Question about Arris SB5100 SURFboard DOCSIS 2.0 Cable Modem (50120900100)

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I HAVE A LINKSYS WRT54G AND A MOTOROLA SURFBOARD SB5101.IT IS A CABLE MODEM.MY LINKSYS PROGRAM ESTABLISHES EVERYTHING BUT INTERNET CONNECTION EVEN THOUGH I AM ON THE INTERNET NOW.CAN YOU HELP GUIDE ME THROUGH THE WAY TO CONNECT BOTH UNITS PROPERLY?I THINK I MAY HAVE MESSED UP WHEN CONNECTING THE WIRES.

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The easiest way to fix this problem is to not use the software CD that came with you WRT54G. If you type in the ip address of the router (usually for this model the default is 192.168.1.1) in the web browser, you should come to the firmware on the router. After that, log in to the router (usually the user name is admin and the password is either blank or admin). This will show you all of the configurations for the router. Make sure on the first page you have your router set up as DHCP. This will have the modem give your "router" an ip address from your cable company. From there you can set up you router your self.

Posted on Dec 09, 2008

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SOURCE: MY LINKSYS WRT54G WONT READ MY COMPUTERS INTERNET CONNECTION

Ok to start the yellow ethernet port should be connected straight to the Linksys router in the ethernet in port. Then you connect the cmputer to one of the other the 4 ports on the back of the wireless router. wala you shouldn't have any more trouble after that.

Posted on Jan 11, 2009

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My motorola SURFboard SB5101 has a on power light, a blinking recieve light, and an on PC/Activity light, with the other lights off. what is wrong with it?


The light pattern you have described indicates that the modem can not establish a connection to your internet service provider (ISP). This is typically do to a signal related issue. To trouble shoot the problem you will need to connect the modem directly to the main cable line where it first enters into the home. You will know when the modem establishes a connection by the top 4 lights becoming green. If at any point all 4 top green lights start to blink in sequence than you will need to contact your internet service provider to "unwall the modem". Remember most internet service providers require you to register your modem on there network. So if you have not all ready completed that process you will most likely not have access.

I hope that information above has helped is some way.
If possible please rate this solution.

Sep 01, 2010 | Arris SURFboard SB5101 Cable Modem

1 Answer

My motorola SB5101 cable modem is connected properly. The power light is green but the receive light is keep on blinking other lights was turn off (send, etc.). Does my modem has a problem?


This light pattern indacates that the modem can not establish a connection to your internet service provider (ISP). This is typically do to a signal related issue. To trouble shoot the problem you will need to connect the modem directly to the main cable line where it first enters into the home. You will know when the modem establishes a connection by the top 4 lights becoming solid green. If at any point all 4 top green lights start to blink in sequence than you will need to contact your internet service provider to "unwall the modem". Remember most internet service providers require you to register new modems on there network. So if you have not all ready completed that process you will most likely not have access. If you can not get a connection from the main line than there is a issue with either the modem or the signal coming into the home and you will need to contact your internet service provider.

I hope that information above has helped is some way.
If possible please rate this solution.

Aug 29, 2010 | Arris SURFboard® SB5101 Cable Modem

1 Answer

Motorola modem light wont go past send


The light pattern you have described indicates that the modem can not establish a connection to your internet service provider (ISP). This is typically do to a signal related issue. To trouble shoot the problem you will need to connect the modem directly to the main cable line where it first enters into the home. You will know when the modem establishes a connection by the top 4 lights becoming green. If at any point all 4 top green lights start to blink in sequence than you will need to contact your internet service provider to "unwall the modem". Remember most internet service providers require you to register your modem on there network. So if you have not all ready completed that process you will most likely not have access.

I hope that information above has helped is some way.
If possible please rate this solution.

Aug 19, 2010 | Arris SURFboard SB5101 Cable Modem

2 Answers

My Motorola Sb5101 modem will not let me access the internet, the send light constantly flashes and i can't attain any internet connection.


If you have the following lights :
Power light - on
Receive light - flashing
Send light - flashing
Online light - off
PC/Activity - on
Standby - off
Then your Network Access is OFF - modem is successfuly registered but Network Access Control is disabled via DOCSIS configuration file.

Call your internet service provider....

Nov 06, 2009 | Arris SURFboard SB5101 Cable Modem

1 Answer

Can't acces internet by using Motorola SB5101


You need to input IP and DNS information in windows. I can only help you where to input but you need to contact your ISP for IP address.

Jul 29, 2009 | Arris SURFboard SB5101 Cable Modem

1 Answer

Hi I am going to hook up a linksys wireless router and i need help. do i just hook it up or do i have to do something to the modem first?


all you need to do is to connect the ethernet cable to the internet port on the back of the linksys router and then plug the routers power cord into the wall and you should be ready to go.

Jan 03, 2009 | Arris SURFboard SB5101 Cable Modem

1 Answer

MY LINKSYS WRT54G WONT READ MY COMPUTERS INTERNET CONNECTION


Ok to start the yellow ethernet port should be connected straight to the Linksys router in the ethernet in port. Then you connect the cmputer to one of the other the 4 ports on the back of the wireless router. wala you shouldn't have any more trouble after that.

Dec 03, 2008 | Arris SB5100 SURFboard DOCSIS 2.0 Cable...

1 Answer

Moto modem to Linksys wireless router


You have to reset the modem from behind (little pin hole) with the modem and router not connected via ethernet, the let it restart and reset the router after both are reset connect the ethernet cable between them.

Nov 21, 2008 | Arris SB5100 SURFboard DOCSIS 2.0 Cable...

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