The CD drawer on my Teac HMX-760 was focibly removed by a small child. The ribbon cable connecting the cd selector to the main stereo body was disconnected. I have re-installed the drawer and reconnected the ribbon cable. The CD drawer will open/shut but the table will not spin to select any CD position (1,2 or 3). The CD drive motor is locked in the up (holding cd) position and will not release. The display on the front of the stereo comes up with "CD ERROR". If I put a cd in the holder it will play correctly but will still not release when cd is stopped or ejected.
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I also created a tutorial on fixing faceplates with 2R7 resistors (refer to my tip).
But, your unit will have a different chassis, as the faceplate is also a video display.
First you need to determine if the buttons on the faceplate are operating the various functions. If the buttons are NOT operating, then the faceplate itself (or connection to the main unit) can be considered faulty.
It's highly probable that the RIBBON cable (which connects faceplate to the inside of the unit) may be defective - this is common in some Kenwood units.
Try searching Google or youtube for ribbon cable repairs etc.
The clicking is the lens assembly attempting to focus on the CD. If you can get to the optics assembly, clean the lens using a cotton swab and alcohol. The accumulation of dust or dirt can cause this. Try that and update this if it fails to resolve the problem.
There should be a small hole on the playback drawer to allow a manual opening of the drawer. The player does not have to be on and preferably should be off when doing the manual eject. Take a paper clip, straighten out one leg, then push it into the hole about 1/4 inch until you hear a click and the drawer should open.
The L3600 doesn't have an emergency hole so you need to disassemble the cover. MAKE SURE IT'S UNPLUGGED FROM THE AC POWER BEFORE GOING FURTHER! I would only suggest this if your warranty has run out. Remove the screw at the back under the warranty label then slide the top cover backwards and remove it. You will see 3 strap type black plastic catches towards the front of the computer, lift each one to unclip the front then lay it forward (it will still be attached by a cable, leave it connected). You should then see a metal catch under the CD/DVD Drive, lift it then slide the CD/DVD player out of it's housing, remove the Ribbon Cable at the back but make sure you know how to reconnect it. Remove the 3 small screws from the top and the two on the side holding the metal cover on top of the Drive then take the cover off, you should now be able to lift out the CD. Do the reverse of the above to reassemble your computer and there you go.
I had the same issue today. I found that opening the unit you can see that there is a white ribbon cable connecting the head unit to the main board. removing this cable and re-inserting it the connector fixed the problem. The display now works again...hope this helps