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Repeated request for my password to log in to windows XP

Hi,
My friend is asking me to help her with this problem: When she starts her desktop Gateway PC and she puts her password it returns again and asks for the password, she cant go anyfurther than this screen. Please help
Saleh

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  • salehyeslam Dec 03, 2008

    Thank you ibleedblue,

    I'll let her try this and probably post back here the results.

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Sorry to say but you will probably have to do a restore on her computer. That will more then likely get passed that after it is finished. and will return her computer back to factory setting. If you need help on how to do this please post another question.

Posted on Dec 03, 2008

  • Joe Strautmann
    Joe Strautmann Dec 03, 2008

    ok thanks my name is Joe

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    Gateway login


    What sort of problem at log in >>?????
    Forgot password ?
    A "setup password" is a password that you must enter to log into a user account on your Gateway laptop.

    This can be beneficial if you have a number of people using the same computer and don't want just anyone having access to your personal files.

    But if you are the sole user of your Gateway laptop, then it can be more of a hindrance.
    As all Gateway laptop computers run a version of the Windows operating system, you can remove the setup password by accessing the Windows Control Panel.

    Click on the "Start" menu.


    Select the option that reads "Control Panel." If you're running Windows Vista or Windows 7, this will have its own listing in the "Start" menu.

    If you're running Windows 95, Windows 98, Windows ME or Windows XP, this will be found under the "Settings" sub menu.

    Double click on the icon that reads "User Accounts."
    Click on the name of the account that has a setup password that you want to remove.


    Click on the "Remove my Password" option.
    Enter your current password into the appropriately labeled box.


    Click the "Remove Password" option.
    Click "OK" to save your changes and exit the "User Accounts" utility.

    The setup password will have been removed from your account, and you will be no longer prompted to enter it when you boot up your computer.
    Unlock a Gateway Computer

    Getting locked out of your Gateway computer can be frustrating, especially when you have school or work deadlines.

    You can get locked out of your Gateway computer in cases where a password protected screensaver became corrupt, or if the you have set the default screensaver to use a screensaver that does not exist.

    Gateway computers come with Microsoft Windows XP and 2000, including the professional versions of both. Knowing how to unlock your a Gateway computer can save you time and irritation.

    Press the "Ctrl," "Alt" and "Delete" keys on your keyboard simultaneously to unlock your Gateway computer.


    Type the last logged-on user's login information and click "OK" if you see a locked computer message along with "Only domain/username or an administrator can unlock this computer." Press the "Ctrl," "Alt" and "Delete" keys once again when you see the Unlock Computer window disappear. Log on as usual. Method 2

    Shut down the locked Gateway computer by using the Microsoft Windows Resource Kit Shutdown tool.

    This tool shuts down and restarts a Windows 2000- or NT 4.0-based Gateway computer.
    Note the dialog box that comes up called System Shutdown.
    Wait for the shutdown timer to run out and see the Welcome to Windows box displayed on the screen.
    Press "Ctrl," "Alt" and "Delete," which unlocks the computer.
    Log onto your Gateway computer normally.
    Method 3: Backup, Modify and Restore the Registry

    Click "Start" and "Run," then type in the command below in the field box exactly as printed:
    %SystemRoot%\system32\restore\rstrui.exe
    Click "Create a Restore Point," then click "Next" on the Welcome to System Restore page that appears.
    Type any name for the restore point, then click "Create" on the Create a Restore Point page. Click "Close" after creating the restore point.

    Perform this procedure before you make changes to the registry, just in case you make an error; otherwise, incorrect registry changes could create serious problems with your computer.
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    Clear the "Turn Off System Restore" check box by clicking on it, then click "OK," and repeat.
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    Locate the scrnsave.exe value under the registry key below:
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    Click "String" on the Edit menu, type "logon.scr" (without the quotes), then click "OK."
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    Click "Restore My Computer to an Earlier Time" on the Welcome to System Restore page, then click "Next."

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