Question about Compaq Presario 5000 PC Desktop

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I cannot sign out of Yahoo. The web site is VERY slow.

This started about 2-4 days ago. When I click ''Sign Out'', it takes forever and then says something like ''can't display the page''. I can visit many other web sites including aol and have no problems. This is happening with my desktop and tonight I can't get into My Yahoo with my notebook computer.

About a week ago I contacted you because there was no browser window at the top of my screen. In fact, I sent you a picture of my screen. At the time, you said you could not help me with this problem. I Now have a browser window, but bigger problems. Thanks for your help.

Betty Young

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  • byoung7360 Dec 04, 2008

    Thank you for trying to help. I don't have Presario 5000 PC, I only put that system in because I could not put in Presario SR1820NX which is what I have.



    Under Tools, there is no option for "Delete Browsing History"

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Byoung7360:

What browser are you using? Internet Explorer? Firefox?

If IE, Click on Tools, Click on Delete Browsing History, then Click on Delete cookies... then Click Yes.

If Firefox, Click on Tools, Click on Clear Private Data, Uncheck all boxes, except Cookies, then Click Clear Private Data Now.

Yahoo (and almost all other websites) use cookies to keep track of details of your web session. One of those that Yahoo uses allows a user to stay logged in for an extended time (days?, weeks?). Once the cookies are cleared you should be able to logout. Try
this and let me know what happens. Binary Bob

There is a way to clear out web session details each time you exit out of either IE or Firefox. Lets try the above first, then we can set up a more permanent way for this to work for you. Binary Bob

Posted on Dec 04, 2008

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