Question about Candy DQW150 Front Load Washer / Dryer

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Dryer heats & tumbles but not drying

The dryer is working/heating as normal but now there is condensation on the inside of door, there isnt much lint gathering like usual and what does gather seems damp, and the clothes arent drying. We've checked the vent hose but cant see any problems.

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  • waddingtonjt Dec 03, 2008

    I dont know how but it has displayed as a washer/dryer, should be an air vented White Knight Tumble dryer CL43. sorry about the display error!


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I seem to end up inside my DQW150 about once every three months with dryer problems.

With the symptoms you're describing, and working from easiest to fiddliest, I'd start with checking for a blockage in the drain pump and the hose down to it from the bottom of the tub (drying seems much more sensitive to pump trouble than draining and spinning on this machine).

Then I'd run it with the back off and see if I could see condensing water trickling down the inside of the condenser (translucent duct fitted on the back of the tub). If you can't, it's usually because the solenoid on the cold water valve has burnt out again (this also usually results in the clothes getting much hotter than usual).


Next, I'd unscrew the top of the breather tube from the top right hand corner of the case (as you look at it from the back), ease it down so the end rests in a bowl on the floor, and give the corrugated hose that attaches it to the bottom of the condenser a good squeeze to see what comes out. If this breather or its hose get blocked with a slug of wet lint, the dryer becomes amazingly inefficient. If at all suspicious, unclip the hose from the bottom of the condenser and rinse the breather (tube and hose together) through under a warm tap until all the rubbish is gone.

Finally, if none of those things bring any joy, I'd wash the lint out the condenser. This is a slightly fiddly job - the best way I've found is to take off both top and rear panels, then remove the condenser and blower from the machine together out through the top of the machine. Once they are out, they can be split and the condenser can be flushed by running warm water through it. Make sure you've got a good socket set before you begin - Candy don't believe in standardisation, so you will want every size of socket there is from 5.5mm up to 10mm before you're finished. Before putting it back together, have a look at the inside of the blower and check for any evidence of the impeller having become distorted, or of it fouling on its housing. On reassembly, be careful the rubber seal between the blower and the heater duct fits correctly on all four sides (it's easy to get one flange tucked inside the duct), and mind your knuckles as you're replacing the lower of the two blower fixing bolts and the screw which secures the condenser near the top of the tub.

Between them, those things usually cover it.


Posted on Dec 03, 2008

  • Alastair Macleod
    Alastair Macleod Dec 04, 2008

    For a non-condensing dryer, the story is different and there are fewer things to go wrong.

    If things are heating and tumbling as normal, the problem reaqlly has to be one of airflow.

    The cycle is simple:

    Air goes into a hole which might have got blocked.

    It goes through a blower, which might have got blocked, or the impellor might be sticking on the casing, or the impeller might have become loose on the motor spindle (or have fallen off it completely), or the blower motor may not be working (either because it has burnt out, or bacause a wire has fallen off)

    After that, it goes through a heater - although this can very occasionally get blocked on condensing dryers, you wouldn't really expect it to happen on one of these machines. Initial advice is probably not to fiddle with this bit

    Next it goes through the drum and clothes and from there through the filter, through a duct and into the outlet hose. Check the filter housing and exhaust duct for blockage.

    Finally, it exhausts through the hose. Make sure this isn't blocked (either in the middle, or at the end, and that it isn't kinked.

    Provided you check everything thoroughly, you ought to get to the bottom of your problem.



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I agree with everything that has said. The only other place to check is the outlet in the wall, this too can become blocked. I've known people buy a new tumble dryer and find new new one has exactly the same fault as the old one! Remove the protective grill, outside the house, and look inside for blockages.

Posted on Dec 05, 2008

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It'll be either the steam condensor (normally a long plastic tank inside the rear of the machine) that is blocked with lint/fluff or it could be the water valve that takes in water on the dry cycle (pipe from this water valve will normally go from steam condensor - dependant on model) that has stopped taking water. Fan housing and heater box on top of the machine could also be blocked. Hope this helps and remember to remove the appliance from the power supply BEFORE working on it.

Posted on Dec 03, 2008

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