Question about Kenmore 73502 / 73504 / 73509 Bottom Freezer Refrigerator

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Bottom drawer does not properly close

I've had this refrigerator for a year or so. Every so often, we cannot get the freezer door to close and seal, there is a tiny gap on the left side. Most times we rearrange food, pull in and out, and somehow it starts working again. This morning even this did not work. I had to lean two chairs against the door to keep it shut so my food didn't defrost.

Also, the bottom drawer will briefly pop open and sometimes stay open when you close the top french door.

Is there a known problem with the drawer glides? Any adjustments possible? Are the parts replaceable?

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  • Anonymous Mar 18, 2014

    Bottom drawer of French door refg knocks when you open

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Okay, I fixed it for now. The design for this bottom freezer drawer is not good. What happened was most likely that my son slammed the door, and it bounced and was slightly open. Overnight, ice started to form all over the compartment, including inside the drawer guides. Some ice was probably obstructing the drawer glide from sliding shut.

What I did, not thinking this was the solution, was to prop chairs against the drawer to close it while I searched for answers on the Internet. In the meantime, some of this ice must have refrozen in the closed position (due to the weight of the chairs). When I went to check it later, I had a little trouble opening the drawer. I gave it a hard yank and some small frost flew off, as I opened the drawer.

It was not easy sliding it due to the frost. I then moved it out and in until it felt smooth, and finally closed the drawer and it stayed in the shut position.

Kids are instructed to close the drawer gently and visually check that it is sealed. There is also an air passage between the refrigerator unit and the freezer so that when you close the double french doors, some air pushed to the freezer section and momentarily pops the drawer open. You should make sure that the drawer closes before leaving the kitchen. If you are on vacation, prop chairs to make sure both the freezer drawer and the french doors stay closed. This is important if you're in an earthquake area as a small tremor could open the doors and you'll get a fire when the lights stay on and burn through the wiring (as others have noted).

Posted on Dec 04, 2008

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