Question about Bose 3·2·1 II System

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Sound cuts out on Bose 321 System

At high volumes the sound will cut out

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  • Transit Cop Jan 04, 2009

    Hello all, my BOSE AV3-2-1 Series II system does the same freaking thing. At higher volumes while watching DVD's when things such as explosions, car chases, screaming or yelling happens the entire system cuts out for a second and then comes right back.



    Is this somethig I can fix, I have even turned my bass way down to like # 4 and it still does it. I am good with the volum level unit I hit about 68 to 70, themn it cuts out.



    please help me.....



  • KODIBEAU Mar 29, 2009

    my problem is identical - sound cuts out with gun shots, crashes etc over 68....HELP

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4 Suggested Answers

  • 45 Answers

SOURCE: Faint sound when watching TV with Bose GSX 321 System

I connected my surround sound to the audio output on my samsung tv and it works fine. Of course I don't have an hdmi input on my surround sound system because its an older model, but it works great. Just got to put the surround sound to audio instead of dvd or tuner setting

Posted on May 08, 2009

  • 156 Answers

SOURCE: my child messed with the settings on my 321 bose

Reset all EQ settings to 0 for a starter. It sounds as if it is EQ'd down all the way.

Posted on Jul 06, 2009

  • 10 Answers

SOURCE: bose 321 system stuck at 30 volume

Is vol buttons button on unit do the same, try remote.
If not try unplug from wall wait hour and try agian, if not bose update cd..

Posted on Aug 20, 2009

  • 1 Answer

SOURCE: the sound suddenly cut out for my Bose 321 GSX system

I now have this same problem. Would like to know if there is a fix or if my system is just failing for good

Posted on Feb 17, 2011

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1 Answer

Bose 321 series II giving very dull sound in all inputs. Occaisionally the sound cuts and comes back with full and bright trebble, but then cuts back to original dull sound. I cant see anything the ad


Try the following:

1) Switch the unit off completely, using the powerswitch on the back of the bass box.
2) Switch the unit back on via de switch on the bass box.
3) The display should read BOSE 321 and than be dark.
4) Insert a CD and switch the unit on with the remote by selecting the CD/DVD mode.
5) When the sound is now OK, it means that you need to contact Bose to ask them for the latest software update for your unit. After updating your system. The problem will not reoccur.
6) in case the problem continues and at start-up using a CD, no improvement of sound is heard, the system should go into repair. Contact Bose in your country and ask for return instructions.

Jan 13, 2014 | Bose 321GS Series II System

1 Answer

On my BOSE 321 system, i have to now turn the volume up really high just to hear it


Unless there's some kind of pre-amp volume control on the unit it sounds like the main amp is faulty. It's clearly something common to all channels. However this could be down to that the main power amp is a single IC for both channels.

Jul 31, 2013 | Bose Home Theater Systems

1 Answer

The sound/volume is not working properly on our Bose 321 system...i.e., whereas, a "normal" volume at (let's say) 35-40 is way loud, but now have to turn volume up to 100 (maximum) to be able to...


Make sure the device it is connected to has its audio properties setup correctly. If this is a cable or satellite box, most of them have a volume output level. Changing this will change overall volume.

Mar 01, 2011 | Bose 3 2 1 GSX System

2 Answers

Sound issues


make sure your audio out jacks are pluged into auidio in on bose and make sure it is pluged in under tv audio on the back of bose

Apr 14, 2010 | Bose 3 2 1 GSX System

1 Answer

Bose 312 Sound Cuts in and out


Most amplifiers design to cut out when there is an overload, such as playing the music too loud. It helps protect the device from being damaged. If the device does it at low volume, and does it sometimes, check the wring to the speaker, something might be shorting it out intermitently.

Nov 28, 2009 | Bose (321GS) System

1 Answer

Bose 321 system stuck at 30 volume


Is vol buttons button on unit do the same, try remote.
If not try unplug from wall wait hour and try agian, if not bose update cd..

Aug 02, 2009 | Bose (321GS) System

1 Answer

My child messed with the settings on my 321 bose


Reset all EQ settings to 0 for a starter. It sounds as if it is EQ'd down all the way.

Jul 05, 2009 | Bose 321GS Series II System

2 Answers

Faint sound when watching TV with Bose GSX 321 System


I connected my surround sound to the audio output on my samsung tv and it works fine. Of course I don't have an hdmi input on my surround sound system because its an older model, but it works great. Just got to put the surround sound to audio instead of dvd or tuner setting

May 07, 2009 | Bose 3 2 1 GSX System

1 Answer

The sound suddenly cut out for my Bose 321 GSX system


I now have this same problem. Would like to know if there is a fix or if my system is just failing for good

Apr 09, 2009 | Bose 3 2 1 GSX System

3 Answers

VOLUME ISSUE


I had my older bose 321 hooked up through vcr and sounded great. Then hooked it up through directv receiver and sounded better. then switched from direct to comcast and hooked the bose up throught the comcast hd receiver and the volume is aweful. same deal, have to crank it up high. Since the stereo built into the tv sounds so much better I disconnected the bose and am going to sell it.

Dec 28, 2007 | Bose 3 2 1 GSX System

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