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Dose not turn on has a full charge - MP3 & Digital Media Players

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  • Anonymous Dec 17, 2008

    fully charged but will not boot up any ideas from anybody thanks

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Once you open the device, it's not possible to reassemble it to "factory condition" - in other owrds, this device is not supposed to be stripped and worked on. This problem goes to a faulty battery cable to circuit board inside the device - the battery has a two pin micro-plug to conenct to the circuitry, but the pins are too short to 'home' properly under vibration, or shock (you dropped it) - results in low contact conductivity and a discharged battery. Even though the device reports a Full Battery while on the USB cable, and will show its files under the Windows O/S, the battery pins are not making enough electrical contact. I've opend and debugged mine, and now I'll throw it away - way to expensive in worshop time to worry about.

Posted on Dec 14, 2008

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I work for COBY technical support.

If you've charged the player for at least 4 hours and it still won't turn on, there is something wrong with it. In that case, the player would need to be exchanged or replaced. If you received it as a Xmas present, call COBY at 800-727-3592 and they will advise you how to return it for a new player.

I hope I've provided you useful assistance and that this information allows you to make an informed decision as to how to proceed from here. Please be sure to vote on my response. I hope I've earned a good rating from you today!

Please post a comment if you need additional assistance so that I can help you further.


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