Question about Epson ACULASER CX11NF All-In-One Printer

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HAVE CX11NF...I believe there are faxes in memory.....how do I get them to print...I went to fax mnode/memu/printing report/memory job info....result is printing job is flashing inb memory job window...and no results..I know if I shut down and restart I will loose all the faxes...How can I avoid this problem?? richard

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You have an early model unit, there is a known glitch in the firmware and you will need to contact epson to update the firmware. The glitch causes the unit to recieve faxes, but it will not transmit them to print. Unfortunately, when you get the firmware updated all of your faxes will be lost anyway. Epson is well aware of this problem and should update the firmware for nothing under warranty, even if the unit is out of warranty. Contact epson in your country and get them out to fix the issue. If they try to charge you, let them know that this is not the fault of the user and that they have known of this issue for a few years now. Trust me, they will come to the party if you scream loud enough.

Gremlin11

Posted on Dec 10, 2008

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How do I retrieve info from 3210/3220 work centre fax stored in memory


We encourage you to use our knowledgebase MRC Smart Technology Solutions is here to help! We offer a program to cover up to 3 printers of any manufacturer for an entire year! We can solve your problem!
Email patrick@mrc360.com for more info.

Solutions for : How To Print Reports Solution : Print Reports NOTE: Some report options may not be available depending on the product configuration.
  1. Press the [Menu] button on the Control Panel until "System Setup" is displayed on the bottom line of the Display Screen.
  2. Press the [OK] button.
  3. Press the [Left] or [Right] arrow button until "Reports" is displayed.
  4. Press the [OK] button.
  5. Press the [Left] or [Right] arrow button until the required report is displayed. The following options are available:
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    • [Address Book] - This report lists all of the fax numbers and e-mail addresses currently stored in the machine's memory.
    • [Send Report] - This report lists the fax number, the number of pages, the elapsed time of the job, the communication mode, and the communication results for a particular fax job.
    • [Sent Report] - This report lists information about the faxes and e-mails that have recently been sent. The machine can be configured to automatically print this report every 50 communications.
    • [Fax RCV Report] - This report lists information about the faxes that have recently been received.
    • [Schedule Jobs] - This report lists the documents currently stored for delayed faxing, including the starting time and type of each operation.
    • [Junk Fax Report] - This report lists the fax numbers specified as "junk fax" numbers.
    • [Network Info.] - This report lists information about the machine's network connection and configuration.
    • [Network Auth List] - This list shows authorized users who are allowed to use the e-mail function.
  6. Press the [OK] button. "Print?" will be displayed.
  7. Press the [Left] or [Right] arrow button until "Yes" is displayed.
  8. Press the [OK] button to print the selected report.
http://www.support.xerox.com/SRVS/CGI-BIN/WEBCGI.EXE?St=301,E=0000000000016129653,K=272,Sxi=4,Case=obj(2601)

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To print fax send confirmation report:

bet3_0.jpg

You can use the Transmission Verification Report as proof that you sent a fax. This
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Choosing On+Image or Off+Image will print a section of the fax's first page on the report
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HOW TO PRINT CONFIRMATION PAGE


Hi,

moz-screenshot.pngbet3_1.jpg

You can use the Transmission Verification
Report as proof that you sent a fax. This
report lists the time and date of transmission
and whether the transmission was successful
(OK). If you choose On or On+Image, the
report will print for every fax you send.
If you send a lot of faxes to the same place,
you may need more than the job numbers to
know which faxes you must send again.
Choosing On+Image or Off+Image will print
a section of the fax's first page on the report
to help you remember.
When the Transmission Verification Report is
turned Off or Off+Image, the Report will
only print if there is a transmission error, with
NG in the RESULT column.

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    wcpe16-menu-but.jpg

  2. Press the right or left arrow button to scroll until the report or list you want to print is displayed on the bottom line.
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    • RCV Report: Received fax report
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  • Scheduled Job Information: This list shows the document currently stored for Delayed faxes or Toll Save faxes. The list shows the starting time and type of operation.
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  • Multi-Communication Report: This report is printed automatically after sending documents from more than one location.
  • Power Failure Report: This report is printed out automatically when power is restored after a power failure, if any data loss occurs due to the power failure.

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I am still unable to receive faxes that are printed automatically when they arrive. they mst be going to memory and i cannot get them to print out of memory. can yo please help me. i paid for this service...


If you are getting a low ink message no you will not be able to fax until this is resolved. Once you replace the ink cart. then you can get to the steps where you can clear the fax memory until then the steps that we would give you will not work.

You can visit www.canon.com click on your printer model then on support and you can download the manual in this manual there will be step by step instructions on how to clear the memory on the fax. this can also be cleard once you print them keep that in mind. so first purchse ink then your going to print your faxes by hitting that button twice the reason why it will not work now is because your low on ink.


If you like this solution please hit accept.


Thanks

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