Question about HP PSC 2410 All-In-One InkJet Printer

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Hp psc 2410 photosmart

Unable to print envelopes--printer grinds as it send the first envelope through without print, then prints the 2nd envelope, grinds as it sends a 3rd envelope through unprinted, then prints the 4th. After the 1st unprinted envelope goes through it sends an error message that we have an incorrect size paper, we hit ok and then it prints the 2nd envelope then sends the message again on the 3rd envelope, and so on. I've tried to print from excel and word with no success.

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  • Anonymous Mar 24, 2014

    get this error code when trying to print envelops

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2 Answers

I have had this same problem and HP told me to make sure that the paper type is not set to automatic. For some reason this has worked the last couple of times when printing other than standard sizes of paper or envelopes.

Posted on Feb 11, 2007

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Marglet, Turn-off and unplug the printer for a couple of minutes...there may be improper setting stuck in the printer memory. then plug it in and try to print the envelopes..if that doesn't work...Make sure there aren't any custom print settings causing this. Lastly...Try updating the drivers. Download the latest drivers from the site. http://www.shopping.hp.com/webapp/shopping/search/search_request.do?pageName=HP+printers_land Good Luck, Tim

Posted on Feb 05, 2007

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Please try solutions of below links:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpu03053&cc=us&lc=en&dlc=en&product=57769&dlc=en&lang=en

http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpu04815&cc=us&lc=en&dlc=en&product=57769&dlc=en&lang=en#N748

These are recommeneded Solutions of HP on the issue. If you still face the issue, please contact HP Technical Support on the issue.

Link for technical Support of HP:

http://h10025.www1.hp.com/ewfrf/wc/contacthp?lc=en&cc=us&dlc=en&product=57769&lang=en

I hope that this will resolve the issue for you.


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