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We have a HPCP4005dn printer and typically print all of our jobs on tray 2 letter but the printer keeps defaulting to tray 1 and the front of the printer has to be open to load the paper and we want it to default to tray 2

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The most common cause of this problem is a setting used in printing preferences of the printer. If you open the "Printers and faxes" folder then right click on the printer and select Properties, you should be able to set the "printing preferences there.

Posted on Dec 03, 2008

  • Maurice Holliday Dec 04, 2008

    Ok, I have something else that you can try. Press menu, then go into the "configure device" menu and check what the default paper size is.
    Here is a link to the manual which lays out the menu options. It would be wise to save a copy for your reference. There are many more manuals and references available here.

    Please reply back if this does not work. I hope you find this information helpful.


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My HP 4100N printer often automatically selects to print from tray 1 (the manual feed), when I want to print from tray 2 (the automatic feed). How do I set the default tray?


HP Laser Jet 4100 HP Not pulling paper from Tray 2
Action: The 4100 will look at tray 1 first then tray 2 If tray 1 is empty it will pull from tray 2 if the papersize matches the job otherwise back to tray 1 and ask for the paper. Your machine likely thinks the paper in tray 2 is not the size you want. For instance you have LETTER in tray2 But the machine thinks it is legal. The LJ 4100 detects the paper size in tray 2 automatically. If you print a configuration page: MENU them INFORMATION then ITEM then CONFIGURATION PAGE then SELECT. The page will print and show what size paper the machine thinks is in Tray 2 if it says LEGAL and you have LETTER you need to Check The Paper Backstop in TRAY 2. The back stop sets the length of the paper if it is not at Letter (8 1/2 x 11) the machine will not detect LETTER. Even if it just a little bit off or between positions.
If it is set at LETTER then you may have bad switches in the machine that are operated by the tray. Or the arms on the tray that operate the switches are not moving properly. You will find the arms on the rt, side of the tray and feel them change position when you move the backstop.

Hope this helps helps. Please keep us updated and remember to rate this answer. TF

Oct 18, 2010 | HP LaserJet 4100n Printer

3 Answers

Colour laserjet HP cp2025 keeps going into cleaning mode - why ?


Re: CP2025 cleaning at every possible moment Talked to HP support and fixed mine by changing Settings/Paper Handling/Tray 2 Type to "Heavy 111-130g"
All paper handling settings as follows:

Default Paper Size: Letter
Default Paper Type: Plain
Manual Feed: Off Duplex: Off Bind: Long Edge
Tray 1 Size: Any size Tray 1 Type: Any Type Tray 2 Size: Letter Tray 2 Type: Heavy 111-130g
Paper Out Handling

Specify Time and Action Paper Out Time: 0 Seconds
Paper Out Action:
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Apr 17, 2010 | HP Color LaserJet 2600n Printer

1 Answer

HP Laserjet 5000dn


if you using office go to page setup and select the tray(s) that you want to use for the first page and other pages ( both must be the same ) unless you only want the first page as letter head and the rest on plain paper or something along those lines ?

Also if you go into the properties of the printer and go to advanced and then click on the printing defaults button and see if the options in there are the same or different to whats in printing preferences.

If they are set to tray 1 then it will default to tray 1

Apr 13, 2009 | HP LaserJet 5000dn Printer

1 Answer

Settings in HP Printer LJ 4100.


The 4100 will look at tray 1 first then tray 2 If tray 1 is empty it will pull from tray 2 if the papersize matches the job otherwise back to tray 1 and ask for the paper.
Your machine likely thinks the paper in tray 2 is not the size you want. For instance you have LETTER in tray2 But the machine thinks it is legal.
The LJ 4100 detects the paper size in tray 2 automatically. If you print a configuration page:
MENU them INFORMATION then ITEM then CONFIGURATION PAGE then SELECT.
The page will print and show what size paper the machine thinks is in Tray 2 if it says LEGAL and you have LETTER you need to Check The Paper Backstop in TRAY 2.
The back stop sets the length of the paper if it is not at Letter (8 1/2 x 11) the machine will not detect LETTER. Even if it just a little bit off or between positions.

If it is set at LETTER then you may have bad switches in the machine that are operated by the tray.
Or the arms on the tray that operate the switches are not moving properly.
You will find the arms on the rt, side of the tray and feel them change position when you move the backstop.
Hope this helps.

Mar 23, 2009 | HP LaserJet 4100n Printer

1 Answer

Print jobs stick in prnt queue


A lot of users have no idea how to change the MS Office default from US to UK .. so they have US spellings and US paper sizes (known as 'Letter' sized) .. and (of course) any Document that started life in USA keeps it's size until some-one changes it ... since Letter size is almost the same as A4 no-one cares UNTIL they come to print it ...

I'm sure you can guess the rest :-)

Yes, the Printer is looking in it's feed tray for Letter sized paper .. yes, Letter doc's will print just fine on A4 and most printers have a setting somewhere that lets it use A4 when asked for Letter (often called "automatic A4<>Letter convert" or some such)

NB. when time permits, perhaps the unfortunate users can have their MS Office apps. set to UK mode :-)

Mar 17, 2009 | Dell Printers & Copiers

1 Answer

The Paper light keeps flashing when theres paper in the printer


A few things could be happening here.

1. Clear the print queue, and if there are jobs that won't delete, reboot the computer.
2. Now clear the jobs on the printer (cancel job button) until the status light turns green.
3. Put a piece of paper in the manual feed tray on the front.
4. Print a test page.
If the test page prints to the paper in the manual feed tray, then it is set as the default tray. Go into the printer settings and change it to "auto" or tray 1. If the test page prints to tray 1, but the original document you tried to print (when it got stuck) still won't print, cancel the job. Now, again, put paper in the manual feed tray. Try to print the document again and if it pulls from there, go into page setup of your document and change the setting from "manual" to "auto" or tray 1. Clear the job again (if it's stuck) and you should be able to print again. Hope this helps. This is one of the most common solutions - it happens a lot, especially with documents that are emailed from other people and once they get stuck in the queue, nothing will print (except the test pages directly from the printer, like you describe).

Jun 25, 2008 | Brother HL 5250DN Laser Printer

2 Answers

PJL


1- set tray 1 either to paper size letter or any
then paper type to ANY
2- set tray 2 to Letter and Plain

3- go to file - print - right click on printer- properties- device settings make sure you have the properties correct. ( letter size, any options must be listed here, duplex, stapler etc.. and set to on

Apr 22, 2008 | Lexmark T642 Laser Printer

1 Answer

Tray output


You should configure TRAY 1 as Legal only.
and Tray 2 as plain letter.

Specially when you specify from what tray/paper type to print.

This can be easily configured from the Printer Properties within the Printers and Faxes section of the Control Panel.

Good luck!

Jan 26, 2008 | HP Officejet Pro L7780 All-In-One InkJet...

1 Answer

Keep getting "11 load letter in tray 1" message


Are the print jobs being sent to printer all the same page size?

Are they all print jobs sent letter page size and your printers cassettes are set for A4 or something?

Your printer is asking for letter size paper, because any paper it has is not set to letter  and document that it is trying to print has been sent as that size.

Check what options you have on print driver on pc as far as Tray defaults, paper type and size settings

Check printer settings via its keypad as to tray defaults, paper size set for each tray and paper type, some printers have paper size switchs on their trays too.

Oct 26, 2007 | IBM Network Printer 12 Laser

3 Answers

Hp color laser jet 4700n


Go to the paper menu set tray 1, Letter size and "any" for paper type.

Set tray 2 Letter and paper type "Plain"

Oct 10, 2007 | HP LaserJet color laser printer

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