Question about Xerox Phaser 8400 Laser Printer

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Print quality The quality of color is poor. The message indicates signals that ink is low, but when removing the cover, I can see ink in all 4 tracks are full. Could it be that the ink was place in the track incorrectly?

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I have seen where the melted ink overflows and makes the other ink in that color get stuck. This makes it so the ink in that color does not get close enough to the heater to melt the ink sticks. You can try giving it a push from the top of the stack and see if you can get it to break free a bit. You can try this on whichever colors this is happening to. Be very careful not to try and run it too much because the printhead with no ink coming to it can ruin the printhead. When this happened to me however, I had to replace the ink loading station. You might have to call a Xerox certified tech to come out.
Hope this helps

Posted on Dec 04, 2008

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Do any one have trouble with the hp 920 inkjets/refills


Regarding your question about the HP 920 (or 920XL) refilled cartridge usage/problem...we are guessing you are observing poor print quality or a missing color(s)? Please note this type of problem occurs now and then and is completely recoverable. The most common cause of poor print quality is trapped air between the ink cartridge and PRINTHEAD*, so we suggest you perform the "Clean PrintHead" procedure from your printer control panel (i.e. select 'Tools' - 'Clean Printhead', or similar), you may need to perform it twice (2X) to recover the ink system. If this doesn't work you may wish to jump straight to procedure E.

Please read thru all the checks below prior to beginning:
NOTE: If one or more the colors were previously dry fired during printing (i.e. if you continued printing using only a few colors to one, air may have been accidently ingested into the ink lines between the cartridge(s) and PRINTHEAD*. To recover from this problem, you may have to run the "Clean Printhead" procedure 2-3 times: http://inkjet411.com/?page_id=1589

A. Watch the video on the HP 920 support page which describes some of the common issues you may encounter with refilled ink cartridges: http://inkjet411.com/?page_id=1983
- Please note that poor print problems are somewhat common and is completely recoverable in most cases.

B. Then to verify the lines are clear and working correctly, print the "INK RECOVERY TEST PRINT" from our Test Prints page: http://inkjet411.com/?page_id=146

C. Then we suggest you run the self-test print (under maintenance/tools menu), this will verify nozzle performance and that each color is firing a solid band of color (i.e. you should not see any bands or missing lines in the pattern). This is also a good test to help isolate which color (or portion of the electronic PRINTHEAD*) may be causing the issue.

D. If a problem persists (poor print quality/missing colors, etc.), then we suggest that you thoroughly review the steps outlined on our HP 920 support pages, including PRINTHEAD* removal/printer cleaning and service station cleaning. It is suggested you refer to printer manufacturer instructions first as the Inkjet411 procedures are provided for general guidance purposes only. Please note that a dirty service station can also cause poor image quality and/or ink cross-contamination or bleed between different colors: http://inkjet411.com/?page_id=1495

E. If the poor/degraded print quality problem still cannot be corrected, then the PRINTHEAD may be dry and may need to be flushed. Refer to PRINTHEAD flushing video procedure at the following link or refer to steps below: http://inkjet411.com/?page_id=2412

1. Remove all ink cartridges from the printer.
2. Remove the printhead - in most cases you will need to pull up on the lever at right side of carriage assembly to unlock the printhead. Lift printhead straight up to remove.
3. Over a sink, run warm tap water directly into the 4 ink ports for approximately 2 minutes - this will effectively saturate the foam ports and blow ink out/thru the nozzle plate bottom.
4. Using a lint-free towel, remove water from rear/bottom electrical contacts. Ensure printhead electrical contacts and exposed surfaces are fully dry.
5. Install the printhead into the printer. You may observe a "Replace Printhead message" so you will need to cycle printer power by turning printer off and then on to clear the error.
6. Install ink cartridges and retest printer. You should observe a New PRINTHEAD alert message followed by an approx. 4-minute preparation countdown prompt.
7. If permissible, activate the 'Clean Printhead'. This can be done from the printer's control panel or software printer driver (for example, by selecting 'Tools' - 'Clean Printhead', or similar).
F. To perform advanced PRINTHEAD diagnosis please visit our 'HP Printer Diagnostic Test' page: http://inkjet411.com/?page_id=1813

*The HP 920 printer models have an electronic PRINTHEAD (customer replaceable) within the base of the carriage assembly (responsible for pulling ink from the 4 ink cartridges and then firing the ink droplets onto the paper) - the PRINTHEAD will eventually fail over time depending on printed content, frequency of printing and printer duty cycle.

Video of how the PRINTHEAD functions: http://inkjet411.com/?page_id=2054

NOTE: "Empty" and "Low Ink" alerts are COMPLETELY NORMAL for HP 920 ink cartridges which have been refilled! While at first this may be an unusual workflow, it does allow print operations to proceed. Only brand new ink cartridges support ink level monitoring. For "Low Ink", "Unauthorized ink", "Non-HP ink", "Fraud", "Counterfeit ink" or similar messages, you may ignore/dismiss this message by pressing 'OK' once for each cartridge, so that the printer resumes its normal operation. We suggest you do this at the printer's control panel immediately following ink cartridge(s) installation.

For information on HP 920 refilling tips please watch the video here: http://inkjet411.com/?page_id=1983

Sep 11, 2013 | HP PhotoSmart C4180 All-in-One Color...

1 Answer

I'm not quite satisfied with color and black tone. What settings would you recommend.


You do not say what exact model of printer you are using so any answer will be generic rather than specific.

Poor colour and black tone can be as a result of various factors:
1. Poor paper quality that you are printing on.
2. Poor ink or toner quality being used.
3. Use of Ink / Toner saving modes or software.
4. Worn or damaged printer components such as the fuser roll on a laser printer and other similar consumables with a limited page use life.
5. Poor quality content being printed, i.e. low quality images being printed at too high a print resolution.

Dec 30, 2011 | Samsung Printers & Copiers

1 Answer

Mfc 5860 red printing green - already checked print levels. all are fine.


1. Confirm that the colors are incorrect by printing a Print Quality Check Sheet

a. Press INK.

b. Press the UP OR DOWN ARROW key to select Test Print.

c. Press OK.

d. Use the UP OR DOWN ARROW key to select Print Quality.

e. Press OK.

f. Press COLOR START

The machine will generate the Print Quality Check Sheet.

2. The LCD will ask "IS QUALITY OK? 1. YES 2. NO"

a. Press STOP/EXIT to return to the "Date and Time" display.

3. Evaluate the Print Quality Check Sheet.

On the Print Quality Check Sheet each of the four colors is represented by a slanted square pattern made up of 96 individual blocks. The colors should appear in the following order from left to right: Black - Yellow - Cyan - Magenta.

NOTE: Cyan is the light blue color and magenta is the pinkish color.

a. If the colors on the Print Quality Check Sheet do not match the sequence listed above then the ink cartridges are most likely installed in the wrong order. Continue to STEP 4 to resolve this.

4. Open the Ink Refill cover.

5. Open the cartridge covers of the colors that do not appear in the correct order.

6. Remove the cartridges and reinstall them in the correct slots. On Brother Genuine Cartridges the color of the label will match the color of the cartridge cover.

7. Run a "Setup Purge". A Setup Purge is necessary to replace the ink in the ink supply tubes with the correct color. One or more of the ink cartridges may run empty during this process. If they do, replace the empty cartridge with a Brother Genuine Ink Cartridge before continuing the process.

a. Press MENU - BLACK START - MENU. The LCD will display Maintenance.

b. Press 7-6, The LCD will display CLEANING ALL

c. Press 6, the LCD will display eINIT__P ALL

d. Press the RIGHT ARROW key until one of the colors that was installed incorrectly is displayed. i.e. eINIT__P CYAN.

e. Press the BLACK START Key.

  • After the machine completes the Setup Purge it will return to the Standby Display.

8. Print another Print Quality Check Sheet

a. Press INK.

b. Press the UP OR DOWN ARROW key to select Test Print.

c. Press OK.

d. Use the UP OR DOWN ARROW key to select Print Quality.

e. Press OK.

f. Press COLOR START

9. The machine will generate another Print Quality Check Sheet.

a. If all four colors printed correctly the issue is resolved.

b. If one or more of the colors are still not printing in the correct order repeat STEPS 4 - 8.

Feb 17, 2011 | Brother MFC-5860CN InkJet Printer

1 Answer

Having trouble fitting new ink cartridge


Hi, when an ink cartridge runs low in your HP Officejet 5610 All-in-One printer, you will see a message on the printer's display screen. Faded-looking text or pictures also indicate low ink. Ensure print quality by replacing ink cartridges when they run low.

Instructions

Things You'll Need:

* HP #27 or #56 black, #22 color or #58 color photo print cartridge, or compatible equivalent



Turn printer on if it is off. Never attempt to change the ink cartridge if the printer is off. If it is off, it will not properly position or release ink cartridges, and attempting to change the ink cartridges may damage the printer.


Open the print-carriage door, located on the right side of the printer. The print carriage will automatically move into the access area.

Push down on the top edge of the cartridge you are replacing to pop it out of its slot. Remove the print cartridge and discard or recycle.


Pull off the protective tape on the new print cartridge using the pink tab. Do not touch any part of the cartridge except the black plastic. Touching the contacts or ink nozzles under the protective tape can damage the cartridge and result in poor print quality.


Hold the cartridge upright and push gently forward into the empty ink cartridge slot until it clicks.


Close the print-carriage door.

You can also use this video clip to learn more:

youtube.com/watch?v=wVXUndG-o_Q.

Please don't forget to rate me thanks.

Thanks for using fixya...

Oct 26, 2010 | HP Officejet 5610 All-In-One InkJet...

1 Answer

Printing quality is poor. Color has scratch and dirty. Color distotion


Printing Quality of Printer is Poor due to some reason...
* the toner has low level of ink material...
* some problem in the toner pad,,,
* scratch are due to above two reasons and the problem in Roller of the printer....


Aug 16, 2010 | Lexmark C522n Laser Printer

1 Answer

I have an hp officejet 7110 all-in-one and I've been getting a message saying that supply expired on the black cartridge. i replace it and it still won't let me print. what else could be wrong


Hello there:
This problem is usually due to a print head that needs to be replaced
I have provided the information that you will need ok
best regards mike
This document provides information on how to replace a printhead or ink cartridge.A printhead may need replacing when print quality issues cannot be resolved by cleaning the printheads or a front-panel display message indicates a printhead needs to be replaced.An ink cartridge needs replacing when a front-panel display message indicates either:
  • Low ink levels
  • Ink cartridge approaching expiration date
CAUTION: Never remove an ink cartridge and a printhead at the same time. Use the table below to identify the correct ink cartridge part number: Ink cartridge Part number HP 14 black print cartridge C5011A HP 14 tri-color print cartridge C5010A Use the table below to identify the correct printhead part number: Printhead Part number HP 14 black printhead C4920A HP 14 cyan printhead C4921A HP 14 magenta printhead C4922A HP 14 yellow printhead C4923A Replacing the ink cartridges Follow the instructions below to replace the ink cartridges:
  1. Turn on the unit, and open the print-carriage access door by lifting the handle until the door locks into place. Figure 1: Opening the access doorc00064456.jpg
  2. The print carriage will move to the center of the unit.After the print carriage stops, remove the ink cartridge by pressing the gray release button, then lifting the cartridge up and out of its slot. Figure 2: Removing the ink cartridgec00064457.jpg
  3. Remove the new ink cartridge from its packaging and, being careful to touch only the black plastic, remove the tape. Figure 3: Removing the tapec00064458.jpg
  4. With the ink cartridge label face-up, push the new ink cartridge firmly down into the appropriate slot until it clicks into place.The color ink cartridge inserts into the right-hand slot as indicated by the rainbow colored oval. Figure 4: Inserting the new cartridgec00064459.jpg
  5. Close the print carriage access door. CAUTION: If the ink cartridge is removed before a replacement is available, close the print carriage access door and replace the ink cartridge within 24 hours.
Identifying parts of the printheads Use the table below to identify the parts:
  1. Printhead handle
  2. Printhead tower
  3. Copper contacts
  4. Plastic tape
  5. Ink nozzles
c00064460.jpg Do not touch:
  • Copper contacts
  • Ink nozzles
  • Printhead tower
c00064461.jpg

Jan 24, 2010 | HP OfficeJet 7110 All-In-One Thermal...

1 Answer

Printer Always Indicates Ink is Low or Cartridge is Incorrect


To get rid of the low ink warnings google the specific error message with 'ink refill' and look for 'engineers reset' or similar ..

NB. Dell printers (re-badged Lexmarks) are notorious for ink usage and high costs .. so my best recommendation would be to throw it away and purchase something else ..

Nov 30, 2008 | Dell 922 All-In-One InkJet Printer

1 Answer

Black Horizontal lines


hi!



Horizontal white lines usually indicate the ink cartridge is running out of ink or has some clogged ink nozzles. Try the following steps:
  1. Some of the ink cartridge ink nozzles may be clogged with dry ink. Use the ink cartridge cleaning service to try to clear them. Follow the steps below:
    1. check if there is plain white paper in the Input tray.
    2. Press Setup .
    3. Press < or >to select Tools and then press OK .
    4. Press < or > to select Clean Print Cartridge and then press OK . The unit prints a test page.
    5. Examine the test page. If the print quality of the page is good, stop here. If the print quality appears to be getting better, run the Clean Print Cartridge utility again
  2. If the self test appears better, Increase the copy quality setting (Normal or Best) and try copying again. If the quality is still poor, continue to the next step.
  3. If the quality is still poor, one or more of the cartridges may be low on ink or empty. Follow the steps below to check the ink levels.
    1. Open HP Solution Center .
    2. Click Settings .
    3. Click Print Settings .
    4. Click Printer Toolbox .
    5. Click the Estimated Ink Levels tab.
    6. Replace any ink cartridge that is low on ink.
  4. If the ink levels are not low, clean the cartridge face and electrical contacts at the back of the print carriage.
    1. Open the front of the unit to access the ink cartridges.
    2. After the ink cartridges are at the center, unplug the power cord from the back of the unit, and remove the ink cartridges. The power cord must be removed to ensure that the unit is not damaged during the cleaning process.
    3. Clean the cross-hatched area of the ink cartridge with a soft clean cloth that is slightly dampened with clean water to remove any build up. Avoid cleaning the ink cartridge nozzle plate. Cleaning this area can force foreign matter into the ink nozzles and plug them
    4. With a soft lint free cloth slightly dampened with clean water, clean the copper-colored contacts on the back of the ink cartridges.
    5. Allow the cartridges to dry before reinserting them.
    6. Close the unit, and plug the power cord back in.
    7. Print a self-test page to check the results. Follow the steps below to print a self-test page.
      1. Press Setup .
      2. Press <or > until Print Report displays and then press OK .
      3. Press < or > until Self-Test Report displays and then press OK . The self-test report prints.
    8. If the problem is not corrected by cleaning the ink cartridges, replace the ink cartridge(s).
- hope it will help to resolve you problem...

Jul 14, 2008 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

Poor color printing quality


do you have the canon print management software installed? it's located in the maintenance tab on that software.

www.canon.com has that by model number

Jun 16, 2008 | Canon PIXMA iP3000 InkJet Photo Printer

2 Answers

My printed and copied pictures have horozontal lines


White lines through copies White lines can appear on a copy in either a horizontal or vertical direction. How the white line appears on the copy will determine the cause and solution. Horizontal lines Horizontal white lines usually indicate the ink cartridge is running out of ink or has some clogged ink nozzles. Try the following steps: 1. Some of the ink cartridge ink nozzles may be clogged with dry ink. Use the ink cartridge cleaning service to try to clear them. Follow the steps below: 1. Verify that there is plain white paper in the Input tray. 2. Press Setup. 3. Press or to select Tools and then press OK. 4. Press or to select Clean Print Cartridge and then press OK. The unit prints a test page. 5. Examine the test page. If the print quality of the page is good, stop here. If the print quality appears to be getting better, run the Clean Print Cartridge utility again 2. If the self test appears better, Increase the copy quality setting (Normal or Best) and try copying again. If the quality is still poor, continue to the next step. 3. If the quality is still poor, one or more of the cartridges may be low on ink or empty. Follow the steps below to check the ink levels. 1. Open HP Solution Center. 2. Click Settings. 3. Click Print Settings. 4. Click Printer Toolbox. 5. Click the Estimated Ink Levels tab. Figure 1: Estimated ink levels - both cartridges low NOTE: You can also open the Printer Toolbox from the Print Properties dialog box. In the Print Properties dialog box, click the Features tab and then click Printer Services button then click the Estimated Ink Levels tab. 6. Replace any ink cartridge that is low on ink. 4. If the ink levels are not low, clean the cartridge face and electrical contacts at the back of the print carriage. 1. Open the front of the unit to access the ink cartridges. 2. After the ink cartridges are at the center, unplug the power cord from the back of the unit, and remove the ink cartridges. The power cord must be removed to ensure that the unit is not damaged during the cleaning process. 3. Clean the cross-hatched area of the ink cartridge with a soft clean cloth that is slightly dampened with clean water to remove any build up. Avoid cleaning the ink cartridge nozzle plate. Cleaning this area can force foreign matter into the ink nozzles and plug them. Figure 2: Cleaning the ink cartridge 1 - Clean in the cross-hatched area only 2 - Do not touch the nozzle plate 3 - Clean the copper-colored contacts 4. With a soft lint free cloth slightly dampened with clean water, clean the copper-colored contacts on the back of the ink cartridges. 5. Allow the cartridges to dry before reinserting them. 6. Close the unit, and plug the power cord back in. 7. Print a self-test page to check the results. Follow the steps below to print a self-test page. 1. Press Setup. 2. Press or until Print Report displays and then press OK. 3. Press or until Self-Test Report displays and then press OK. The self-test report prints. 5. If the problem is not corrected by cleaning the ink cartridges, replace the ink cartridge(s). Vertical lines Vertical white lines usually indicate the scanner did not calibrate correctly. This can be caused by debris on the scanner glass or white reference pad. Try the following steps: 1. Turn off the HP all-in-one product and unplug the power cord. 2. Open the document cover to access the scanner glass. 3. Using a non abrasive glass cleaner, thoroughly clean the scanner/copier glass, and white lid backing on the inside of the top cover. CAUTION: Spray the cleaner onto the cloth. Never spray fluids directly onto the HP all-in-one product. 4. Plug in the power cord and turn on the HP all-in-one. Let me know what happens, Good Luck, Tim

Mar 14, 2007 | HP PSC 1315 All-In-One InkJet Printer

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