Question about Sony NW-E507 MP3 Player

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Mp3 player stuck on hold

During a workout it got wet w/ sweat, I removed the plastic outer case to allow it to dry out. At that time nothing seemed to function. I did a "reset" and plugged it in the laptop, It did not recognize it. It let it dry overnight, It now is reconized & I can see all the music on "sonic stage". But it is still stuck on hold. No matter how many times I move the mechanisim out of hold & try to advance either a song or a group , no luck. I am currently charging it to see if that does anything different. Any ideas out there? I guess the next stop is back to the Sony store for a fix.

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I am having the exact same problem. During a workout it got wet while sweating, I removed the plastic outer case to allow it to dry out but it is still on hold and stuck there. Did anyone figure this out? Sony will exchange it for a refurbished one for $121 or repair it for $101. I only paid $90 for it. I guess I will buy on Ipod next time.

Posted on Mar 29, 2007


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The first thing is to make sure not to try and turn the device on when it is wet.
Give it a good dry, and try to shake out as much water as possible, after removing the batteries (if the batteries are removable).
Now place it in front of a heater that has a fan, or give it a few good goes with a blow dryer, this will be more effective if you can remove the case of the player.
The important thing is not to try to turn it on until it is dry, it may take a couple of days to dry properly inside.
If it still doesn't work after this, it's probably dead I'm sorry.

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Before you remove the DVD player cover, try turning the device off and then back on to see if the disc will come out after the machine has rebooted.
  • Use the opportunity while you have the outer casing off to clean the lens of your DVD player.
  • Never work on an electrical device that's still plugged in.
  • Opening a DVD player may negate the warranty. Read yours carefully before you proceed.

  • Follow these steps to remove it
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  • Step 5 Move the small mechanical arm that holds the disc in place over so that the disc and the reader are both exposed. Some DVD players will not have anything holding the disc in place. Instead, these devices use a system not unlike that of a common DVD case. The DVD will be locked in place in the center.
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