Question about Philips 27PT8320 27" TV

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TV Volume turns down by itself - Philips 29PT8319 Matchline 27"

Some times when we turn the TV set on the volume control turns down to zero all by itself. We turn back up to say 25 or so but it turns back down to zero without pressing any buttons on the remote. We've tried taking the batteries out of the remote but the problem persists. It happens on every channel. You can see the red light on the lower front panel flashing as if someone is pressing the remote but no one is, It's like a ghost is doing it, I know sounds strange. This problem only happens intermitently, not all the time, but is annoying when it does happen. Can anyone help? Thanks Peter

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  • atomantxxx May 02, 2009

    I have the same problem and also have a problem with the TV not turning off. It's random.
    I put the menu up on the screen and turn up the volume using the remote not thru the menu settings and it will stay set as long as the menu is displayed. Also helps to plug in cheap external speakers, then fiddle with the sound menu settings so the speakers are set off. Wait a few days and then turn the internal speakers back on keeping the external speakers plugged in. It's a horrible TV. I will never buy Philips again.

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  • 1,284 Answers

Most likely the volume down button on the front of the TV or the switch that it activates is sticking. Should be an easy fix otherwise.

Posted on Feb 05, 2007

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Volume keeps going down to zero


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1 Answer

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Enasni,
It's probably a tact switch problem, something we call in the industry awindex syndrome. The tact switches, depending on the ones effected, can turn the tv on/off by itself, channel +/- at will or in your case control the volume.
Tact switches are not expensive to replace but a bit difficult to get to if you're not trained. They are at the very front of the board - looking from the back - and some disassembly may be necessary to take the main board out.
A reputable shop wouldn't charge much do fix this problem, switches are about a dollar a piece.
Good Luck
Bill

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