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Control locked butten is on and no other buttons will work. Tried powering off for 5 mins and back on. Unplugged as well. Held down cancel button and all others for 10 full seconds timed....still nothing. Machine is Whirlpool duel Model#9100LQ1 Ser# CSM 3808698 Blue upright

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The button you need to push and hold is the cycle signal. its at the bottom button on the far right side. push and hold until the light goes off, it most likely will take more than 3 seconds. The button your looking for should also have a small icon of a padlock .hope this helps

Posted on Dec 03, 2008

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