Question about Sanyo DS24425 24" TV

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Problem with brand new TV

We bought a TV and hooked it up to our local cable provider using a cable that worked before on another TV. We are able to pick up the cable guide to programming just fine but the screen (other than when we are using the cable guide) remains blue. I believe there is a set-up feature that is preventing us from getting any reception but don't know how to address it. The owner's information that came with the TV is minimal. Please help. Thanks, Harry Powe

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The TV may be in a Video Mode (Video1,2 or Component2). With the Cable box powered ON, press the Input key on the remote control until you get a picture.

Posted on Jul 17, 2007

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The reason you're getting a blue screen is that you're not getting a signal. Newer TV's have this "blanking" feature to "kill" the snow in the absence of a signal. Check the connector at the end of the cable where it screws onto the set. Stargazer

Posted on Feb 12, 2007


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