Question about Maxtor 300GB ONE TOUCH 2 USB2- 7200RPM 16MB (E01E300) Hard Drive
Drive was working with my notebook and I transferred all of my photo library to it. I wanted to use the library with my backup computer so I turned the drive off and physically moved it to the other computer. When I plugged it in and turned it on, I saw a blip in Explorer but it would register. Went to Control Panel/System/Device Manager and it said all is well. But still the drive would register when I turned it off and on, unplugged the USB2 and plugged it back in, tried other USB2 ports... nothing. I then returned the drive to the notebook and now it won't register there. This is the second Maxtor drive that demonstrated this behavior. Maxtor told me to return the other and they'd replace it. Doing so will cause permanent loss of my photo library which is quite valuable to me. Any suggestions?
If you cant get access to the drive the only option is to send it back to maxtor but they are able to retrieve data from the drive but they usually charge you as i have done it for customers before. afraid i dont think theres any other option unless you can get the machine to register it.. All the best John
Posted on Mar 03, 2007
Tips for a great answer:
Plug the external hard drive into your laptop or desktop computer.
Most external hard drives do this through a cable connecting the hard drive to the USB outlet on a computer.
Plug your external hard drive into a wall outlet if it receives power from an AC adapter rather than your computer.
Click on the "My Computer" icon on your desktop, and open the external hard drive.
It will be located under the USB connecting drive, which is labeled with a letter ranging from "E:" to "K:".
Open the folder on your external hard drive where you would like to save the photographs.
usually in my documents my pictures or if you want to save them to a specific spot so as not get them mixed up.
Create a folder if one is not present right click in my documents select new folder and name it lets say my pics 1
Move this window to the bottom right corner of your screen to be used in future steps.
Open the folder on your home computer where the files are being stored that you wish to transfer to the external hard drive.
These may be on the desktop, in "My Documents" or elsewhere in your computer.
If you are unsure where they are located, you can always search for them by file name by going to "Start" then "Search."
Right-click on the photo file, and select "Cut."
Click on the window showing your hard drive files to bring it into use on the screen.
Right-click on the white space in the window where you would like to transfer the files, and select "Paste."
Your files have now been deleted from their original location and transferred to your external hard drive in the folder you selected
hope this helps
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