Question about Eisenworld Alohabob PC Backup for PC

5 Answers

Can't Do a Restore

I bought Aloha Bob to restore some pictures we lost. I used the program several years ago to back up the files, then uninstalled the program, then bought it again to get these pictures back. I had five 4.7 GB disks that I backed it up on. When I browsed to restore, with disk 5 in the drive, I got the following message.

File or Catalog may be damaged or incomplete.
File:D:\bob,jo, pictures, & backup-base-022507.zip
Error Code: 20136
Operation: Load from storage device, data is invalid.

Please Help. Thanks

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Hi and welcome to FixYa,

Initially, pls copy & burn the 5th disc on a new blank DVD disc. Nero and perhaps other DVD burning utilities have this feature of copying an entire disc making an exact duplicate.

Performing the copy/burn would serve several purposes:
force the computer to read the D:\bob,jo, pictures, & backup-base-022507.zip as just a single file to be copied, not as a zip file;
create a new identical 5th disc;
verify the integrity of the D:\bob,jo, pictures, & backup-base-022507.zip.

An alternative is to copy the file D:\bob,jo, pictures, & backup-base-022507.zip to your hard drive, extract into a temporary folder the contents or apply zip repair utilities. Thereafter, zip compress the ontents of the temporary folder and name it "bob,jo, pictures, & backup-base-022507.zip", burn into a new DVD as your new 5th disc.

Good luck and Thank you for using FixYa. Happy New Year.

Posted on Jan 01, 2009

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Several programs are available for .zip repair... if the pics were not stored as a zip file i recommend a freeware program called recova

Posted on Jan 01, 2009

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Ok. That looks bad. one of the main problems with these back up tools is that over the years the versions change, and the techniques change too. May be the tool requires you to put all the backups together and then recover. Just try it and see if it works. Recovering these catalogs(incase they are broken) is pretty tough and may require programming knowledge. The simplest thing you can do is request the product support for an older version of the software.

Good luck,
Sai.

Posted on Dec 03, 2008

  • eagle338
    eagle338 Dec 03, 2008

    Remember if the file is properly recovered then it obviously wont be a problem extracting from a zip file or RaR file. Its the recovery that you should emphasize on.

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If you go to D: can you open the zip file on its own? its possible that the disc may have failed as the years passed by, how does the surface of the disc look?


try to open the zip file by going to D: then simply open the file, try to right click and select extract try that and report back.

Posted on Dec 03, 2008

  • Ekse Dec 03, 2008

    you can try a zip repair tool



    http://zip-repair-tool.com/





    Copy the zip file into your computer desktop and try to open it with zip repair.

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If the zipped file had been damagaed, it is possible that you wont be able to restore the picture.

Posted on Dec 03, 2008

  • Ginko
    Ginko Dec 03, 2008

    If you get message:

    File or Catalog may be damaged or incomplete.

    File:D:\bob,jo, pictures, & backup-base-022507.zip

    Error Code: 20136


    thant means that the original files :bob,jo, pictures, & backup-base-022507.zip
    had been damaged, and part of the data is missing.

    When this happen it is usually impossible to recover the files, zip repair tools usually do not work other that for plain text or other similar simple files format.

    If you are reading files from a CD you can try washing the CD under tap water, and drying carefully with a soft cloth, taking care not to leave any water, or cloth hairs, or you risk to damage your DVD drive.

    If it still does not work, there is no simple way to recover the files.

    If the data inside is important , the only way out is contacting a professional recovery service, like the one below:

    Acodisc CD data recovery from CDs, DVDs and Flash Media



×

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