEFT - RIGHT

Next try to adjust the blue - UP - DOWN - LEFT - RIGHT

If you can move both colors in all directions you do not have a convergence issue. 

If you can't move one or more colors in one or more directions the convergence chips are defective and need to be replaced. 

If your convergence chips test out ok the most likely problem is......

2) CRT Coolant is cloudy  - The bright outline you described is one common symptom. Other symptoms include dull images, red or orange tint, halo around images.   

If you goto the site www.TvRepairKits.com - and click on "Tips" - you will find more detailed instructions on how to check the convergence.  

Posted on Dec 22, 2008

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Colors fine but double image: does picture have red or blue outlines around lettering or images?


See attached photos, it they look like your trouble it is convergence problem, if not try to give better description of problem.


You can post a comment here and I will assist you-I am here to help.6b564f8.jpg



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Regards, SD TECH

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Your TV most likely has one of two possible problems.

Problem #1: Convergence Chip Failure ( common problem )

Here are some of the most common symptoms and example photos of a convergence problem
  • Screen looks 3D
  • Colors don't line up
  • One or more colors can't be adjusted when using the convergence menu.
  • Screen is bowed or warped.
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Here is a quick test....

Using your original remote go-to the tv settings then goto the convergence section.

Try to adjust the red and then the blue convergence.



You should be able to move them up, down, left, and right.

If you can't move them in all directions your convergence chips are bad and should be replaced. This is a common problem.

2c07611.pngSolution #1

You need to replace the convergence chips and convergence resistors. Check the site www.TvRepairKits.com. They have put together a kits for most models. If you don't see a kit for your set send them a quick note and they will put one together for you. Their kits include a photo instruction guide, original OEM Sanyo STK chips, convergence resistors, pico fuses, etc.


Problem #2 CRT Fluid is Cloudy

Projection TV tubes have a liquid coolant that is used to keep them from overheating. After many years the coolant in the blue and green tubes will become cloudy and cause the screen to look dull, red/orange, etc. You may even see halos around images.

Picture of a set that needs the fluid changed.

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TV set after fluid change

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2c07611.pngSolution #2


What you will need to do is replace the coolant and clean the crt. You can get a repair kit from www.TvRepairKits.com that includes replacement coolant, photos. instructions, etc.

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