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The power went off for a few minutes and when the power came on the printer would not come back on.

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It most likely has had a power spike to the power supply and damaged some component you will need to get it tested

Posted on Dec 03, 2008

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I encountered the exact same problem with my Lexmark X5470. After a power failure on Aug 20, the printer would reboot itself every few seconds. I unplugged the power cord and/or adapter for a few minutes and after replugging, it worked fine. However, the problem returns after I power off the printer and then turn it back on, in which case I unplug again for a few minutes. Hope this helps.

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You may need to reset the printer. Here are the align cartridge instructions from HP, in case you haven't seen them. Here's another link that explains, in step 7, how to do a partial reset. If that doesn't work, shut down, remove both power and data cables from your printer for a few minutes, then reconnect and restart.
Hope that proves helpful!

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!

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1 Answer

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When deleting print copies it is safer to use the delete button on the printer than to delete from your computer, as then the copies don't get hung up in spooling.

I've had to do this a few times with Vista and printers, as things get held up in spooling on a regular basis.

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I've seen this with copiers in that a one second power failure and I need to reset it from the diagnostics menu. I have also seen this on printers as well. Here's the instructions for getting to the diags menu
Press and hold the red button (info button) and the “OK” button simultaneously. This should take you into the Service Tools menu.
2) When in the Service Tools menu, scroll down to the “Enter Diagnostics” menu. Select the “OK” button. It will go through some cycling at this time for about 2 minutes. The screen may go blank a few times too.
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4) 7) It will ask for a confirmation. Select “OK” to confirm.
8) Then hit the up arrow until you go over test 100 to test 01. “Exit diagnostics.”Select “OK”.
9) It will ask for a confirmation. Select “OK” to confirm.
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