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I need to fax something on a Canon MX310 all-in-one printer. I'm not connected to an actual phone line, I'm on a router that I share with my roommates...Can I still fax something?

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Not like that. A router connects a network to the internet. It works on digital signals whilst a fax works off analog signals so the two aren't compatible. You may want to try a program called bitware which specialises in faxing via the internet. But if your printer has a fax just connect it to a phone line and then you can fax stuff.

Posted on Dec 03, 2008

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I have a separate fax line for my Canon MX310. It goes into fax mode but noting happens. I also cannot receive faxes.


The only reason to call the phone company is if you're not getting a dial tone on that line. Otherwise, have you shut down the printer and tried to reset it to factory defaults. To do that, follow the instructions below:
  • 1 Switch the Canon MX310 off using the "Power" button, then push the "Stop/Reset" button on the control panel. Hold the button down for about five seconds.
  • 2 Push the "Power" button while holding "Stop/Reset." Hold down both buttons for five seconds.
  • 3 Release "Stop/Reset" while holding down the "Power" button.
  • 4 Push "Stop/Reset" twice while continuing to hold the "Power" button. Release the "Power" button. The power light will turn green.
  • 5 Once the light is steady green, push "Stop/Reset." Wait about three seconds and push it again. Wait three more seconds and push it one final time, for a total of three times. The power light will turn orange.
  • 6 Push the "Power" button, then lift the MX310 cover open.
  • 7 Remove both ink cartridges and wait 10 seconds. Replace the cartridges and close the MX310 cover. Wait 30 seconds.
  • 8 Push the "Power" button. Wait a few seconds to allow the printer to fully power down, then switch the Canon MX310 back on using the "Power" button.
  • Good Luck Mark

Feb 20, 2015 | Canon PIXMA MX310 All-In-One Printer

1 Answer

I lost my instructions to hook up my printer to my computer i have a canon mx310.. i need to know which phone cord goes into the computer and printer?????


I hope this installation/setup guide will help you [Click Here]. If I am right, you don't need a phone cord to connect the printer and the computer, but a USB cable. If it's in case of Fax, you would need the phone cord to connect the line to the printer/fax machine.

If you need further help, let me know.

Good Luck.

Thanks for using FixYa.

Jan 23, 2011 | Canon PIXMA MX310 All-In-One Printer

1 Answer

My canon mx310 is not accepting faxes


What do you mean by its not accepting faxes? Have you correctly set up the printer and do you have your phone line plugged into it? Some printer dont actually act as a fax machine, they tend to provide you with FAX software for your computer which automatically used the printer to simply print the document out when the software has received the fax, i would check first

Mar 10, 2009 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Fax interrupts phone calls


Go to the Canon Website downloads and drivers for the MX310
this page
http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=DownloadDetailTabAct&fcategoryid=334&modelid=15603

Download and use the update from 22 Aug 2008

This should solve your problem

Jan 15, 2009 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Canon MX310 just set up - phone rings like incoming fax


check out the connection some where loose or also check out connecting the external phone line to the printer and whether the same problem occurs or not.

Dec 05, 2008 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Hi my canon mx310 will not fax any ideas


disconnect all equipments using the phone line (everything)
connect the fax directly to a wall jack (a working one)

Send a one page black and white text fax to 1-888-473-2963

When your fax is received by the Test Fax Service, a return fax will be generated to you within five minutes confirming that fax was received. This verifies that you can both send and receive a fax with your fax machine.

Nov 25, 2008 | Canon MX310 Office All-In-One Printer

1 Answer

I can send faxes, but not receive them on Canon Pixma mx310


Do you have the phone you are answering with connected through the fax machine? If you have the machine set in 'tel priority' mode, the machine will not begin receiving a fax until you press 'FAX' and the 'color' or 'black' button. Alternatively, if you have your phone connected to the 'telephone' jack on the machine (next to the 'L' jack), you can press '2' and '5' on the telephone keypad to turn the machine on in fax receive mode.

Oct 15, 2008 | Canon PIXMA MX310 All-In-One Printer

3 Answers

Can't fax from Canon Pixma MX310


I just got this MX310, and absolutely can't get the machine to fax a document. I know I have it connected properly, but keep getting an "incomplete transmission" report. There is NOTHING in the instructions about faxing at all! HELP! Thanks!

Aug 21, 2008 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Canon mx310


Did you connected the line at "L" slot or try with your phone operator to check your tel. lines

Jul 09, 2008 | Canon PIXMA MX310 All-In-One Printer

1 Answer

MX310 fax problem


We have the telephone and printer/fax on the same line and, when the printer is turned on, the fax rings when receiving a phone call. The incoming phone line is connected to the "telephone" modular jack.

Jun 06, 2008 | Canon PIXMA MX310 All-In-One Printer

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