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Sent tv in for repair 1 year ago, they forgot about me

I have not recieved anything about the tv that ILO picked up from my home for repair. They have neglected me and never sent any notice or tv to me.... what gives?

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You better call them. A lot of the warranty repair shops are contracted. If you are lucky they still have your set. After a year they probably did not fix it or lost your phone number.. CALL THEM

Posted on Dec 05, 2008

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We saved up and bought an ILO tv 1 1/2 years ago in walmart now it doesn't work. there is no power at all going to it. walmart won't do anything and apparently there is only 1 year manufacturer warranty....


It's the #1 plaguing issue with flat panel TV in all brands. So, don't believe that ILO is the only brand with the problem. 90% of all TVs only have a 1 year warranty. It's always best to get the extended warranty if possible on flat panel TVs now.
Most likely the TV has a power supply related problem. It's possible that it maybe a bad capacitor or transformer on the power supply board. Or, it maybe something simple like a blown fuse inside the TV. The most common thing to go out on flat panel TVs is the circuit board that supply power to the screen. Commonly called a Backlight Inverter Board. But, I can't say it's 100% the problem because I can't actually look at the tv over the internet. I can only make guesses with the symptom.

You have a few choices:

1. You can try leaving the TV unplugged for 30 minutes so the TV can reset itself.

2. If you have some electronic experience, if you can find and purchase a Service Manual over the internet; It will help you diagnose the source of the problem and fix it by soldering in the new part. The Service Manual will give you circuit diagrams, test points, and part# lists.Usually, cost under $20. And most cases the new part cost less than $15.

3. Pay a TV shop to do the repairs. It maybe costly, but get an estimate of how much they will charge. That way you can decide if it worth repairing or replacing the whole TV.


I hope I shed some light on the subject for you.

Jul 14, 2009 | iLO Televison & Video

1 Answer

Need customer service number for ilo


First of all you dont need to send the TV, the manufacturer have to pay to send a tech over your place and fix it at your entire satisfaction or replace it.

The number is 1-800-428-1105

You will need your receipt at hand when making the call.

May 29, 2009 | iLO 3200 32 in. LCD Television

1 Answer

I have a 32 in lcd ilo tv that want come on.


Yes I have the solution, I watched my 32 inch ILO tv and turned it off went to bed and when I got up the next morning it would not come on. So I got out my receipt, called Wal-Mart they would not offer me any help I had purchased this T.V. in December of 2007, since this is January 09 it was just by days past the year mark and Wal-Mart also informed me that they no longer carry this brand due to this problem, I called the company but they more or less laughed and said that it sounds like your going to have to pay a repair bill or purchase a new T.V. So I am a single mother with no extra money,especially 1 month after christmas. There is a fuse on the T.V in plain view, when you slip off the back of the T.V.on the right side, it costed me a hole $2.50 to purchase at my local auto parts store, works like a new one. The fuse was burt black, so this was a cheap and simple solution. Also Beware this rep from ILO also told me that there company makes Manavox, and Zennith so if there making them beware!!!!!!!!!

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my tv is doing the same thing i am fighting with wal mart right now my tv was only 1 year old on day i tryed to turn it on and it would not so im trying to get to the biottom of it right now call this girl named lalasha at 479 204 6805 she might be able to help u

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