a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
pull the battery, let it sit for a few minutes, then replace it and power it back on.
If that doesn't work its likely a physical defect with the phone and not a software glitch.
these can be easily replaced online for under $20 if you look :0)
Remove the battery, wait ten minutes and put it back.
Try also removing the sim, try a different one if you have it.
If you have a memory card start it without the card inside.
Try also the following procedure: "press and hold the * # andpower button all at the same time until you see text come up on thescreen. If you get the text on the screen, pull the battery out, pressthe power button three or four times to discharge the phone completelyand then try the battery again and hold the power button for 8 secondsor until the blue in the kaypad gives a slight flash dim" from HowardForums
I had the same problem. I sent it back to Motorola for warranty. They fixed it and said it was a connection issue.The connection between the screen and the keys came unplugged. This is a regular problem they have with this phone. The phone is poor quality!!!!
Does anything show on the external display if you go to take a picture, but before you acually take it, close the phone and look on the external display as if you were taking a self-portrait?
To make fully sure, while the phone is closed, press a volume button - does anything show on the display? If so, the external display functions and it would be a setting that may have been overlooked.
Go to Menu > Settings > Initial Setup > Display Timeout
Menu > Settings > Personalise > Home Screen
I'm having the same trouble, and I've found it's because the v3 no longer recognizes the opening and closing of the phone itself. You see, when you close it, something is triggered that tells the phone to shut off the main screen and change the outer screen to the usual mode where it shows the time. You can also test this by trying to take a picture and closing the phone - the external lcd no longer doubles as a second camera display to easily take pictures of yourself.
I dropped mine into the toilet, and I'm not sure if there's anything to do but take it to a tech. Sounds and looks like a hardware problem to me.
Ive had 2 silver razrs and my first did the exact same thing it's a sensor intenally that wears out ecspecialy on the silver ones dont ask why? But i sent my back and replaced it. If you pay insurance everymonth like me use it!!