Question about Panasonic DMC-FX07 Digital Camera

1 Answer

Camera will not retract nor function

I can turn the camera on only to receive a message that states "please turn camera off and then on again" Lens will retract when turned on only to zoom out again and when turning off remains extended. Camera is useless - IT is approx 3 yrs old and has never been dropped. It appears from reading the other problems that this a faulty mechanizm of this particular camera. I would think a recall should have taken place and some type of compensation provided for all of us that are experiencing this problem. Any suggestions on solving the issue. I have even purchased a new battery with no better luck. Please advise the estimated cost if this is even repairable.

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  • jamart0117 Jan 25, 2009

    I have the exact same problem. Any solutions?

  • jeromec Feb 17, 2009

    Similar problem. I can turn it on and even take pictures, but if I try to zoom, it hangs and I get the "please turn camera off and then on again" message. It just started happening after ~2 years of use.

    It seems that it's a mechanical problem with the zoom. I believe there might be dust or sand that got stuck in the zoom mechanism.

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1 Answer

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  • Panasonic Expert
  • 322 Answers

It sounds like you will have to have the camera repaired. You don't necessarily need to drop it, as they can malfunction on their own. Before having the device serviced, try checking out the user manual for more explanation on this issue:
Panasonic DMC FX07 manual

Posted on Jan 18, 2015

6 Suggested Answers

  • 1 Answer

SOURCE: Dropped the camera, shutter won't closed, focus keep moving in and out, message "please turn off camera and turn on again"

This recently happened to me and I too got a hefty quote from the company since mine was no longer under warranty. I figured since it was trash anyways, I might as well take it apart and see if I could figure out what was broken. After removing all of the screws and removing the top pin strip from the board (there is a piece of tape on it) and flipping the lens part away from the board, I was able to remove the small gear compartment on the side of the lens housing (held on by one small screw) and the 3 screws on the back of the lens and carefully flip out the digital camera part and push the lens back into it's original closed position. I then carefully reinserted the digital part back into the lens making sure everything was nice and flush and closed it back up. Works like new :D However, if you're nervous about digital machines, I wouldn't reccomend doing this. Luckily for me when my camera fell it simply knocked the digital lens out from the housing and it didn't pop back in right afterwards, causing the lens to not be able to turn completely like it should. If yours is damaged more than this, it may not be such an easy fix. And the camera is difficult to handle as it is connected by those pin strips everywhere. It made me nervous to handle it as I probably could have made it worse, but, I had nothing to lose. Hope this helps out the next person.

Posted on Aug 20, 2007

SOURCE: Panasonic Lumix DMC-LZ7 problems with lens extention/retraction

Dear I have the same problem with a DMC FX-55! A mess!! Any solution?

Posted on Jul 03, 2008

  • 1 Answer

SOURCE: Panasonic Lumix camera, DMC FS5

I had same problem. I just got the camera working again. Not sure how it exactly happened but while I had it on and it was zooming in and out, I changed the mode and tried to take a pic. It would ask me to turn off and on again which I would do quickly and change the mode to something else like "portrait" or "landscape", etc. and try to take a pic. After a few times it stopped and focused on something. So not very scientific but doing that must have kicked it in the head or something.

Posted on Jun 18, 2009

emissionwiz
  • 60667 Answers

SOURCE: camera focus error

there is a small logic circuit that controls the motor that retracts the lens and a sensor that tells it the lens is retracted, it is a lens position sensor, one of these two components is most likely defective, the thing is there are no consumer service info provided by panasonic, they will not sell you parts either, the camera is a mystery to take apart and repair without the tech manual which u can't get, so u see the delima here, u must either have this camera fixed by a panasonic repair station or see if it qualifies for a upgrade exchange program for a newer model.

Posted on Aug 07, 2009

dnewcombe1
  • 1564 Answers

SOURCE: When in a record mode LCD says to

You are experiencing a media miscommunication. This due to low or incorrect amount of voltage to the cameras coding circuits.Take a Q-Tip "dampened" with rubbing alcohol and clean inside the battery compartment well. Do the battery contacts and the charger the same way. You should be all set after this. Dana

Posted on Aug 31, 2009

  • 1 Answer

SOURCE: Camera powers on, then off

My got fixed when I gave it 5 gentle, firm bangs on the carpet with the bottom facing down. Got the advice from somebody online, figured, it's already broken and about 2 years old so what do I have to lose? To me was less risky than trying to open it. The focus problem got fixed and so far no message. Worth trying

Posted on Feb 27, 2010

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1 Answer

Says-please turn camara off and then on again...........doesnt stop getting same message


Hi,
Sorry you have to get it serviced.... (1) Usually this type of message comes when the there is a lens error that means lens does not retracts.. the main reason could be that the motor has stop functioning or the lens is stucking somewhere... Light tapping near the lens may help you... Or (2) your current battery has exhausted the whole life, then this case the inserting the new battery will solve the problem.....or (3)in the rare case the cam's firmware has been corrupted...
Hope this has helped you... Please rate the answer... Thanks..

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This fault is usually caused by a lens problem.
Over 95 percent of lens problems are from Knock damaged or sand/grit in mechanism. It will need to be serviced by an experienced technician.

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Hi,
When system control does not get lens initialize signal while extending it, then it try again by folding it and extending and still no required initialize signal then generate error and stop further functions.

Please remove battery and open camera and remove flexible wire of lens mechanism from connector, there would be lock that needs to release to remove flexible wire. Clean wire terminals with alcohol, let it dry and put back flexible wire in connector and lock it. Now put battery and power camera up, hopefully lens will work properly.

Hit "add a comment" button for further query / info.
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Lens error is usually caused by mechanical faults concerning lens assembly. The lens cannot extend or retract fully, the error is detected and lens error is returned.
Sometimes this can be fixed playing with the lens during extraction or retraction to help the lens asset getting back to normal.
More often the camera lens must be disassembled and re-assembled by a technician to fix the problem.

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Lens will not retract


When the lens will not retract and camera is not functional (no picture on display, and does not shoot) , and you already tried replacing batteries with a new fresh set (ensure please) , and then restarting camera with no memory card inside, then camera is faulty.

Try an easy fix by pushing gently the lens (do not force them, just help them) while you turn off camera at same time. Try also switching the mode selector.

If still no luck , then the camera must be disassembled to fix the problem.

Possible reasons are :

  • Faulty lens mechanism or jammed lens (camera usually turns off by itself in this case)
  • Main board faulty.
  • Ribbon cable to main board broken or connector defective.
  • If there is no power at all it is the connector from batteries to main board, this is also a ribbon cable.

If the camera is less than one year old will be replaced by manufacturer.

If your warranty is expired you can get an estimate for repair from manufacturer, or from a third party like Advance Camera here :Advance Camera Repair you can book the repair online.

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Belikes, any external object is trapped in between your Lens Motor and Camera Body. You should consult Authorized Service Personnel to handle this trouble.

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The only thing not functioning was the lens I could turn on off see menus etc but could not take a picture and the lens would not retract - My husband cleaned the battery terminals on battery & in camera -IT WORKED !!!! good as new -

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