Question about Arris SURFboard SBG900 (49402201900) Modem

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SBG900 forgot password cant login

Lockedout of modem cant remember password

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  • pv02008 Jan 07, 2009

    whenever i click login, a new page never loads. It simply keeps loading the same login page. Its like i'm hitting refresh

  • Anonymous Mar 10, 2009

    same thing i kno9w the webpage but i nedd to know logon details

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Reset the modem from the back, you will need a needle or something, wait until it turns on. Then go to http://192.168.100.1 type on user: *admin* pass: (the HFC MAC ID as password you will find it at the back or at the bottom of the modem) ex: 0015a3e9570f. Remember is case sensitive, good luck. :)

Posted on Dec 16, 2008

  • chiari_man Jan 05, 2011

    Wow, took about three hours... But I found it, pretty simple. You must be plugged in to the modem to login. YOU CANNOT LOGIN VIA WIRELESS.

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No nonsense solution ---
1- Ensure that you are hardwired to modem with an ethernet or USB cable.
2- Ensure that modem is powered on and "settled in" for a minute or so.
3- Use the pinhole at the top of back plate to reset.
4- Use a wire or needle to depress reset button for 30 seconds and release.
5- Allow modem lights to "settle in" again for a minute or so.
6- Enter "admin" for user ID - and "motorola" for password. [NO QUOTES]
7- User ID and password fields are case sensitive.
[Lower case in this instance]
8- Click Login and now you are talking to the modem.

Posted on Mar 16, 2012

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How do I find my wep key? I cant remember it and cant get online wireless with out. I did go to http://192.168.0.1/login.asp but I cant seem to log in there. Please help.


Try to access 192.168.0.1 once again. Try to use "admin" for the username and "motorola" for the password. If "motorola" doesn't work, try "password".

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Hope this helps! :D

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I don't remember the password for my sbg900 motorola router and i need to connect one of my laptops to the network. How do I get the security key. I read another blog that mentioned pressing the reset...


Disconnect the Coax cable from the modem and restart it. Once the "Receive" light begins flashing reboot your computer. If the modem and the computer are communicating, the computer will get a 192.168.100.11 IP address (192.168.0.x with the SBG900) from the cable modem. Shut down your computer. Connect the Coax cable to the cable modem, restart it, and wait for the modem to sync up with the cable company. Once the modem is in sync (Power, Receive, Send, On-line are all illuminated) restart the computer. Once the computer has restarted check the IP address. The computer should have a valid IP address from the cable company. Computers attached to the SBG900 will always get a private (192.168.0.x) address regardless of whether or not the SBG900 is registered on the cable system.


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I cant reset my Motorola SBG900!


Ok in the back of this unit or bottom there is a reset button or hole that you need a pin needle to access. Press it in for 15sec and let it reboot. Once it reboots, open a web page and type in 192.168.100.1 or 192.168.0.1 This will bring up a log in page. The login is admin and the password is motorola.

May 24, 2009 | Arris SURFboard SBG900 (49402201900) Modem

1 Answer

Login for ip address 192.168.1.1


the usual username and password for this ip address is :-
username:- admin
password:- admin

let me know if that helpes

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Cant login to router


When in doubt double check your work. You held the reset button down on the back of the router for long enough for the lights to go out then start blinking again? Then you went to 192.168.100.1 in your browser and tried admin for your login name and motorola for your password? If you did all of that and it's still won't accept your login try to power the router off for at least a minute by pulling the power cord and make sure you clear your browser cache before trying to access the default gateway address in your browser again.
Hope that helps!
Jill

Nov 30, 2008 | Arris SURFboard SBG900 (49402201900) Modem

1 Answer

Sbg900 setup and login page


I had this problem just last night. I held down the reset button for 20-30 seconds. It worked when after pressing teh button the LEDs stayed on and then after the 20-30 seconds they started to blink indicating the reset. If they do not start reset while holding down the reset, let go and the modem should reset itself. It took me a few times to get this right since teh reset button is rather sensitive and a momentary depression/release will resutl ina reset of the modem but not to default password. I found out I was inadvertantly doing this momentary reset due to teh sensitivity of the switch.

Anyway, next make sure you type "admin" and "motorola" in all lower case. I was using Admin and Motorola - no good.

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2 Answers

Wep key


call your isp and they wilkl help you and if you go to there office they will give you a disk

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