Question about Logitech Marble Mouse PS2/USB MSLO904360
I am having extreme problems with my computer mouse. It is behaving very erratic. This problem started about a week ago. My mouse just freezes and will not move. Once I disconnect it from the USB port and reconnect it then it will work for a little while but ultimately freezes and will not move just as before. I have a Logitech Marble Mouse which is less than two months old. I exchanged it for a new one, thinking the old one was defective, but the same problem occurs. I even tried to switch back to my original mouse but that does not work either. I have no idea what is the problem and I have attempted the troubleshooting tips from the Help and Support Center on my PC but it cannot solve the problem. I would appreciate any help with this matter. Thank you.
I have a problem like this with the marble mouse ... relatively easy workaround for me is if I simply grab the trackball with my fingers, lift it slightly out of its cradle, and put it back down, it starts working again. It would be better if there were some way to prevent it from freezing in the first place.
I had another marble mouse a couple years ago that did not have this problem. Eventually one of its button switches went bad so I had to replace the mouse. This is the replacement.
Posted on Nov 11, 2008
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Jan 10, 2016 | Logitech Keyboards & Mice
Your mouse is an important part of your computer system, and when that mouse has problems it is important to get them resolved as quickly as possible.
There are a number of things that can cause a mouse pointer to behave erratically, and it is important to work through each of those possible causes one by one.
Change the batteries if you are using a wireless mouse.
The batteries in a wireless mouse will generally last a long time, especially if you use rechargeable batteries.
But once the battery power begins to decline, the batteries will lose power very rapidly.
If you are using a wireless mouse and the cursor begins to stutter and jump, chances are that changing the batteries will resolve the issue.
Move the wireless transmitter to another USB port.
Problems with the wireless transmitter can cause the mouse pointer to stutter and jump. Moving the transmitter to another port will often resolve this issue.
Right-click on the "My Computer" icon on your computer's desktop, and choose "Properties" from the menu.
Click on the "Hardware" tab, and click the "Device Manager" button.
Navigate to the mouse entry in the list of hardware devices, right-click and choose "Update Driver" from the menu.
Allow your operating system to search for and install the most recent driver for your model mouse.
Clean the mouse surface thoroughly if you are not using a mouse pad.
If you are using a mouse pad, shake any dust or dirt off of it to make sure the surface is perfectly smooth.
Any imperfections in the surface could cause the mouse pointer to behave erratically.
To clean the mouse surface, hold a clean cloth over the opening of a bottle of isopropyl alcohol and soak the cloth.
Then, go over the entire surface with the alcohol-soaked cloth and allow the surface to dry before attempting to use the mouse again.
Click on the "Start" button, and choose "Control Panel" from the menu.
Double-click the "Mouse" icon, and click the "Mouse Pointer" tab.
Adjust the speed of the mouse.
If the mouse speed is set too fast, it can cause the mouse pointer to stutter or hiccup.
It may take a few tries to get the speed just right, so just move the slider and test each new setting
I have found that the best way to adjust your mouse settings is to create a control panel in your bottom toolbar scroll to the bottom of your screen right click you will see an array of options select the toolbar option then select desktop
then you will see the desktop in the bottom toolbar select the 2 >>arrow heads then all control panel items then select mouse this is in WINDOWS 7
in XP you will have to select the new toolbar option once you have that a browse option select my computer then control panel then a control panel option will be in the bottom toolbar
Hope this helps
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