Question about HP P4015X LaserJet Printer with Automatic Two Sided Printing

1 Answer

Laserjet P4015 keep saying printing

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  • xman28 Dec 05, 2008

    i try to print the configuration page and do the same thing it keep saying printing .do you have the manual or do you know the part number for the main board

    thanks

  • xman28 Dec 05, 2008

    i replace the formatter already and still the same problem thanks for everything

  • xman28 Dec 05, 2008

    im going to order the dc controller thank you

  • Anonymous Mar 19, 2014

    black hold paper

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  • 37 Answers

Unplug the cord that you are using to print to the machine.(USB, Ethernet). Clear the print que that is going to the machine. Power off then back on machine. Rehook up print cable and try to print again.
Hope this helps

Posted on Dec 04, 2008

  • Printelogy Dec 05, 2008


    Formatter assembly (base models) CB437-67901 (new)

    Formatter assembly (network models) CB438-67901 (new)

    This machine can't be that old. You should try calling for Warranty before replacing parts. Uncertified replacement will void your warranty.

  • Printelogy Dec 05, 2008

    In that case it is probably the DC controller.

    DC controller PCA RM1-4582-000CN

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My HP P4015 printers are not fusing properly, especially on envelopes.


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My hp laserjet 4015 is displaying an error 50.3 after printing smarged copies


Thank you for contacting FixYa with your printer inquiry.

The 50.3 is a fuser Temperature error. If your pages have toner and image but are smudging or smearing you know the fuser is not heating and needs to be replaced.

If your printer is still under warranty contact HP Customer Care for warranty replacement of fuser part numbers: RM1-1082 for 110 volt, RM1-1083 for 220 volt. (888) 999-4747.

If your printer is out of warranty, suggest you purchase a maintenance kit part # CB388A HP maintenance kit for LaserJet P4014 P4015 P4515, includes other needed high wear parts.

Excellent Illustrations:

http://www.printertechs.com/tech/mkinst/P4015/mk-p4015-2fuser.php



Maintenance Kit Contents:

Contents

1. What is included in a LaserJet P4014 P4015 P4515 maintenance kit?

2. Fuser installation.

3. Transfer roller installation.

4. Cassette feed/pickup rollers.

5. Tray 1 (manual feed) pickup rollers/feed rollers.

6. Reset the maintenance count.



Please rate this solution and post a comment if you need additional assistance.

Jan 19, 2011 | HP LaserJet 4350 Printer

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Jam in tray 2


This is an update to:

HP LaserJet P4015 - Not Picking Up Paper

HP now recognise this as a manufacturing fault and have released a service note for it and will send you a new fuser free of charge. The description of the fault is:

When a print job is sent to the printer, the printer will display processing job on the control panel, and will continually ramp up and down attempting to print the job. After several minutes the printer will return to ready without posting any error messages. Occasionally, after several minutes the print job will print.

The fix for the fault is:

The fuser needs to be replaced and firmware needs to be upgraded to version 04.060.7 or higher.

The customer will need to download the latest firmware from hp.com, version 4.060.7 or higher. The firmware can be downloaded from hp at "hp.com/go/support" . Select Download drivers and software (and firmware) in step 1 and in step 2 type in the printer name, LJ P4014, LJ P4015 or LJ P4515

It's probably best to update the firmware before you phone HP to report the fault, or at least tell them you have. If you do update the firmware, you will notice some extra numbers and letters on the display when the printer initialises. This is normal, it's probably used by HP staff for diagnosis.

The fuser is a customer replaceable part, and does not require a service technician to install. If the customer requests a service technician to install the fuser the customer will be responsible for the labor. The fuser can be sent directly to the customer with instructions to upgrade their firmware.

What this means is that HP will send you a new fuser to fit yourself.

The models covered by this service note are:

HP LaserJet P4014 Printer series, HP LaserJet P4015 Printer series, HP LaserJet P4510 Printer series.

EFFECTIVE DATES
Start: 2010-01-01

Expiration: 2010-12-31

What this means, is that HP will send you a new fuser for this fault until the end of 2010, although they do sometimes extend the active time period for service notes.


Hope it helps..

Thanks for using fixya......

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