Question about Arris Wireless G Broadband Router (wr850g)

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I have a Motorola Router WR850G. I am now connected with my PC using this router. A relative set this up and I don't know what they did. I need to set up my new Toshiba laptop using the router and I don't know the password. How do I change the password?

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  • 104 Answers

Hello,
The defaults for this router are:
Username: admin
Password: motorola
If these don't work for you, you can reset the router and passwords back to factory defaults.
To do this, find the reset 'button' on the back of the router. This is a tiny pinhole, next to the power port. Unravel a paperclip or use a pen/pencil tip to press and hold the 'button' for more than 5 seconds: when your red power LED flashes, the router is reset.
You can then enter the default username/password as shown above, and configure the router as you choose - including the password.

Please come back to Fixya if this does not help, or if you need further help.

Posted on Dec 03, 2008

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1 Answer

Reset password


The Motorola WR850G is a wireless router that attaches to a cable or DSL modem. The WR850G has two reset options.
Users can reset the router and retain the settings or reset it back to factory specifications to clear all settings.
Resetting the router can help with network issues such as dropped connections.
It can also resolve situations where the user has made changes to the router's settings and can no longer connect to the router.

Look at the back of the Motorola WR850G router and locate the reset button. It is a red button located to the left of the Ethernet ports.
Press the reset button on the Motorola WR850G router, and release it immediately to reset the router without changing the settings.
Press the button on the Motorola WR850G router and hold it for longer than five seconds to reset the router to factory specifications.
This setting resets the router's IP address and subnet mask along with the user ID and password you use to log in to the router.


http://broadband.motorola.com/consumers/products/WR850g/downloads/WR850G_userguide.pdf

May 15, 2013 | Arris WR850G Router (DHWR850G)

1 Answer

Secure motorola router WR850G


If you want set wireless router with connect your internet, in that case you should secure your wireless router.The router transmits and receives data from the modem and computers connected to the network....read more: how to secure your router

Aug 28, 2012 | Arris WR850G Router (DHWR850G)

1 Answer

I forgot my password and i cant let my friends use this line


If you forgot the password, resetting the router will allow you to access the router's configuration screen again. However, this will reset the settings to default, and you will have to reconfigure the router.

To reset the router to the factory defaults, press and hold the Reset button for more than five seconds. This clears the router's user settings, including User ID, Password, IP Address, and Subnet mask.

Here is the instruction manual for the WR850G Router (the above instructions are from page 1-8):
http://broadband.motorola.com/consumers/products/WR850g/downloads/WR850G_userguide.pdf

Apr 11, 2011 | Arris WR850G Router (DHWR850G)

1 Answer

Cannot connect to motorola wr850g router


If you connect the computer directly to the modem, does it work?
If that works then the modem is working.
Now connect the computer to the router and the modem to the router.
You will need to open the set up page of the router to check the settings of the router.
You can set up the router without the CD also.
It is very easy.
Click Here for step by step instructions about how to set up the router

Jan 03, 2010 | Arris WR850G Router (DHWR850G)

1 Answer

I have a wr850g router which has worked well for 3 years. I tried to configure the network to have a security access code. Partway thru the process I lost access to the router and cannot now reenter...


If you lost your password, you need to reset your router to the factory default and configure it from scratch.

Pull out your router manual or download the PDF file from this (http://broadband.motorola.com/consumers/products/WR850g/downloads/WR850G_userguide.pdf). Follow the instructions from it to:
  1. find out your logon details from your service provider
  2. reset your router to factory default
  3. use a network cable to connect the router to a computer to re-configure the router

Dec 17, 2009 | Arris WR850G Router (DHWR850G)

3 Answers

Laptop sees the wireless network and connects, but then indicates that there is little or no connectivity. Help


this mostly happens when the router has been configured to block certain devices. take a look at the wifi config, look for IP-filtering or MAC filtering. you should see tables containing letters and numbers. make sure this table is empty

Jun 24, 2009 | Arris WR850G Router (DHWR850G)

1 Answer

Wr850g cant connect to xbox live


I posted a solution under a different problem, but similar. Basically you will need to pick a static IP for your xbox. Then set that IP address in the router web config >> routing >> DMZ IP address setting. Restart both router and xbox and bingo. Your xbox is now directly connected to your cable modem without the router problems preventing connectivity.

Jun 19, 2009 | Arris WR850GP Router

1 Answer

Motorola WR850G


Right off the top I can imagine that the laptop is smirking because it has a battery to get it through the power outage. What may be happening is that the desktop loses it's ip address or the router defaults back to DHCP rather than PPPoE which is where it belongs for DSL. 3 ways to fix this:
1) Reset the power on the DSL modem and wait a minute or two.
2) Go to Start>Run>type 'cmd', Enter, type 'ipconfig /release' then 'ipconfig /renew' then 'ipconfig /all' to see all of the ip addresses for each adaptor and gateway.
3) Go to Start>Run type 'http://192.168.10.1' and a logon window appears. User name is 'motorola', Password is 'admin'. A webpage appears showing you are now talking to your router. In the LAN tab choose PPPoE for automatic DSL control settings. You can also temporarily select DHCP to use the 'Release' and 'Renew' buttons here which is the same as the ipconfig commands you did at the Command Prompt in step 2 but reselect PPPoE before you leave the router control panel. You can also select STATIC if you already know your ip addresses but for DSL you normally use PPPoE. If you haven't done this before then peruse all of the other controls that you can access here. (If you are a gamer this is where you set up your DMZ and so on.
Have a nice day, Steve Medley

Aug 06, 2008 | Arris WR850G Router (DHWR850G)

1 Answer

MTU settings


All of the documentation and firmware updates for Motorola's discontinued products are available in their Discontinued Products section which is here:
http://broadband.motorola.com/consumers/support/default.asp?supportSection=DiscontinuedProducts
Hope this helps. Otherwise repost with specifics and I will activate my second brain cell for your service:) Steve Medley

Jun 24, 2008 | Arris WR850G Router (DHWR850G)

2 Answers

XBox 360 not compatible with Motorola WR850G


Motorola WR850G router may fail to connect to xbox live after update to firmware 6.1.4. I was able to correct the problem. My solution was
Go in xbox >> network config >> IP and use Static option. Set the xbox to an IP in the range allowed by your router configuration. The router IP config range is found in the router config web >> Lan section. Then I set my router config >> Routing >> DMZ IP Address setting to the xbox ip I just assigned to my xbox. Restart router using the restart button on the Basic page of router config. Restart your xbox and attempt to login to xbox live. This solved my problem.

As a side note, on the xbox networking test page, the xbox live status message will allows show they are aware of a problem with xbox live login. This is a lie. For that reason I postponed trying to fix my router problem thinking it was an xbox issue, it is not. Once you finally connect to xbox live you will still notice this incorrect message remains. Microsoft developers ****...

Dec 26, 2007 | Arris WR850GP Router

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