Question about Motorola Mobility Motopure H12 Bluetooth Headset

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H12 able to pair but no sound

I have a new Moto H12. It paired perfectly with both BB 8130 and Razr3. I know it successfully pair because when I adjust the volume on the H12 I see the phone volumes adjust.

The problem is I hear nothing, not a peep on the H12. Further, no one on a phone call can hear me. I may just have a bad unit. I tried deleting the pairing and repairing. Pairing went fine but same problem with no sound. I ensured I had the H12 volume maximized and I ensured the H12 was not muted.

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  • blaqboi211 Feb 27, 2009

    Same thing with me, It pairs fine, but i get no tone, i know that when i used to turn it on it made a sound, and now it has no sound what so ever and i dont know if i muted it or something is terribly wrong....I NEED HELP I WANT MY H12 Back!

  • sum1s_girl79 May 08, 2009

    I have the same problem with NO SOUND. It paired with my LG CU720 Shine but NO SOUND is coming from the ear piece.!!!!! HELP ME!!!

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  • Master
  • 333 Answers

Yes I would think that the unit is bad. If it is paire and you see volume level then there should be sound.

Posted on Dec 03, 2008

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1 Answer

My h12 is paired to my Q10 bb and I can be heard but I cannot hear. Volume controls are working (up and down on the phone by the earpiece). Resetting did not correct the problem. Any other ideas? -


Hi Anonymous

You can try removing the pairing information if your Bluetooth from your phone and then re-adding and pairing the device (to get those steps please look at your Phone's User Manual). If the issue persists please get in touch with our support team, you can do it at this link:
http://bit.ly/ContactUs-Locate

Regards,
Gaby
Motorola Mobility

Oct 14, 2014 | Motorola Mobility H12 Bluetooth Headset

1 Answer

Even though my H12 is paired and it will dial the last call, I do not have any sound. I do not even hear the initial tone when i turn it on.


unpair it from your device and pair it again or try restarting the device your connecting it too and unpair and pair it again. Hope this works!

Sep 10, 2011 | Motorola Mobility Motopure H12 Bluetooth...

1 Answer

Need pairing mode for H12 .to sync to a new device What is K1 etc.?


Hi there,
The easiest way to find this information out would be to go on the Motorola interactive bluetooth pairing simulator: Motorola pairing simulator
This will ask what headset you have, and I've noticed the H12 is in a section titled "existing products", it's just a fraction down from the top of the webpage when it opens.
You will then be asked which phone make and model you have.
This will then take you to a very helpful interactive page which will walk you through the pairing process step by step.
I hope this helps.
Warm regards and a Merry christmas.
Mike

Dec 23, 2010 | Motorola Mobility Motopure H12 Bluetooth...

2 Answers

How do I pair my Motorola H12 with my iphone


1)Turn on the bluetooth headset.
2) Turn on bluetooth on your phone. It starts looking for bluetooth devices in the vicinity. Your headset will be detected as "bluetooth headset" or "Motorola H12 Headset".
3)Once its located then select it and follow the onscreen instructions like choosing a passkey etc., to complete the pairing process.

Dec 03, 2009 | Motorola Mobility Motopure H12 Bluetooth...

1 Answer

PIARING MY MOTOROLA RAZOR V3 WITH MY MOTOPURE H12


turn your bluetooth on and on your phone go to bluetooh or settings(if not under bluetooth) and select trusted devices or pair devices, then on the left or right corner it will say (search) once you have found your bluetooth it will say(motopure h12) select and then it will say pair device and you put in the code that came and your instructions and your good to go.

Feb 27, 2009 | Motorola Mobility Motopure H12 Bluetooth...

1 Answer

Motopure H12 will not pair.


have you tried charging ur h12 headset until its full? if so then the internal battery inside the headset is probably getting old or dying out, suggest you bring it to ur nearest local Motorola store for details on repairing the headset.

Feb 03, 2009 | Motorola Mobility Motopure H12 Bluetooth...

2 Answers

Bluetooth headset H12 pairing code


I just kepted trying the 0000 and it finally worked. Thanks for trying to help me. Debra

Jan 14, 2009 | Motorola Mobility Motopure H12 Bluetooth...

1 Answer

How to pair Motorola H12 with iphone?


I just figured it out myself!!

here is how:
1.) press your home screen button at the bottom of your iphone
2.) open settings
3.) go into your general settings (same gear picture as home page)
4.) touch to open bluetooth
5.) turn on your H12 headset and place close to your iphone
6.) turn on bluethooth on iphone and it will automatically find the headset
7.) touch the motorola H12 button and it will enable the connection

Jan 08, 2009 | Motorola Mobility Motopure H12 Bluetooth...

2 Answers

Help pairing my H12 bluetooth


I successfully paired my bluetooth by going into the connection phase, just using my common sense on what to do next once I turned the bluetooth on. Since it was not paired to anything, it automatically went into pairing mode. Thanks anyway!

Dec 29, 2008 | Motorola Mobility Motopure H12 Bluetooth...

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