Question about Xerox Phaser 8500/DN Printer

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Xerox 8500 had power surge now it will not reset itself

Our machine had shut off due to a power surge in the office. The power was only off for a second and turned back on. The printer turned back on as well, except now it's "stuck" and keeps showing the red light. The screen is also not being displayed. Can anyone help please?

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  • amandaconnel Dec 03, 2008

    Thank you, but we cannot see the screen. Do you have any other ideas?

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You will need to reset the Xerox using the reset function (look under the diagnostics menu).

MJ Krier
Kriers Computing

Posted on Dec 03, 2008

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