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Did you start by using your lowest magnification eyepiece? Until you get used to that one it's almost impossible to use the higher powered eyepieces. I was looking too high in the sky and with too much magnification and was having the same problem. Find something like the roof of the garage and then gradually sweep the sky just above it slowly. --- If you can see only black during the day too - there is possibly a misalighnement of mirrors - you can buy a collumating kit from celestron.com - hope this helps.