Question about SanDisk Sansa e250 MP3 Player

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Connecting to USB disconnects my wireless keyboard and mouse

Everytime I connect the sandisk sansa to the USB and it connects, it thows off my wireless keyboard and mouse and I cannot continue. I have to turn off the computer and reboot to regain use of the mouse.

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  • nbslaw Dec 04, 2008

    But my wireless keyboard and mouse are not usb. The operating system is Windows XP. Any further thoughts?

  • nbslaw Dec 04, 2008

    Through standard wireless 10-pin connectors

  • nbslaw Dec 05, 2008

    Yes

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  • 22 Answers

The best thing to do is change your usb port for the adapter for your wireless keyboard and mouse. It sounds like there is a conflict in the usb on your computer. What operating system are you running? Windows Xp? If so, you may need to uninstall the usb device in the hardware manager for both usb devices.

Posted on Dec 04, 2008

  • joeykey Dec 04, 2008

    How is your wireless keyboard and mouse connected to your computer?

  • joeykey Dec 05, 2008

    I think there is a solution to your problem, what model of wireless mouse and keyboard do you have?



    When you say 10pin, do you mean the normal color coded port for mouse and keyboard on your computer?

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Tip

Wireless keyboard and mouse


Most problem with the wireless keyboards and mice are one of them is not responding or not connecting to the wireless USB adapter that's connected to the computer, here are the things that you may do:

1. Make sure to use fresh batteries.

2. Verify if the keyboard and mouse are turned ON.

3. Avoid putting any possible wireless interference such as base of a cordless telephone and cell phones.

4. In pairing up the keyboard or the mouse, try pressing the connect button on the USB wireless receiver followed by the connect button on the wireless keyboard or mouse.

5. If that did not help, then hold down both connect buttons (on the wireless receiver and on the keyboard or mouse at the same time for five (5) seconds and then release them both).

The keyboard or the mouse should connect to the USB receiver. If same problem occur, then the device needs repair.


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