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Can't retrieve files after backup is done. Error message

2 challenges persist.

One, when I use the explore function to find files that have been backed up i find files with .rim or .isb but cant open it. What program do I need?

Second, is with retrieving files. Regardless whether you use the wizard or independent file search the same errors come up. When you choose ''Source'' you get a message ''no items selected'' then you click ok and then you get ''invalid file''

How do I get my files off the hard drive?






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  • alaind Dec 04, 2008

    Thanks for the response. The information is sitting on an Acomdata external hard drive with Nomad Mobile Desktop software to run it.

    Maybe this will help with your answer. Thanks.

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Typically if you have a hard drive, you can slave it to a working computer and manually go in and copy the files onto the working computer and mess with them there.

Whatever program created the backup files is the one you need to open them, but copying them should not be a problem unless they are protected via password or encryption.

I googled the file extentions and the .RIM didnt have anything relevent, this is probably because its some file extention thats only used by a particular device just lik 3g files for phones. You would need the device or program that created it to access it.

.isb files seem to be audio files of some type.

,

Posted on Dec 04, 2008

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