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GE REFRIG MODEL GSL25KGRB BS 4 YRS OLD. PROBLEM: WATER IS NOT DISPENSED BUT THE ICEMAKER IS WORKING. CHECKED ALL THE WATER LINES. LIGHT WORKING ON THE CONTROL PANEL. GETTING WATER TO THE QUICK CONNECT VALVE AT THE BOTTON RIGHT OF THE FREEZER DOOR. WATER WILL NOT FLOW OUT OF THE DISPENSER.

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  • Anonymous Feb 25, 2009

    I have the same model # as this GSL25KGRB BS and its doing the same thing. Ice making is fine but no water is coming out. Does anybody know the fix for this problem? Thanks very much.

  • kfsjr May 03, 2009

    GE Side by Side Refrigerator will dispense ice but not water. No problem with valve or anything else. If frozen, how does one thaw?

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I have had the same issue several times, the water line in the door is frozen.The Soulution:  I left the door open for several hours and put a peice of Sheetrock over the opening to keep the cold air in. Worked like a charm, the water started flowing for a couple of months then it happened again.

Posted on May 01, 2009

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Found another post that says the water line is froze in the freezer door. They said to turn the night light on for 24 hours and see if that helps. I'll give it a try.

Posted on Dec 23, 2008

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1 Answer

Water will not dispence in ge refrigerator model number gsl25jfpa bs


Your line is frozen. Frozen water dispenser line is a problem with this model. There are number of solutions.

1. Contact GE 800 386-1215, option 5 and ask for WR49X10173 heater kit. There is a video http://www.youtube.com/watch?v=BdNX3LteJTw to help you install it. Try to get GE to send you the fix free.
2. Get a hair dryer and heat the dispensing box until the water dispenser works. This is not a permanent solution, though, and it takes 15 to 30 minutes. Hang a long beach towel or blanket over the open freezer to save the cold air.
3. Place a long, clean fishing line or weed wacker line up the water dispenser line. When it freezes, pull carefully to dislodge the frozen water.
4. Buy another brand of refrigerator and let GE know they make inferior products.

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The water tube to the icemaker inside the refrig is frozen up. Thaw out with your hair dryer. To make sure the tube is clear. Shut of the water to the refrig, disconnect the inlet water line to the icemaker. Insert a flexable through the connector fitting, I used a zip tie. The flexable item should go all the way to the icemaker

Solution #2 Replace the "water inlet valve" at bottom back right of refrig. Easy To Do.

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Then the line in the door is frozen . Either raise the freezer temp for several days , so the line in the door will thaw , or , I have heard using an air tank will blow the ice out of the line in the door . There is a heater for the water dispensor tube , pt # WR49X10173 , which should keep this from happening again .

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2 things i want you to try before you call a tech out first under frezer door there is a connector where the 2 lines connect disconect both off now actuate the water at door if you get water out the line that means your line inside door is frozen 2 if you don't get water that means your water reservour is frozen so to solve problem cheapest way is to derost it by unpluging it for maybe 2 days and if it was frozen it should go back to normal and this time keep your temps in right settings refrigerator section at 37% and freezer from 0 to 4 % at all times that will keep lines from freezing

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its possible that your water tank has frozen up, try turning the refrig off and leave the doors open for about 10-15 mins and try it again. if that works just reset temp controls a little lower..

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