Question about LG enV VX9900 Cellular Phone

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Envy 2 dials phone numbers accidentally- need to set key guard

My daughter just got an Envy 2 and she carries it in her pocket. It randomly dials phone numbers (last calls and others in her contact list) probably because the OK button is being pushed unlocking the phone.
Is there a way to set a keyguard on her phone where she has to enter a series of numbers to unlock it rather than just having to press "ok"?

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  • 5 more comments 
  • kandrsn Feb 01, 2009

    Mine makes calls and sends txt messages. Don't buy this phone! I have had the phone call people and they tell me what I was saying thoughout the day.

  • Anonymous Feb 14, 2009

    on my env2 under the keyguard settings i was unable to go to option 2. all it let me do was select the number of seconds for the key guard lock. how do you access option 2 in order to get the 2 key lock?

  • greg664436 Feb 17, 2009

    i have the same problem, how do you access option 2?

  • Anonymous Feb 22, 2009

    thank you all for helping me fix this

  • JohnDaddyo Mar 15, 2009

    When I press OK twice/Keyguard settings. I only have the option to set the amount of seconds. 7, 15, 30.

  • Anonymous Mar 23, 2009

    my phone randomly dials people throughout the day......Do Not Buy This Phone!!!!!!

  • nijlkam May 11, 2010







    Solution link . . . http://www.LGenV-VX9900.com.













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On the front keypad, press the ok button until you have the option to select contact list. Scroll down that list until you see keyguard settings. Press ok to enter keyguard settings and then go to option 2 - unlock options. Select two step unlock. This will force the user to press "ok" and then "clr" in order to dial out. This has resolved the problem for me...Good luck.

Posted on Feb 10, 2009

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I had the same problem with my ENV 2 with pocket dialing. If your software is an older version, like VO4, or VO5, it needs to be upgraded to have the 2 step keypad feature. (need to hit OK, then CLR) You need to go to your Verizon store to have the software updated, which takes just a few minutes. To check your software version, goto settings and tools, option 0 phone info, option 2 SW/HW version. The latest version is VX910V07.

Posted on Feb 18, 2009

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On the ENVY 2 you can set a two step unlock ... just go and press the outside okay button then scroll down, you will see options for this ... now instead of hitting just the okay button to unlock you have to hit the okay and clear button .. its alittle bit more protection.

Posted on Feb 06, 2009

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Locking and unlocking the wireless device - LG enV2 (VX9100)
Envy 2 dials phone numbers accidentally- need to s - note.gif The Phone Lock feature, helps prevent unauthorized use of the device by disabling outbound data and voice calls. The device will still be able to receive phone calls and place emergency calls to 9-1-1.
To lock the phone:

  1. With the phone open and from the main screen, press OK to choose Menu.
  2. Select Settings & Tools then press OK.
  3. Select Phone Settings then press OK.
  4. Select Security then press OK.
  5. Enter the Lock Code (the default code is the last 4 digits of the cell phone number).
    linote.gif Press OK to invoke the keypad.
  6. Select Lock Phone Now then press linote.gif For other lock options, select Phone Lock, set the desired option then press OK:
    • Unlocked
    • On Power Up

To unlock the phone:
  1. From the main screen, press the right soft key to choose Unlock.
  2. When prompted to Enter Phone Lock Code, enter the 4-digit lock code (the default code is the last 4 digits of the cell phone number).
source:
http://search.vzw.com/?do=viewdoc&id=20199&supportview=1&p=3725

Posted on Dec 03, 2008

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I forgot how to lock my keys , so I can carry my phone in my pocket & not have to worry about keys being pressed accidentily..Help?


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