Question about Arris SURFboard SBG900 (49402201900) Modem
Lockedout of modem cant remember password
Reset the modem from the back, you will need a needle or something, wait until it turns on. Then go to http://192.168.100.1 type on user: *admin* pass: (the HFC MAC ID as password you will find it at the back or at the bottom of the modem) ex: 0015a3e9570f. Remember is case sensitive, good luck. :)
Posted on Dec 16, 2008
No nonsense solution ---
1- Ensure that you are hardwired to modem with an ethernet or USB cable.
2- Ensure that modem is powered on and "settled in" for a minute or so.
3- Use the pinhole at the top of back plate to reset.
4- Use a wire or needle to depress reset button for 30 seconds and release.
5- Allow modem lights to "settle in" again for a minute or so.
6- Enter "admin" for user ID - and "motorola" for password. [NO QUOTES]
7- User ID and password fields are case sensitive.
[Lower case in this instance]
8- Click Login and now you are talking to the modem.
Posted on Mar 16, 2012
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Posted on Jan 02, 2017
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