I have an HP Pavilion a1330n. The DVD Rom drawer keeps opening and closing every few seconds. It may stop for a short while but then starts again constantly & is driving me mad. The Computer is about a year old (give or take a couple of months eith way -cannot remember when exactly I purchased it & cannot find the blasted receipt!!!)
I have tried a variety of virus scans all to no avail & wonder whether it may be a hardware problem rather than a software issue.
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This model HP has a SATA disk controller. You need a SATA DVD writer. If you are not sure, when you remove the faulty DVD writer, take it with you when you go to purchase a nre DVD writer, make sure the new DVD writer has the same connectors as the faulty DVD writer.
you need to check if there are cables unplugged inside the box. there are two cables plugged in the cd rom (power and data) if there are 2 cables plugged in at the cd rom and the other end of it then its ok for you to screw the cd drive in the cpu.
Software can lock the CD drive preventing you from ejecting. If this is the problem, turn off the machine, turn on, when the DELL screen flashes, push the eject button several times and the CD will eject.
If that doesn't work, look for a small hole the size of a paper clip and gently push a paper clip into it. When you meet resistance, the drawer will start to open. You can then pull it open carefully. The computer can be off when you try this.
If neither work, then you might have a jammed CD, i.e. incorrectly inserted. You can try to force the drawer open with your fingers but don't use so much force you strip the plastic gears.
Does the light flash when you press the button? If so, was there a disk in the drive previously? There is a small hole on the front of the unit. With power off, get a paper clip and open it up halfway. Push the open end into this hole and the drawer should pop open by about half an inch. This will be enough for you to gently pull the drive open and remove anything stuck inside. Ian.
Take a pin/needle, and stick it in the small hole which should be somewhere on the front of the dvd rom. This should open the drive a bit, so that u can pull it out. then close it, and try if it opens then. If it doesnt, then you will have to grease the sides of the slide (from the bottom) a bit with vaseline. open and close it manualy a few times, and try then. If it still dont work then, then you may need to replace the little black bellt which it has just underneath the tray, towards the front of the drive.
It can be. Sounds like your PC is having trouble reading that CD.
You might try to copy the documents to your PC by draggin them to your desktop and then try opening them.
Let me know how that works out.