Question about HP P4015TN LaserJet Printer with 500 Sheet Input Tray

Open Question

Laserjet P4015 hi i got a hp laserjet P4015 that keep saying printing i replace the formatter and i still have the same problem any idea thanks

Posted by on

5 Suggested Answers

  • 37 Answers

SOURCE: laserjet P4015

Unplug the cord that you are using to print to the machine.(USB, Ethernet). Clear the print que that is going to the machine. Power off then back on machine. Rehook up print cable and try to print again.
Hope this helps

Posted on Dec 04, 2008

  • 50 Answers

SOURCE: Hi My HP Laserjet 5P

Hi
Please find the manual for printer it has troubleshooting tips hope it help

http://72.14.235.132/search?q=cache:Hr7_H4j9T4YJ:www.hylink.com/web/LJ5P-6P-Supplement%2520Service%2520Manual.pdf+LaserJet+5p+Printer+troubleshooting&hl=en&ct=clnk&cd=5


Good Luck

Posted on Jan 18, 2009

leroyal
  • 2120 Answers

SOURCE: Hp laserjet 1200N

C7857-60001

Posted on Jan 23, 2009

  • 108 Answers

SOURCE: HP P1505 LaserJet won't print Acrobat files

I would update to the latest adobe acrobat reader and see if that works.

Posted on Jul 30, 2009

  • 313 Answers

SOURCE: my hp color laserjet 1600 ''incorrect yellow''

did you use a genuine toner cart.........!!!!

Posted on Mar 31, 2010

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My hp laserjet 4015 is displaying an error 50.3 after printing smarged copies


Thank you for contacting FixYa with your printer inquiry.

The 50.3 is a fuser Temperature error. If your pages have toner and image but are smudging or smearing you know the fuser is not heating and needs to be replaced.

If your printer is still under warranty contact HP Customer Care for warranty replacement of fuser part numbers: RM1-1082 for 110 volt, RM1-1083 for 220 volt. (888) 999-4747.

If your printer is out of warranty, suggest you purchase a maintenance kit part # CB388A HP maintenance kit for LaserJet P4014 P4015 P4515, includes other needed high wear parts.

Excellent Illustrations:

http://www.printertechs.com/tech/mkinst/P4015/mk-p4015-2fuser.php



Maintenance Kit Contents:

Contents

1. What is included in a LaserJet P4014 P4015 P4515 maintenance kit?

2. Fuser installation.

3. Transfer roller installation.

4. Cassette feed/pickup rollers.

5. Tray 1 (manual feed) pickup rollers/feed rollers.

6. Reset the maintenance count.



Please rate this solution and post a comment if you need additional assistance.

Jan 19, 2011 | HP LaserJet 4350 Printer

1 Answer

Jam in tray 2


This is an update to:

HP LaserJet P4015 - Not Picking Up Paper

HP now recognise this as a manufacturing fault and have released a service note for it and will send you a new fuser free of charge. The description of the fault is:

When a print job is sent to the printer, the printer will display processing job on the control panel, and will continually ramp up and down attempting to print the job. After several minutes the printer will return to ready without posting any error messages. Occasionally, after several minutes the print job will print.

The fix for the fault is:

The fuser needs to be replaced and firmware needs to be upgraded to version 04.060.7 or higher.

The customer will need to download the latest firmware from hp.com, version 4.060.7 or higher. The firmware can be downloaded from hp at "hp.com/go/support" . Select Download drivers and software (and firmware) in step 1 and in step 2 type in the printer name, LJ P4014, LJ P4015 or LJ P4515

It's probably best to update the firmware before you phone HP to report the fault, or at least tell them you have. If you do update the firmware, you will notice some extra numbers and letters on the display when the printer initialises. This is normal, it's probably used by HP staff for diagnosis.

The fuser is a customer replaceable part, and does not require a service technician to install. If the customer requests a service technician to install the fuser the customer will be responsible for the labor. The fuser can be sent directly to the customer with instructions to upgrade their firmware.

What this means is that HP will send you a new fuser to fit yourself.

The models covered by this service note are:

HP LaserJet P4014 Printer series, HP LaserJet P4015 Printer series, HP LaserJet P4510 Printer series.

EFFECTIVE DATES
Start: 2010-01-01

Expiration: 2010-12-31

What this means, is that HP will send you a new fuser for this fault until the end of 2010, although they do sometimes extend the active time period for service notes.


Hope it helps..

Thanks for using fixya......

Nov 08, 2010 | HP LaserJet P4014n Printer

1 Answer

Everytime I try to print it says I have a paper jam. I have completely cleared all paper and it still indicates a jam.


Hi There,

This is a known issue with the
HP Color LaserJet CP 1215 Printer. If your printers formatter is gone bad then you'll have this kind of error with the light status on the printer.

All you need to do is to call the technical support of HP and get the formatter replaced for free if your printer is under warranty.

Hope this solution resolves your issue.
Please vote for me if your issue is resolved.
Thanks
Enjoy and Cheers !!!!

Nov 02, 2010 | HP LaserJet CP1215 Color Printer

1 Answer

Error 49.00ff


Formatter issue. I would attempt a cold reset if that doesn't resolve it then you are going to have to replace the formatter.
How to cold reset a P4015
Turn the machine off

1- Turn the Machine on.
2- Press and Hold The OK button until the memory stops counting and all 3 lights are lit up.
3- Arrow up to cold reset then hit OK to start the reset.

If the machine still comes back to the 49 error after the reset the formatter will need to be replaced.

Oct 21, 2010 | HP LaserJet P4015N Printer

1 Answer

How to solve error 4900ff on hp 4015 printer


Thank you for contacting FixYa with your printer inquiry.



The LJ4015 Series printers are the latest upgrade of HP's most reliable LJ4000 series printer. . 49.xx errors are usually firmware, formatter, or sometimes print-job related.



The first step in troubleshooting this error is to isolate the printer from any computer source - disconnect from any I/O ports, Network/USB etc... Power cycle the printer. Does the error still report? If NO then an application may be causing the error, try to isolate the file causing the problem. Clear any pending print jobs. If YES then Firmware/Formatter most are the problem. The newest firmware is version 04.046.2A released in early September.


Critical Firmware Error.

Causes are invalid print commands, corrupt data, invalid operations or even a bad formatter.Power cycle the printer. Press STOP to clear the print job from memory.

Power cycle again. Try printing something from a different software program. If it works, print the job that failed before. If it still fails, repeat the power cycling again and then print something using the failing program but a different file. If it works the file that failed before is corrupt.

If it fails no matter what you print, your printer has a hardware problem and would suggest going to HP for warranty. Try updating the firmware.

Formatter issue. I would attempt a cold reset if that doesn't resolve it then you are going to have to replace the formatter.



How to cold reset a P4015

Turn the machine off (Remove the Jet Direct Card - Retains IP Address)

  1. Turn the Machine on.
  2. Press and Hold The OK button until the memory stops counting and all 3 lights are lit up.
  3. Arrow up to cold reset then hit OK to start the reset.

If the machine still comes back to the 49 error after the reset the formatter will need to be replaced. Formatter Part Number - CB438-67901 for HP LaserJet P4015x (HP CB511A)

Hope this helps. Please keep us updated and remember to rate this answer.

TF

Oct 04, 2010 | HP LaserJet P4015N Printer

1 Answer

I have a HP laserjet 4015 and it shows a 49ff04 error.


Thank you for contacting FixYa with your printer inquiry.

The LJ4015 Series printers are the latest upgrade of HP's most reliable LJ4000 series printer. . 49.xx errors are usually firmware, formatter, or sometimes print-job related.



The first step in troubleshooting this error is to isolate the printer from any computer source - disconnect from any I/O ports, Network/USB etc... Power cycle the printer. Does the error still report? If NO then an application may be causing the error, try to isolate the file causing the problem. Clear any pending print jobs. If YES then Firmware/Formatter most are the problem. The newest firmware is version 04.046.2A released in early September.


Critical Firmware Error.

Causes are invalid print commands, corrupt data, invalid operations or even a bad formatter.Power cycle the printer. Press STOP to clear the print job from memory.

Power cycle again. Try printing something from a different software program. If it works, print the job that failed before. If it still fails, repeat the power cycling again and then print something using the failing program but a different file. If it works the file that failed before is corrupt.

If it fails no matter what you print, your printer has a hardware problem and would suggest going to HP for warranty. Try updating the firmware.

Formatter issue. I would attempt a cold reset if that doesn't resolve it then you are going to have to replace the formatter.

How to cold reset a P4015

Turn the machine off (Remove the Jet Direct Card - Retains IP Address)

  1. Turn the Machine on.
  2. Press and Hold The OK button until the memory stops counting and all 3 lights are lit up.
  3. Arrow up to cold reset then hit OK to start the reset.

If the machine still comes back to the 49 error after the reset the formatter will need to be replaced. Formatter Part Number - CB438-67901 for HP LaserJet P4015x (HP CB511A)

Hope this helps. Please keep us updated and remember to rate this answer.

TF

Jun 17, 2010 | HP Laserjet P4015x Printer

1 Answer

We have an error 49.2 F83 come up on our HPLJ 4015n, How do I fix this and what is causing this?


Thank you for contacting FixYa with your printer inquiry.



The LJ4015 Series printers are the latest upgrade of HP's most reliable LJ4000 series printer. . 49.xx errors are usually firmware, formatter, or sometimes print-job related.



The first step in troubleshooting this error is to isolate the printer from any computer source - disconnect from any I/O ports, Network/USB etc... Power cycle the printer. Does the error still report? If NO then an application may be causing the error, try to isolate the file causing the problem. Clear any pending print jobs. If YES then Firmware/Formatter most are the problem. The newest firmware is version 04.046.2A released in early September.


Critical Firmware Error.

Causes are invalid print commands, corrupt data, invalid operations or even a bad formatter.Power cycle the printer. Press STOP to clear the print job from memory.

Power cycle again. Try printing something from a different software program. If it works, print the job that failed before. If it still fails, repeat the power cycling again and then print something using the failing program but a different file. If it works the file that failed before is corrupt.

If it fails no matter what you print, your printer has a hardware problem and would suggest going to HP for warranty. Try updating the firmware.



Formatter issue. I would attempt a cold reset if that doesn't resolve it then you are going to have to replace the formatter.



How to cold reset a P4015

Turn the machine off (Remove the Jet Direct Card - Retains IP Address)

1- Turn the Machine on.

2- Press and Hold The OK button until the memory stops counting and all 3 lights are lit up.

3- Arrow up to cold reset then hit OK to start the reset.

If the machine still comes back to the 49 error after the reset the formatter will need to be replaced. Formatter Part Number - CB438-67901 for HP LaserJet P4015x (HP CB511A)



Hope this helps. Please keep us updated and remember to rate this answer.

TF

Feb 26, 2010 | HP LaserJet P4015N Printer

4 Answers

HP LaserJet P2014 keeps showing paper jam when there is no paper jam. How to clear?


Hi,

If paper jam light is solid than checked paper path sensors and toner sensors and if they are aligned correctly than perform cold reset(Keep pressing and holding the green button) if still the issue persists and orange light remains solid than i m sure formatter board is faulty and we need to get formatter board replaced.

Thanks and Regards
Neeraj Sharma

Jul 01, 2009 | HP Printers & Copiers

1 Answer

Laserjet P4015


Unplug the cord that you are using to print to the machine.(USB, Ethernet). Clear the print que that is going to the machine. Power off then back on machine. Rehook up print cable and try to print again.
Hope this helps

Dec 03, 2008 | HP P4015X LaserJet Printer with Automatic...

Not finding what you are looking for?
HP P4015TN LaserJet Printer with 500 Sheet Input Tray Logo

Related Topics:

57 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Printers & Copiers Experts

kakima

Level 3 Expert

96738 Answers

k24674

Level 3 Expert

7993 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Are you a HP Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...