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Isubmitted a question for GPS repair, on 12/02/08. I also paid to my account $15.00. I have not recieved a solution or any answer to my problem question. How much longer must I wait, which I am willing to do if the time is reasonable. Arthur Lederle

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  • ael21012 Dec 03, 2008

    E-mail ID # 40 from FixYa requested me to resubmit my question. I have a Garmin iQue 3600 GPS/PDA unit that is in a hard 'locked up' stage. Because of a previous problem, (unit went into a 3 screen loop only when it was in GPS map mode'). All other functions worked ok, until I opened the antenna to start the GPS. Since this was a 'constant loop', I tried to update the unit's software. I downloaded Release 6 from Garmin along with their instructions on installing the upgrade. All went well until I neared the end of the instructions. I was requested to do a 'soft reset', which I did. The unit would then turn off for a few seconds, then turn on again displaying the 'PalmPowered' screen, which it did. I was then told to follow the instructions on the next screen. Before I could do anything, a screen containing a 'reset' button in it came up. I tried to do the reset by taping the reset button in that screen, but nothing happened. I did a 'soft reset ' again, but the same sequence of screens followed. OF MORE CONCERN TO ME AT THIS TIME, IS THAT I CANNOT TURN THE UNIT OFF.

    Must I let the battery run down, or is there a way to get out of the 'hard freeze'? Because of this lockup, I cannot get to any of the PDA functions, making the unit useless. I went tnto a little more detail for this SECOND description of the problem.



    Thanks,

    Arthur Lederle

  • SHARCNET-USA
    SHARCNET-USA May 11, 2010

    What was your question? I will try to help you if I can.



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