Question about Harman Kardon AVR 500 Receiver

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Harman Kardon AVR 500: randomly accelerates volume levels.

Sirs: Is the broke part #J32612050102? A digital volume control chip? A bad DTS? How much to fix? Can I fix myself; if so, where can I buy parts? Thanks. Chuck.

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  • saltonsea01 Mar 22, 2009

    Thanks meat_pop.: I ordered new volume encoder and soldered it in myself. Part was $6 plus ship. saltonsea01

  • ntsculpture
    ntsculpture Sep 08, 2012

    ver can I buy J32612050102 parts? Thanks

  • Anonymous Oct 21, 2015

    worked for my Yamaha RX-V692

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The problem is with the actual eltromechanical element on the volume control, my avr 300 does this as well and I'll let you know the secret to avoiding it. There are small indents on the volume control as you turn it, if you leave it half way between indents, it will periodically start reading volume changes, if you're lucky it will go down, if you're unlucky by the time you've noticed it act up your speakers are blown. When you change the volume, make sure the control rests in an indent and the problem will never crop up again. A simple solution if you're the only one that uses the receiver.

Posted on Mar 21, 2009

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You need to reset the microprocessor.

Push the main power button to "off" then push and hold down the dolby pro logic and am/fm button simultaneously while pushing the power button back "on" ...should solve the problem.
Keep in mind all settings will reset to factory settings- you will have to reset your delay and speaker surround levels-also your input selections.

Posted on Jul 10, 2009

  • Stuart Smith
    Stuart Smith Oct 21, 2015

    Awesome thanks reset worked for my Yamaha RX-V692

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