Question about Canon i9900 InkJet Photo Printer

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Color is off when I print on 11x17 hp or epson paper

I am using a canon i9900 printer. I had 11x17 hp paper that printed perfectly. as I was running low I ordered another batch of hp paper but a different model # as the original model # was discontinued.
The colors are now totaly off. I then ordered epson 11x17 and am having the same problem.
Blues come out greenish etc.
What is wrong?



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  • jimnealey484 Apr 03, 2009

    Same problem. Prints to much green on 13 X 19 . Same paper and I have several different batches, so its not the paper. Seems to print ok on 8.5 X 11. Some one must know what causes this. I also tried clearing temp file and shuting every thing down. Help.




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Hi. I have been using an i9900 for about 4-5 years with several different papers, and yes, there is a big difference in colour rendering between different papers, even those from the same maker.

You need to go to the paper manufacturer's website and look for the profile for that particular type of paper and your printer. I don't know if HP provides, but I do know that Ilford (my favourite) and Kodak do.

Once you have downloaded the profile, you need to copy it to the proper location in Windows. The path is:


I have no idea how to handle the problem with a Mac.

You can expect the colour to be off if you are using generic inks.

I hope that this helps. If you want more info, contact me at


Posted on Dec 13, 2008


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2 Answers

Black and white prints are not black

Sorry, steve, that you are experiencing this problem.

According to's website regarding the i9900 InkJet Photo Printer:

Why color ink may be used when printing in black and white Even when printing in black and white, color ink is used for the following reasons:
  1. Automatic cleaning of the print head.

    To prevent the print head nozzles from clogging, the print head is automatically cleaned periodically. At that time, a small amount of each color ink is consumed.

    Therefore, although printing in black and white is performed, color ink is also consumed.

  2. Color inks may be used to create black.

    When printing in grayscale or on photo paper or when duplex printing, although printing appears in black and white, the color black may be created using the three (cyan, magenta, and yellow) color inks. Printers without a pigment black tank / cartridge will print black / grayscale will create a composite black using color ink even on plain paper.

    Therefore, although printing in black and white is performed, color ink may be consumed.
  3. In order to keep the heavy black ink from smearing on the page or in the printer, color ink is used when duplex printing to help create black text.

I might suggest taking out the color ink cartridges leaving only black there, but some printers don't take kindly to this. So, you may have to further experiment with magenta, cyan, and yellow to make it at least seem b&w to your best eye's judgment.

Good luck on this.

Jul 13, 2010 | Canon i9900 InkJet Photo Printer

1 Answer

It will print colors fine on standard paper, but will not print on any type of photo paper.

I don't understand the comment that your canon will not print on any type of photo paper. I own the same printer. I have found that the canon i9900 does not print well at all on generic photo papers, it does poorly on Kodak photo papers, good on HP and excellent on Epson. Are you selecting Preferences/media type, then photo paper, paper pro, paper glossy or matte. What version is your driver. I updated mine last year and it did not work, I still use the original from the install disk, which I have.

Feb 08, 2010 | Canon i9900 InkJet Photo Printer

1 Answer

The printer prints fine on plain paper, but on

I'm not clear on your problem but you can try this<a href="" >Link for simular problems.</a> You may find the solution there.

Nov 27, 2009 | Canon i9900 InkJet Photo Printer

1 Answer

When I press print on the computer, the Epson R1800 just sends the paper through the printer without printing on the paper.

It may have taken care of itself. Problem occurred when I was using letter sized sheets. Switched to 11x17 sheets and after running a couple of these through the printer, it started to print again.

Sep 08, 2009 | Epson Stylus Photo R1800 InkJet Printer

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Settings for printing a borderless 8x10 on a canon i9900

Downloaded following program for Vista and was able to print borderless pictures on Canoni9900

Easy-PhotoPrint EX Ver.2.0.3 (Windows Vista/Vista64/XP/2000)

Mar 02, 2009 | Canon i9900 InkJet Photo Printer

1 Answer

11x17 Landscape will only print 1 page then switches to Portrait

I found an acceptable workaround. If I leave the paper size set to "defined by driver" in the Print dialog box and chose the paper size in the Page Set Up dialog box, that seems to do it. There were numerous complaints on the web about this and it seems to be a major glitch in CS3 with the Leopard OS.

Jan 13, 2009 | Canon imageRUNNER C5180 Color Copier

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Canon i9900 prints no color after installing a new print head

Yes, it should be done by a tech, authorized or not, its the experience that matters. A purge unit can run a lot less than the print head, around $30-40.

The whole thing really needs to be cleaned and primed and this is where the experience matters. As you have something in the neighborhood of at least $400 invested in this printer already and probably more than that, you have to carefully weigh two things. Will this likely be a money pit of a printer? Answer: very well could be, frankly. Second: would a different printer give me more satisfaction? Yes, an Espon RX Stylus Photo series would. We don't see many users with problems on the Epson RX Stylus Photo series that's a design flaw. We DO see Canons all day all the time.

So, do you want to walk away from an expensive lesson and get a better machine or not? Only you can answer this. I think I would charge $125 to work on your printer plus parts so in the long run you'll be way over the $500 price point to have a working printer, probably much more than that. You can find an Epson RX Multi Function printer around the internet for very competitive prices. An Epson RX 680 Stylus Photo runs around $200.

If this answers your question please don't rate it Helpful. Thanks, help is what we do. If this answers your questions. I'm happy to have fixed your question.

Feel free to ask any other questions you may have. You can use the comment box below.


Nov 20, 2008 | Canon i9900 InkJet Photo Printer

1 Answer

My photo prints have lines across them?!

the glossy paper you are using (hp) is smearing the ink... there is now ink on the feed rollers and you need to get in there and clean it all up with alcohol...also run epson matt paper for a few prints to get the color to lay down ..good luck

Oct 08, 2008 | Epson RX620 All-In-One InkJet Photo...

1 Answer

Canon i9900 black ink smudging

ok, What cartridges are you using, Are the Canon cartridges?
What paper are you using, is it Canon paper?

If you are to both of these it could be wise ordering a printhead, but this is mostly caused in the uk by None Canon Paper.

Please let me know what you are using?

Sep 24, 2008 | Canon i9900 InkJet Photo Printer

1 Answer

Printing bleeds

This machine, like almost every other laser based device on the market does not print bleeds.

The spec for the image masking at the edge is probably in the 3 to 4 mm range. When the sales person tells you that you can do "full bleed" what they are saying (even if they do not realize it) is that you can print an image larger than 11x17 onto a 12x18 sheet of paper and then trim the page back to 11x17 so that the final product bleeds over the edge.

Mar 03, 2008 | Canon imageRUNNER C3200 Color Printer

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