Question about Epson ACULASER CX11NF All-In-One Printer
You have an early model unit, there is a known glitch in the firmware and you will need to contact epson to update the firmware. The glitch causes the unit to recieve faxes, but it will not transmit them to print. Unfortunately, when you get the firmware updated all of your faxes will be lost anyway. Epson is well aware of this problem and should update the firmware for nothing under warranty, even if the unit is out of warranty. Contact epson in your country and get them out to fix the issue. If they try to charge you, let them know that this is not the fault of the user and that they have known of this issue for a few years now. Trust me, they will come to the party if you scream loud enough.
Posted on Dec 10, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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