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Re: Quattro Plus heater will not stay alight
Does this unit have a thermocoupling?
If so replace it. (6 bucks)
It is the units flame sensor and they routinely go bad.
When they no longer sense flame the unit will shut off gas to the ignitor/burner.
It will only stay lit when you are manualy holding the button.
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Some heaters have to be "warmed up" by holding the button down for approx. 30 seconds after it lights. These are ones with whats called a "thermocouple". The thermocouple has to remain a certain temp. or the unit will shut off. If the thermocouple goes bad, it can be replaced
If the patio heater has push button settings the problem may be due to worn seals in the valve, if it has a rotor valve then try clearing out the mantle. Water sitting in the mantle will cause low flames, tipping it (switch off first) will tell if you have water in the pipes. If all else fails found this site very useful patio heater problem solving.
may be that your cylinder is malfunctioning, cylinder has a leak, or
the pilot is clogged. Please see steps below to troubleshoot. Note:Regular maintenance is critical to the successful operation of your patio heater.
Is the cylinder valve closed? If so, open the cylinder valve but not fully.
Check to see if you can light it manually. If the unit lights manually but not with igniter, service or replace igniter switch.
that there is no air in the gas line. Open the gas line and bleed it
(pressing control knob in) for not more than 1 - 2 minutes or until you
may be a blockage in the orifice or pilot tube? Bugs and spiders get
into the pilot assembly, venturi tube and burner ports causing the unit
to either not light or poor performance.
Is the regulator hose pinched or kinked?
Cleaning the pilot assembly.
If the piezo igniter won't spark to light the pilot, check the wiring to the igniter, It may simply have lost it's ground. Slide the wire off the igniter prong (looks like a thick needle) on the pilot assembly and then push it back on. That usually will reestablish the ground.
If you continue to have problems with the heater, contact Blue Rhino (the manufacturer) Customer Care 800-762-1142.
Hope this helps you to troubleshoot and solve the problem. Please let me know.
Clean the burners out with air pressure,like from a air tank,and a blow gun,then clean the pilot light orifice(this is where the pilot light is)if this does not help,replace the thermocouple ,it will be the problem,if this was at all helpful,please rate,thank you.
Hi clean pilot light and change the thermocouple , you will have to remove the gasfire to get to the boiler if unsure best get a gas fitter to do this as this is not easy to explaine , simple job but you have to know what you are doing , it might be you need a service on the bbu and the gasfire then the thermocouple could be done at this time.