Question about KitchenAid KCO1005OB 1400 Watts Toaster Oven with Convection Cooking

3 Answers

TIMER KNOB IS BROKEN

THE TIMER KNOB ON THE KCO10050B IS CRACKED INSIDE AND NO LONGER TURNS THE TIMER.

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  • mmskygirl Dec 04, 2008

    timer knob is broken

  • Anonymous Dec 04, 2008

    Same here... it broke. Looking for a replacement part.

  • mnjplus4 Dec 07, 2008

    Timer knob broken

  • hmhlake Dec 21, 2008

    The inside plastic section that fits over the steel shaft broke and I have tried to super glue it but it won't hold.

  • jetglue Jan 12, 2009

    Yep, same here too. Is anything built to last anymore? Or even have replaceable parts? 

  • Anonymous Feb 07, 2009

    timer knob broke on inside. Have only used oven three times

  • Anonymous Mar 28, 2009

    The timer dial broke in the first year of use.

  • Anonymous Apr 28, 2009

    TIMER KNOB BROKE

  • idigm Apr 28, 2009

    Timer knob stripped and temp knob keeps falling off. This is only after a few uses.

  • Judy Guardia May 14, 2009

    My timer knob is broken. How can I order only that part?

  • Jacquie Apr 01, 2012

    I called to get 2 new knobs that broke and they were ignorant....wanted to charge me 30.00. Kitchen aide purports to be top of the line, I had problems with my over the stove microwave too, another plastic piece that holds a stainless piece over the door broke, neither Sears or Kitchenaide were helpful. Don;t be fooled by the name. They won't see another penny from me.

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I've had the same problem. I checked out the Kitchen Aid website, called the toll-free number listed on the site (800-541-6390), and talked to a very pleasant and helpful customer service representative. She said she would be sending a free replacement knob that would arrive in 7 to 10 days. It may sound ominous, but if ya can't fix ya, ya gotta replaceya!

Posted on Feb 05, 2009

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Used the phone number above to talk with customer service and found them excellent. No problem, She is sending a new part free, You will need to have the model and serial number located on the back of the machine on white sticker. (800-541-6390)is the toll free number. 

Posted on Jun 16, 2009

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I had the same problem with a broken timer knob. I contacted KitchenAid Customer Service directly and they replaced the knob at no charge. Their tel.# is 800-541-6390 (M- F 8AM - 8PM EST). I hope that you receive the same friendly customer service that I did.

Posted on May 19, 2009

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My timer knob is broken. How can I order only that part?


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Their toll free telephone number is 1800-541-6390.

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